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  • All HBS Web  (12,458)
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  • March 2000 (Revised January 2001)
  • Case

Microsoft's Vega Project: Developing People and Products

By: Christopher A. Bartlett and Meg Wozny
With a focus on Matt MacLellan and his careful development as a project manager under his boss and mentor, Jim Kaplan, the case describes the evolution of Microsoft's human-resource philosophies and policies and illustrates how they work in practice to provide the... View Details
Keywords: Human Resources; Competitive Advantage; Retention; Personal Development and Career; Organizational Design; Information Technology; Motivation and Incentives; Leadership Development
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Bartlett, Christopher A., and Meg Wozny. "Microsoft's Vega Project: Developing People and Products." Harvard Business School Case 300-004, March 2000. (Revised January 2001.)
  • August 1985
  • Case

Bob Malott and Product Liability Law Reform

Robert Malott, Chairman and CEO of FMC, must decide whether or not to continue his work on product liability law reform, an issue on which he has worked for almost 10 years. Malott must decide how extensive his own involvement should be and what arguments he can or... View Details
Keywords: Management; Decision Choices and Conditions; Personal Development and Career; Legal Liability
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Weinberg, Martha W. "Bob Malott and Product Liability Law Reform." Harvard Business School Case 386-014, August 1985.
  • Article

Productivity Orientation and the Consumption of Collectable Experiences

By: Anat Keinan and Ran Kivetz
This research examines why consumers desire unusual and novel consumption experiences and voluntarily choose leisure activities, vacations, and celebrations that are predicted to be less pleasurable. For example, consumers sometimes choose to stay at freezing ice... View Details
Keywords: Experience and Expertise; Innovation and Invention; Marketing Strategy; Consumer Behavior; Performance Productivity
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Keinan, Anat, and Ran Kivetz. "Productivity Orientation and the Consumption of Collectable Experiences." Journal of Consumer Research 37, no. 6 (April 2011). (Winner, 2011 Ferber Award. Finalist, 2014 Best Article Award for a paper published in JCR in 2011.)
  • October 1992 (Revised December 1997)
  • Case

Sterling Chemicals, Inc.: Quality and Productivity Improvement Program

Describes the design and implemenation of a quality improvement program. Sterling Chemical's management hoped the program would improve teamwork and productivity at the plant. View Details
Keywords: Quality; Groups and Teams; Performance Productivity; Performance Improvement; Chemical Industry
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Wruck, Karen. "Sterling Chemicals, Inc.: Quality and Productivity Improvement Program." Harvard Business School Case 493-026, October 1992. (Revised December 1997.)
  • 2022
  • Working Paper

Responding Strategically to Competitors' Failures: Evidence from Medical Device Recalls & New Product Submissions

By: George P. Ball, Jeffrey T. Macher and Ariel Dora Stern
Medical device firms operate at the frontiers of innovation. When functioning properly, innovative medical devices can prolong and improve lives; when malfunctioning, the same devices may harm patients and lead to product recalls. Product recalls create significant... View Details
Keywords: New Product Development; Recalls; Product Failures; Medical Devices; FDA; Health Care; Product Development; Product; Failure; Competition; Opportunities; Medical Devices and Supplies Industry
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Ball, George P., Jeffrey T. Macher, and Ariel Dora Stern. "Responding Strategically to Competitors' Failures: Evidence from Medical Device Recalls & New Product Submissions." Harvard Business School Working Paper, No. 19-028, September 2018. (Revised March 2022.)
  • 2003
  • Case

Capston-White's Document Management and Production Services

By: Vijay Govindarajan, Chris Trimble and Julie Lang
The development of multi-function devices that could copy, print, fax, and scan created a convergence in the markets for these devices. Copiers and printers had previously been purchased and managed in very different manners by large organizations. Facing an uncertain... View Details
Keywords: Technological Innovation; Innovation Strategy; Service Delivery; Service Industry
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Govindarajan, Vijay, Chris Trimble, and Julie Lang. "Capston-White's Document Management and Production Services." 2003. (Case No. 2-0017.)
  • February 2012 (Revised March 2012)
  • Module Note

Drivers of Productivity and Global Competitiveness

By: Diego Comin
Keywords: Trade; Performance Productivity; Global Range
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Comin, Diego. "Drivers of Productivity and Global Competitiveness." Harvard Business School Module Note 712-037, February 2012. (Revised March 2012.)
  • January 2007 (Revised June 2010)
  • Teaching Note

Sonoco Products Company (TN) (A), (B), and (C), and Sonoco Products Company (A) (Abridged)

By: Boris Groysberg, David A. Thomas and David Lane
Keywords: Energy; Energy Industry
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Groysberg, Boris, David A. Thomas, and David Lane. "Sonoco Products Company (TN) (A), (B), and (C), and Sonoco Products Company (A) (Abridged)." Harvard Business School Teaching Note 407-058, January 2007. (Revised June 2010.)
  • March 1989 (Revised August 1994)
  • Case

Avon Products

Avon Products announced both a change in its business focus and a reduction of its dividend in June 1988. To offset the likely stock price effect of the dividend reduction, Avon announced at the same time an unusual exchange offer, under which it would take up to 25%... View Details
Keywords: Diversification; Capital Markets; Corporate Finance; Consumer Products Industry
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Tiemann, Jonathan. "Avon Products." Harvard Business School Case 289-049, March 1989. (Revised August 1994.)
  • Article

Product Quality and Entering Through Tying: Experimental Evidence

By: Hyunjin Kim and Michael Luca
Dominant platform businesses often develop products in adjacent markets to complement their core business. One common approach used to gain traction in these adjacent markets has been to pursue a tying strategy. For example, Microsoft pre-installed Internet Explorer... View Details
Keywords: Tying; Platform Strategy; Google; Product; Quality; Digital Platforms; Strategy; Market Entry and Exit
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Kim, Hyunjin, and Michael Luca. "Product Quality and Entering Through Tying: Experimental Evidence." Management Science 65, no. 2 (February 2019): 596–603.
  • 19 Nov 2004 - 22 Nov 2004
  • Conference Presentation

Managing Innovation and Product Development...Under Uncertainty

By: Alan MacCormack
Keywords: Innovation and Invention; Product Development; Management
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MacCormack, Alan. "Managing Innovation and Product Development...Under Uncertainty." Paper presented at the Decision Sciences Institute Annual Meeting, Boston, MA, November 19–22, 2004.
  • May 2003
  • Module Note

Managing Product Development

By: Stefan H. Thomke
Introduces students to the managerial aspects critical to conceiving, designing, and developing innovative products and services. Considers the full range of activities required: learning about customer needs, understanding and managing experimentation and problem... View Details
Keywords: Product Design; Product Development; Service Operations; Business or Company Management; Projects; Management Practices and Processes; Experience and Expertise; Customers; Research; Management Skills; Integration
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Thomke, Stefan H. "Managing Product Development." Harvard Business School Module Note 603-088, May 2003.
  • 1990
  • Chapter

Cost of Product and Process Complexity

By: S. Datar, R. Banker, S. Kekre and T. Mukhopadhyay
Keywords: Complexity; Cost; Product Development; Business Processes
Citation
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Datar, S., R. Banker, S. Kekre, and T. Mukhopadhyay. "Cost of Product and Process Complexity." Chap. 9 in Measures for Manufacturing Excellence, edited by Robert S. Kaplan, 269–290. Boston: Harvard Business School Press, 1990.
  • 2019
  • Chapter

Product Market Strategy

By: Anoop Menon and Dennis Yao
Product market strategy is the collection of choices, actions and activities of a firm that determines how it positions itself in its product markets, and allows it to achieve and maintain a COMPETITIVE ADVANTAGE. This article examines product market strategy from the... View Details
Keywords: Product Positioning; Competitive Advantage
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Menon, Anoop, and Dennis Yao. "Product Market Strategy." In The Palgrave Encyclopedia of Strategic Management. Continuously updated edition, edited by Mie Augier and David J. Teece. Palgrave Macmillan, 2017. Electronic. (Pre-published, October 2013.)
  • 2025
  • Working Paper

CEO-Firm Matches and Productivity in 42 Countries

By: Amanda Dahlstrand, Dávid László, Helena Schweiger, Oriana Bandiera, Andrea Prat and Raffaella Sadun
Firms are key to economic development, and CEOs are key to firm productivity. Are firms in countries at varying stages of development led by the right CEOs, and if not, why? We develop a parsimonious measure of CEO time use that allows us to differentiate CEOs into... View Details
Keywords: Training; Management Skills; Economic Growth; Leadership Development
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Dahlstrand, Amanda, Dávid László, Helena Schweiger, Oriana Bandiera, Andrea Prat, and Raffaella Sadun. "CEO-Firm Matches and Productivity in 42 Countries." Harvard Business School Working Paper, No. 25-033, January 2025. (NBER Working Paper Series, No. 33324, January 2025.)
  • spring 1988
  • Article

Product Market Competition and Managerial Slack

By: David S. Scharfstein
Keywords: Product; Markets; Competition; Management
Citation
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Scharfstein, David S. "Product Market Competition and Managerial Slack." RAND Journal of Economics 19, no. 1 (spring 1988): 147–155.
  • 28 Jul 2014 - 30 Jul 2014
  • Conference Presentation

Crowdsourced Digital Goods and Firm Productivity

By: Frank Nagle
Citation
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Nagle, Frank. "Crowdsourced Digital Goods and Firm Productivity." Paper presented at the Open and User Innovation Conference, Boston, MA, July 28–30, 2014.
  • Jun 2014
  • Conference Presentation

Crowdsourced Digital Goods and Firm Productivity

By: Frank Nagle
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Nagle, Frank. "Crowdsourced Digital Goods and Firm Productivity." Paper presented at the DRUID Society Conference, Copenhagen, Denmark, June 2014.
  • Jun 2014
  • Conference Presentation

Crowdsourced Digital Goods and Firm Productivity

By: Frank Nagle
Citation
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Nagle, Frank. "Crowdsourced Digital Goods and Firm Productivity." Paper presented at the ZEW Conference on the Economics of Information and Communication Technologies, Center for European Economic Research (ZEW), Mannheim, Germany, June 2014.
  • July 1992
  • Teaching Note

Quantum Corporation--Business and Product Teams TN

By: Steven C. Wheelwright
Teaching Note for (9-692-023). View Details
Keywords: Consumer Products Industry
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Wheelwright, Steven C. "Quantum Corporation--Business and Product Teams TN." Harvard Business School Teaching Note 693-004, July 1992.
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