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  • All HBS Web  (740)
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  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

come from different sources, or they must share decision-making with employees—or both. Workers increasingly resist one-way, top-down communication and commands; they expect to be heard and to help develop their organizations’ plans and solutions collaboratively. They... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 05 May 2014
  • Research & Ideas

Reflecting on Work Improves Job Performance

and participants earned a dollar for each puzzle they solved in 20 seconds or less. After recording the results of the first problem-solving round, the researchers divided participants randomly into one of three conditions: control,... View Details
Keywords: by Carmen Nobel
  • 2022
  • Article

Values and Inequality: Prosocial Jobs and the College Wage Premium

By: Nathan Wilmers and Letian Zhang
Employers often recruit workers by invoking corporate social responsibility, organizational purpose, or other claims to a prosocial mission. In an era of substantial labor market inequality, commentators typically dismiss these claims as hypocritical: prosocial... View Details
Keywords: Corporate Social Responsibility and Impact; Equality and Inequality; Wages; Recruitment
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Wilmers, Nathan, and Letian Zhang. "Values and Inequality: Prosocial Jobs and the College Wage Premium." American Sociological Review 87, no. 3 (2022): 415–442.
  • 24 Sep 2013
  • First Look

First Look: September 24

Earnings Call By: Eccles, Robert G., and George Serafeim Abstract—One of the challenges companies claim to face in making sustainability a core part of their strategy and operations is that the market does not care about sustainability,... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

to share in decision-making and creating a culture that makes people feel safe enough to take risks and act on behalf of organizational interests. It’s also about earning trust from and offering trust to increasingly diverse stakeholders... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

always thought of banks as being the good guys and payday lenders as being the bad guys,” says Williams. “We're saying it's not as simple as that. The banks do look a bit like the bad guys here.” Banks earn billions from overdraft fee The... View Details
Keywords: by Rachel Layne; Financial Services
  • 19 May 2009
  • First Look

First Look: May 19, 2009

entrepreneurial California agricultural biotech company seeking to earn carbon credits by modifying commodity crops for use in China and India. Eric Rey, Arcadia's CEO, faced a strategic inflection point in early September 2008. The... View Details
Keywords: Martha Lagace
  • 09 Dec 2002
  • Research & Ideas

Unilever—A Case Study

had both Dutch and British members, and directors and functional departments were based in both countries and had managerial responsibilities without regard for the formality of N.V. or Ltd./PLC ownership. Thus, while ownership lay in the... View Details
Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail
  • Research Summary

Overview

Inside the State: Bureaucratic Norms and Primary Education in Rural India (Book manuscript in progress)

When and how do poor democracies implement primary education effectively? India has earned accolades for its robust democracy. Yet the state’s historic... View Details
Keywords: Education Reform; Bureaucracy; Policy Implementation; India
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

the opportunity to earn high compensation--but jobs that often become too demanding for some employees, particularly those with health problems or family obligations.    Former employees complained about bosses who lacked empathy for... View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

critical functions are part of the competitive and organizational strategy of any team or organization. Adopting value creation as the scorekeeping measure does nothing to relieve us of the responsibility to do all these things and more... View Details
Keywords: by Michael C. Jensen
  • 23 Jan 2018
  • First Look

First Look at New Research and Ideas, January 23, 2018

volatility. Using our model we quantify how capital injections impact the risk of financial institutions and estimate firm-specific precautionary capital needs. In addition, the longstanding observation that volatility is more responsive... View Details
Keywords: Sean Silverthorne
  • 24 Mar 2015
  • First Look

First Look: March 24

http://publications.iadb.org/bitstream/handle/11319/6820/Socios%20o%20acreedores%20ENG%202-25-15%20web.pdf?sequence=1 March 2015 The Routledge Handbook of Responsible Investment Reliable Sustainability Ratings: The Influence of Business... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

system is nearing exhaustion. Existing protocols allow only a finite set of computer numbers ("IP addresses"), and central authorities will soon deplete their supply. I evaluate a series of possible responses to this shortage:... View Details
Keywords: Martha Lagace
  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

to provide some explanation and give a measured response justifying the pay disparity.” Connections between wage disparity and company performance are detailed in Rouen’s recent working paper, Rethinking Measurement of Pay Disparity and... View Details
Keywords: by Dina Gerdeman
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

Jason, Richard Saouma, Nathan Seegert, and Christopher Stanton Abstract—Firms rarely cut compensation, so little is known about the after-effects when compensation reductions do occur. We use commission reductions at a sales firm to estimate how work effort and... View Details
Keywords: Dina Gerdeman
  • October 2021 (Revised May 2023)
  • Case

Project Maji: Pricing Water in Sub-Saharan Africa

By: Elie Ofek, Marco Bertini, Dilyana Karadzhova Botha and Esel Çekin
In July 2021, Sunil Lalvani, founder and CEO of Project Maji, a non-profit social enterprise headquartered in Dubai that had already provided sustainable, clean water solutions to 80,000 people living in rural communities across Ghana and Kenya, was facing an important... View Details
Keywords: Water; Pricing; Nonprofit Organizations; Projects; Price; Decision Making; Social Enterprise; Growth and Development Strategy; Equity; Green Technology; Social and Collaborative Networks; Africa; Dubai
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Ofek, Elie, Marco Bertini, Dilyana Karadzhova Botha, and Esel Çekin. "Project Maji: Pricing Water in Sub-Saharan Africa." Harvard Business School Case 522-043, October 2021. (Revised May 2023.)
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

ChatGPT’s buzzy debut has made for a rough few months for Google. Close watchers of the tech giant say: It didn’t have to go this way. Essentially scooped by a competitor on its home turf, Google has scrambled to release its own artificial intelligence (AI) mega-system... View Details
Keywords: by Scott Van Voorhis; Technology
  • January 2023
  • Teaching Note

The Opioid Settlement and Executive Pay at AmerisourceBergen

By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No 122-014. In 2020, AmerisourceBergen Corporation, a Fortune 50 company in the drug distribution industry, agreed to settle thousands of lawsuits filed nationwide against the company for its opioid distribution practices that critics alleged... View Details
Keywords: Opioids; Shareholder Activism; Investment Activism; Corporate Accountability; Corporate Governance; Governance Compliance; Governance Controls; Executive Compensation; Risk Management; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Business and Stakeholder Relations; Distribution Industry; Health Industry; Pharmaceutical Industry; United States; West Virginia; Tennessee; Ohio; Pennsylvania
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Srinivasan, Suraj, and Li-Kuan Ni. "The Opioid Settlement and Executive Pay at AmerisourceBergen." Harvard Business School Teaching Note 123-067, January 2023.
  • 18 Apr 2023
  • Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
Keywords: by Barbara DeLollis; Financial Services; Mining
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