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Publications

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  • May 2014 (Revised June 2014)
  • Case

Intellectual Property Strategy at North Technology Group—Sailing Downwind

By: Felix Oberholzer-Gee and William W. Fisher III
North Sails is the world's leading sailmaker. The company commands a global market share of more than 50% and is largely responsible for the rapid technological progress in the sailmaking industry over the past 30 years. CEO Tom Whidden needs to consider how to best... View Details
Keywords: Technology; Information Technology; Competitive Advantage; Intellectual Property
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  • 29 Nov 2018
  • News

The gig economy connects the skilled

  • November 2000 (Revised December 2000)
  • Background Note

Online Content Providers

By: Thomas R. Eisenmann and Alastair Brown
Describes the business model for online content providers, companies that distribute copyright content via the Internet. Focuses on their revenue and cost drivers and on the ways that online content providers create value for consumers. Also investigates the benefits... View Details
Keywords: Internet and the Web; Customers; Value Creation; Business Model; Internet and the Web; Cash Flow; Risk and Uncertainty; Growth and Development Strategy; Problems and Challenges; Decision Making; Profit; Information Industry
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  • 28 Apr 2020
  • News

Coronavirus apps: the risk of slipping into a surveillance state

  • 17 Jul 2017
  • News

‘The Wisdom of Finance’, by Mihir Desai

  • 2023
  • Working Paper

In-Context Unlearning: Language Models as Few Shot Unlearners

By: Martin Pawelczyk, Seth Neel and Himabindu Lakkaraju
Machine unlearning, the study of efficiently removing the impact of specific training points on the trained model, has garnered increased attention of late, driven by the need to comply with privacy regulations like the Right to be Forgotten. Although unlearning is... View Details
Keywords: AI and Machine Learning; Copyright; Information
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  • 15 Mar 2019
  • News

How the modern office is killing our creativity

  • 13 Aug 2017
  • News

Business Book of the Year 2017 — the longlist

  • Article

The Similarity Heuristic

By: Daniel Read and Yael Grushka-Cockayne
Decision makers often make snap judgments using fast‐and‐frugal decision rules called cognitive heuristics. Research into cognitive heuristics has been divided into two camps. One camp has emphasized the limitations and biases produced by the heuristics; another has... View Details
Keywords: Heuristics And Biases; Fast-and-frugal Heuristics; Similarity; Representative Design
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  • Web

Apply - Doctoral

regarding race, color, national origin, age, sex, or disability may be referred to the Regional Director, Office for Civil Rights, U.S. Department of Education, 8th Floor,5 Post Office Square, Boston, MA 02109-4557. DIGITAL MILLENNIUM View Details
  • 20 Oct 2019
  • News

U.S. Business Schools Realize ESG is no Fad but Part of Long-Term Trend

  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

and Copyright Authors:Felix Oberholzer-Gee and Koleman Strumpf Abstract The advent of file sharing has considerably weakened effective copyright protection. Today, more than 60% of Internet traffic consists... View Details
Keywords: Martha Lagace
  • January 2024 (Revised June 2024)
  • Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
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  • 10 Aug 2010
  • First Look

First Look: August 10

user-generated video featuring controversial artist Chris Brown's music was netting millions of views per week on YouTube. Sony held the copyright to the song and was entitled to issue a takedown notice to the party that uploaded the... View Details
Keywords: Martha Lagace
  • 2023
  • Working Paper

Black-box Training Data Identification in GANs via Detector Networks

By: Lukman Olagoke, Salil Vadhan and Seth Neel
Since their inception Generative Adversarial Networks (GANs) have been popular generative models across images, audio, video, and tabular data. In this paper we study whether given access to a trained GAN, as well as fresh samples from the underlying distribution, if... View Details
Keywords: Cybersecurity; Copyright; AI and Machine Learning; Analytics and Data Science
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  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

subscription without usage limits as we are used to today. Usage pricing is going to be much more important. A second distinction is that a significant portion of the core technology is open source, and a lot of the data being used to train these models is public data... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • Research Summary

Re-Producing Exclusivity: A History of the Transatlantic Fashion Industry, 1929-1960

The history of fashion has been increasingly explored over the last decade, but two important and intertwined features of the topic are still underdeveloped: business and its international aspect. These dimensions are crucial. Fashion is first and foremost an industry... View Details
  • 22 Feb 2024
  • Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

of a recent election. Or perhaps the training data contains copyrighted data that we might not have permission to use, creating litigation risk for companies that train on that data. Just last week the New York Times sued OpenAI for View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 16 Nov 2016
  • HBS Seminar

Ben Shiller, Brandeis University

  • 09 Jan 2024
  • In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

includes addressing algorithmic biases, safeguarding privacy, ensuring security and copyright protection, as well as promoting transparency, fairness, and interpretability. Deploying mechanisms for responsible AI will be central to these... View Details
Keywords: by Rachel Layne; Information Technology