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  • All HBS Web  (609)
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    • News  (190)
    • Research  (285)
    • Events  (3)
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  • January 2020
  • Case

Sunset Limited or Full Speed Ahead? Amtrak Talks to Congress

By: John D. Macomber
Richard Anderson took the helm of Amtrak in 2017 after leading a successful turnaround at Delta Airlines. Amtrak is a US state owned enterprise with about $3.5 bn in annual revenue (and a large operating loss) that is responsible for substantial segments of passenger... View Details
Keywords: Railroad; Passenger Transportation; Urbanization; Cities; U.S. Congress; Infrastructure; Transition; Transportation; Rail Transportation; Climate Change; Urban Scope; Strategic Planning; Business and Government Relations; Rail Industry; United States
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Macomber, John D. "Sunset Limited or Full Speed Ahead? Amtrak Talks to Congress." Harvard Business School Case 220-052, January 2020.
  • July–August 2017
  • Article

Why Outlet Stores Exist: Averting Cannibalization in Product Line Extensions

By: Donald Ngwe
Outlet stores are a large and growing component of many firms' retailing strategies, particularly in the fashion industry. Outlet stores offer attractive prices in locations far from central shopping districts. The main perspectives on why outlet stores exist can be... View Details
Keywords: Fashion; Industrial Organization; Outlet Stores; Price Discrimination; Retail; Channel Management; Luxury; Product Marketing; Price; Retail Industry; Fashion Industry
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Ngwe, Donald. "Why Outlet Stores Exist: Averting Cannibalization in Product Line Extensions." Marketing Science 36, no. 4 (July–August 2017): 523–541.
  • 03 Jun 2022
  • Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

like. “It’s presumably making workers happier and more productive, and helping their communities and their organizations,” he says. Related reading from the Working Knowledge Archives Marissa Mayer Should Bridge View Details
Keywords: by Kara Baskin
  • 2014
  • Working Paper

The Triumph of the Humble Chief Risk Officer

By: Anette Mikes
This paper tracks the evolution of the role of two chief risk officers (CROs), and the tools and processes they have implemented in their respective organizations. While the companies are from very different industries (one is a power company, the other is a toy... View Details
Keywords: Risk Management; Managerial Roles
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Mikes, Anette. "The Triumph of the Humble Chief Risk Officer." Harvard Business School Working Paper, No. 14-114, May 2014.
  • 03 Jun 2014
  • Working Paper Summaries

Eliciting Taxpayer Preferences Increases Tax Compliance

Keywords: by Cait Lamberton, Jan-Emmanuel De Neve & Michael I. Norton
  • 01 May 2020
  • What Do You Think?

Does Remote Work Mix with Organizational Culture?

distancing with our colleagues from our work teams.” On the other hand, Melanie Roberts reminds us that, “Charles Handy refers to culture as the soup we all swim about in, and that soup is thin when the... View Details
Keywords: by James Heskett
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge Teams also need to be deliberate about how to stay connected with one another while working from home. New team norms can... View Details
Keywords: by Tsedal Neeley
  • July 2020 (Revised September 2021)
  • Case

Mr. Five Percent: Calouste Gulbenkian and the Origins of Global Oil

By: Geoffrey Jones and Yazeed Al-Rashed
This case describes the business career of Calouste Gulbenkian, a skilled intermediary who was able to secure 5 percent of a vast oil concession covering much of the Middle East that was signed in 1928. Gulbenkian was an ethnic Armenian born in the Ottoman Empire,... View Details
Keywords: Oil; Globalization; Energy Sources; History; Biography; Energy Industry; Turkey; Central Asia; Middle East
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Jones, Geoffrey, and Yazeed Al-Rashed. "Mr. Five Percent: Calouste Gulbenkian and the Origins of Global Oil." Harvard Business School Case 321-003, July 2020. (Revised September 2021.)
  • Research Summary

Overview

By: Joshua Lev Krieger
In examining the competitive dynamics of R&D strategy, Josh has become particularly interested in how the introduction of new knowledge generated by rivals impacts the direction of R&D efforts. Understanding how new information alters project portfolio decisions is... View Details
  • 2014
  • Working Paper

The Organizational and Geographic Drivers of Absorptive Capacity: An Empirical Analysis of Pharmaceutical R&D Laboratories

By: Francesca Lazzeri and Gary P. Pisano
Scholars and practitioners alike now recognize that a firm's capacity to assimilate and use know-how from external sources—what Cohen and Levinthal (1990) called "absorptive capacity"—plays a central role in innovation performance. In recent years, a common strategy... View Details
Keywords: Geographic Location; Industry Clusters; Knowledge Acquisition; Pharmaceutical Industry; San Francisco; San Diego; Massachusetts
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Lazzeri, Francesca, and Gary P. Pisano. "The Organizational and Geographic Drivers of Absorptive Capacity: An Empirical Analysis of Pharmaceutical R&D Laboratories." Harvard Business School Working Paper, No. 14-098, April 2014.
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

as one of her “favorite things.” The Food Network named Smith’s salted chocolate and brownie-flavored ice cream, “It Came From Gowanus,” as the No. 1 ice cream in the country. So how did Ample Hills Creamery, with its celebrity buzz, $10... View Details
Keywords: by Pamela Reynolds
  • 03 May 2024
  • Research & Ideas

How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact

A new study of startups sharing a coworking space offers a new wrinkle in the debate over work-from-anywhere: Proximity matters, especially close proximity, to spread knowledge between disparate enterprises. “The more different the startups are, the more they’re going... View Details
Keywords: by Ben Rand
  • Research Summary

Institutions and Corporate Lobbying

“Institutions and Make-or-Buy Decision of Lobbying: The Role of Sociopolitical Legitimacy on Foreign MNEs’ Lobbying Internalization”

In this study, I examine how legitimacy comes into play in foreign MNEs’ make-or-buy decisions... View Details

Keywords: Institutions; Make V. Buy; Lobbying; Legitimacy; Corruption; Culture; Multinational Enterprise; United States
  • 25 Feb 2020
  • Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

workplace friendships, firms can minimize the psychological costs of homesickness, which increase depending on how far the employee is from home, according to Choudhury’s study, Social Attachment to Place and Psychic Costs of Geographic... View Details
Keywords: by Kristen Senz
  • 30 Mar 2021
  • Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

negative health outcomes, including heart disease—Wu says this is the first study to analyze the impact on the innovation generated by firms and their workers. The research team analyzed a sample of 3,445 inventors and 1,180 firms in California and New England, drawing... View Details
Keywords: by Lane Lambert
  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

and non-verbal cues to suppress other aspects of your identity that are personally and/or socially devalued, in an attempt to distance yourself from negative stereotypes associated with that group. Social... View Details
Keywords: by Mallory Stark
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

relationships and can leverage those. On the downside, the distance from colleagues and work friends is experienced as a possibly demotivating loss. Value collaboration and teamwork. There is also the issue... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 14 Sep 2020
  • Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

us.” About the author Danielle Kost is senior editor of Harvard Business School Working Knowledge. [Image: iStock Photo] Related Reading Master the Team Meeting 'Always On' Isn't Always Best for Team Decision-Making From the Plow to the... View Details
Keywords: by Danielle Kost
  • 19 Dec 2022
  • Research & Ideas

The 10 Most Popular Articles of 2022

Two intense years of pandemic distancing and disruption gave way to another sort of distress in 2022—a year of soul searching, burnout, and quiet quitting. The 10 most-read articles on Harvard Business School Working Knowledge showed a... View Details
Keywords: by Danielle Kost
  • 29 Sep 2014
  • Research & Ideas

Why Do Outlet Stores Exist?

usually located in rural areas near the factory and selling damaged or irregular clothing, often to employees themselves. Even though most apparel manufacturing has long ago moved overseas, outlet stores have continued to exist—despite not having any "outlet"... View Details
Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail
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