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Show Results For
- All HBS Web
(1,283)
- People (1)
- News (338)
- Research (654)
- Events (6)
- Multimedia (22)
- Faculty Publications (347)
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- 26 Nov 2019
- News
The Ritual Effect
savoring a meal to coping with grief, his research shows that rituals produce a truly astonishing array of psychological and emotional responses that are specific to—and often specifically helpful for—whatever challenge we face. When... View Details
Keywords: rituals
- 23 May 2024
- News
HBS After October 7
On Friday, May 17, 2024, Dean Srikant Datar, HBS Alumni Board President Andreas Stavropoulos (MBA 1997), and members of the School’s leadership held an online forum for alumni to learn more about the School’s activities and actions since October 7, 2023. Stavropoulos... View Details
- 11 Mar 2021
- News
Leading with Heart
employees could just go there and apply and get a temporary job at a CVS or a Walmart. And then we would get them back. So, that's an example of doing it with heart. Gulati: Now, one of the emotions, really primary emotions that hijacks... View Details
- 01 Oct 2001
- News
Guy de Chazal: Changing Focus
Fountain House board member since 1986, he speaks with deep conviction about the challenges faced by the emotionally handicapped. "With advances in pharmaceutical treatments for emotional illnesses, hospitalization is no longer the right... View Details
Keywords: Deborah Blagg
- 01 Mar 2024
- News
The War Within
When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details
- 12 Mar 2021
- News
My Favorite Case
important, as I was not yet in a major leadership position. I now have to manage a team of creatives and business professionals, and often their motivations and goals are misaligned. How to balance out their weightings in the company, and encourage them to collaborate... View Details
- 01 Mar 2010
- News
John Crowley’s Extraordinary Measures
two youngest children, who were born with a rare and often fatal neuromuscular disorder. Watching its production was, alternately, an unreal, thrilling, and deeply emotional experience for the Crowley family. Less than a year after... View Details
- 01 Dec 2009
- News
One Man Crime Wave
profile, MacDonald said about his HBS experience, “I learned that total ice-cold objectivity is unattainable. Each man has his own warps and biases. To think properly, one must be aware of these emotional hang-ups, and make allowances for... View Details
- 07 Apr 2015
- News
Warrior Spirit
train in the sport that had taught him the rewards of continuous physical, mental, and emotional self-improvement? Most of the gyms he toured were “dark and dingy, behind a noodle shop in Chinatown,” mirroring martial arts’ marginalized... View Details
- 01 Sep 2003
- News
Stan O’Neal
two emotions that come to mind when considering the 9/11 tragedy are sadness and courage. He is particularly proud of Merrill’s nine thousand employees who worked near the towers. “It really was an incredible feat for our employees to go... View Details
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
analytics, to take the emotion out of the decisions-- all day breakfast was a great example of relying on a very consumer-focused idea. But allowing the analytics and the pilot market, so the test versus control, to highlight the... View Details
- 01 Mar 2003
- News
Service with a Smile
In an effort to understand the role that suppressing or exaggerating emotions has on employees, HBS assistant professor Laura Morgan Roberts and a colleague from the University of Toronto, Stéphane Côté, set about to measure the... View Details
- 27 Mar 2019
- News
Fulfilling Their Promise
they might develop character, leadership skills, and self-confidence, Schooner finds she’s grown personally as well. Her leadership qualities were obvious, having used her business acumen to build a financially stable organization, but she didn’t have View Details
- 19 Sep 2016
- News
The Real Meaning of Love
and her death was avoidable. If she and her friends and her family had had any information about the warning signs of an abusive relationship and what the earliest phases look like, steps could have been taken to save her life. “One Love is focused on educating young... View Details
- 01 Mar 2004
- News
Maasai Village
are sold in local markets. We learned that the women in the tribe do the bulk of the work — building their thatched roof mud huts, gathering all food and water, preparing all meals, and taking care of the children. In a sometimes View Details
Keywords: Hospitality
- 24 Apr 2014
- News
Improving the service experience requires excellence—but not in everything
Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver excellence as a matter of... View Details
- 25 Feb 2020
- News
Gotta Dance
by a sassy song (“Eyes Lips Face”) composed and recorded for the campaign. Over 3 million TikTok users (including many unsolicited celebrities) posted videos in response to the campaign, generating 4 billion views and counting. “Brands are looking to create a deeper... View Details
Keywords: Julia Hanna
- 14 Oct 2014
- News
Sailing lessons give disabled children and adults greater life skills
A freak accident at age 21 left Paul Callahan (MBA 1992) a quadriplegic. It was a moment that led him, ultimately, to cast off from a career in wealth management at Goldman Sachs to take the helm of Sail to Prevail, a nonprofit that helps people with physical and View Details
- 02 Mar 2020
- News
Cheese Whiz
through a range of initiatives, including a complimentary employee shuttle service, free and subsidized child care, and classes in emotional intelligence. “Rural America is the Detroit of 2008,” Scharfman said. “As a model for... View Details