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(2,387)
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Show Results For
- All HBS Web
(2,387)
- People (8)
- News (878)
- Research (723)
- Events (3)
- Multimedia (160)
- Faculty Publications (312)
- October 2022
- Article
Underestimating Counterparts' Learning Goals Impairs Conflictual Conversations
By: Hanne K. Collins, Charles A. Dorison, Francesca Gino and Julia A. Minson
Given the many contexts in which people have difficulty engaging with views that disagree with their own— from political discussions to workplace conflicts—it is critical to understand how conflictual conversations can be improved. Whereas previous work has focused on... View Details
Keywords: Interpersonal Communication; Conflict and Resolution; Values and Beliefs; Learning; Perception
Collins, Hanne K., Charles A. Dorison, Francesca Gino, and Julia A. Minson. "Underestimating Counterparts' Learning Goals Impairs Conflictual Conversations." Psychological Science 33, no. 10 (October 2022): 1732–1752.
- 04 Feb 2022
- Video
A Conversation with Satya Nadella, Microsoft Chairman and CEO
- September 2017
- Article
It Doesn't Hurt to Ask: Question-asking Increases Liking
By: K. Huang, M. Yeomans, A.W. Brooks, J. Minson and F. Gino
Conversation is a fundamental human experience, one that is necessary to pursue intrapersonal and interpersonal goals across myriad contexts, relationships, and modes of communication. In the current research, we isolate the role of an understudied conversational... View Details
Keywords: Question-asking; Liking; Responsiveness; Conversation; Natural Language Processing; Interpersonal Communication; Behavior
Huang, K., M. Yeomans, A.W. Brooks, J. Minson, and F. Gino. "It Doesn't Hurt to Ask: Question-asking Increases Liking." Journal of Personality and Social Psychology 113, no. 3 (September 2017): 430–452.
- November 1982
- Case
Conversion Training at New England Telephone (A)
By: D. Quinn Mills and E. Mary Lou Balbaky
Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
- 18 Jun 2020
- News
HBS Community Conversation on Race: June 11, 2020
- 11 Mar 2020
- News
Zooming into Remote Work: A Virtual Conversation
- 17 Sep 2019
- Video
A Conversation with AMP Women on Applying
- September 21, 2012
- Article
A Presidential Campaign Should Be a Conversation
By: Boris Groysberg and Michael Slind
Groysberg, Boris, and Michael Slind. "A Presidential Campaign Should Be a Conversation." Harvard Business Review (website) (September 21, 2012).
- February 1985 (Revised October 1989)
- Case
Norton Co.: The Carbo Conversion Campaign (B)
Corey, E. Raymond, and Bobbi Carrey. "Norton Co.: The Carbo Conversion Campaign (B)." Harvard Business School Case 585-141, February 1985. (Revised October 1989.)
- February 1985 (Revised May 1989)
- Case
Norton Co.: The Carbo Conversion Campaign (A)
Corey, E. Raymond, and Bobbi Carrey. "Norton Co.: The Carbo Conversion Campaign (A)." Harvard Business School Case 585-140, February 1985. (Revised May 1989.)
- 21 Sep 2012
- News
A Presidential Campaign Should Be a Conversation
- 06 Jul 2018
- News
Winning votes, one conversation at a time
- 2022
- Article
Reversible Power-to-Gas Systems for Energy Conversion and Storage
By: Gunther Glenk and Stefan Reichelstein
In the transition to decarbonized energy systems, Power-to-Gas (PtG) processes have the potential to connect the existing markets for electricity and hydrogen. Specifically, reversible PtG systems can convert electricity to hydrogen at times of ample power supply, yet... View Details
Keywords: Decarbonization; Energy Storage; Renewable Energy; Batteries; Carbon Emissions; Green Hydrogen; Greenhouse Gas Emissions; Energy; Environmental Accounting; Environmental Management; Environmental Sustainability; Green Technology; Decision Making; Investment; Operations; Energy Industry; Utilities Industry; Transportation Industry; Industrial Products Industry; Manufacturing Industry; Auto Industry; Europe; North America; South America; Africa; Asia
Glenk, Gunther, and Stefan Reichelstein. "Reversible Power-to-Gas Systems for Energy Conversion and Storage." Art. 2010. Nature Communications 13 (2022).
- Article
The Passion Paradox: A Conversation with Brad Stulberg
Jachimowicz, Jon M. "The Passion Paradox: A Conversation with Brad Stulberg." Behavioral Scientist (April 9, 2019).
- 20 Jun 2013
- News
To conversation about disengaged workers, listeners say, 'Yep'
- 19 Nov 2024
- News
Don't Be a ZQ: Make Your Conversations Count
- 28 Mar 2022
- Video
A Conversation about the Military Community at HBS
- January 2010 (Revised February 2010)
- Case
IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion
This case illustrates the challenges associated with matching staffing levels with variable workload in retail stores and highlights how decisions related to staffing and scheduling affect operational performance and the quality of labor at the stores. The case... View Details
Keywords: Customer Satisfaction; Employees; Market Transactions; Service Delivery; Service Operations; Performance Improvement; Retail Industry
Ton, Zeynep. "IBM Retail Business Assessment at Dillard's, Inc.: Managing Staffing Levels to Improve Conversion." Harvard Business School Case 610-051, January 2010. (Revised February 2010.)