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  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

by overcoming personal struggle before, and she knew firsthand what supplies fellow shelter survivors needed most. Kato accepted the challenge, reopening her store 11 days after the earthquake struck. Soon afterward, seeing customers flocking to that one store, other... View Details
Keywords: by Dina Gerdeman
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

culture. “This is about leadership development and crafting innovative cultures,” says Opie. “So many companies are locked. They have these arthritic approaches to diversity, equity, and inclusion, and then they're shocked when they don't... View Details
Keywords: by Pamela Reynolds
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

Ramon Casadesus-Masanell and Andres Hervas-Drane: The nature of competition is changing rapidly. Drivers such as globalization, deregulation, and technological change are opening opportunities for the... View Details
Keywords: by Sean Silverthorne; Music
  • 04 May 2015
  • Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

a mix of open floors, private spaces, and movable surfaces. "Architects have designed our workspaces flexibly so that we can change them and use them in different ways," Bernstein says. "But nobody has trained us on how to... View Details
Keywords: by Carmen Nobel; Video Game; Web Services
  • 12 Feb 2014
  • Working Paper Summaries

Management Practices, Relational Contracts, and the Decline of General Motors

Keywords: by Susan Helper & Rebecca Henderson; Auto
  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

The slate of companies going public this year— Pinterest, Slack Technologies, and Uber, to name a few—should silence anyone who doubts the power of a bold idea. After all, one seemingly crazy brainstorm can up end an entire industry, keeping View Details
Keywords: by Danielle Kost
  • January 2025
  • Case

Davivienda Bank’s Upskilling and Reskilling Strategy in Colombia (Abridged)

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this abridged case examines the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking sector and one of the companies belonging to Grupo Bolívar, a major Colombian conglomerate—and the bank’s upskilling and... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Information Technology; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Strategy; Business Strategy; Corporate Strategy; Banking Industry; Latin America; Central America; South America; Colombia
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  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

external solvers through innovation contests, has to decide if it will enable collaboration in its community. Case covers the basics of a distributed innovation system works and the advantages of having... View Details
Keywords: Martha Lagace
  • March 2022 (Revised November 2023)
  • Case

Doubling Down: Elon Musk's Big Bets in 2022

By: David Yoffie and Daniel Fisher
2021 was a banner year for Elon Musk. CEO of the electric vehicle manufacturer Tesla, the aerospace manufacturer SpaceX, and a few smaller startups, Musk became the richest person on Earth after Tesla reached a market capitalization of $1 trillion and SpaceX a private... View Details
Keywords: Innovation and Management; Competitive Advantage; Competitive Strategy; Information Infrastructure; Applications and Software; Transportation; Strategic Planning; Leadership Style; Leading Change; Goals and Objectives; Aerospace Industry; Auto Industry; Battery Industry; United States; Europe; China
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  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

posting the problem chooses the solution. An example is InnoCentive.com, an eBay-like site where companies post scientific challenges. An innovation community is open and decentralized: Anyone can propose... View Details
Keywords: Martha Lagace
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

effects and direct competitive effects on the producer side. We show that this can sometimes make proprietary platforms more socially desirable than open platforms, which runs against the common intuition... View Details
Keywords: Martha Lagace
  • 01 Oct 2001
  • Research & Ideas

How To Make Restructuring Work for Your Company

its consumer tissue products business. Management was quite open in declaring this goal. However, experience suggests that investors and analysts generally reward promises of revenue growth much less than they do evidence of cost... View Details
Keywords: by Stuart C. Gilson
  • April 2021
  • Teaching Note

Drinkworks: Home Bar by Keurig

By: Sunil Gupta and Jonathan Levav
Teaching Note for HBS Case No. 521-010. In the summer of 2018, Drinkworks CEO Nathaniel Davis needed to make a number of go-to-market decisions ahead of his company’s upcoming product launch. Formed through a joint venture between Keurig Dr. Pepper and Anheuser-Busch... View Details
Keywords: Marketing; Marketing Strategy; Product Marketing; Product Launch; Product Positioning; Markets; Bids and Bidding; Demand and Consumers; Consumer Behavior; Market Design; Distribution; Distribution Channels; Product; Product Design; Product Development; Business Model; Customers; Customer Value and Value Chain; Decision Making; Decisions; Goods and Commodities; Innovation and Invention; Technological Innovation; Business or Company Management; Growth and Development Strategy; Research; Research and Development; Strategy; Adoption; Competitive Advantage; Segmentation; Information Technology; Information Infrastructure; Value; Value Creation; Food and Beverage Industry; Consumer Products Industry; North and Central America; United States
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  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

of what he wanted to accomplish. The case, Koehn's fourth to focus on Starbucks, opens in February 2007. Schultz, no longer Starbucks' CEO but still its chairman, is worried the company is losing its ability to be true to its values while... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

“Great Resignation” and other challenges from a constantly changing competitive landscape? First, these companies have CEOs—indeed, leaders at all levels—who care equally about profits and employee well-being and don’t see them as... View Details
Keywords: by Michael Beer
  • September 2020 (Revised June 2021)
  • Case

Algramo

By: Michael Chu, Monica Silva and Mariana Cal
Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores... View Details
Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With FMCGs To Meet ESG Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals and Objectives; Business Model; Consumer Products Industry; Latin America; South America; Chile
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  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

University of Toronto. Sometimes passion isn’t appropriate At the same time, the team found that passion doesn’t always work. In a second study, participants watched videos of Dragons’ Den and rated how passionate entrepreneurs sounded. Investors were most inclined to... View Details
Keywords: by Dina Gerdeman
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

emerges suggesting that it is the mere presentation of information over time that gives rise to the bias. Implications are discussed. Download the paper: http://www.hbs.edu/research/pdf/09-029.pdf Opening Platforms: How, When and Why?... View Details
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

substantial amount of investment or even management attention. Asymmetric motivation shields companies from competitive response, because their potential challengers are just not interested in fighting. Even if they fight, their hearts... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 25 May 2010
  • First Look

First Look: May 25

an innovative methodology to measure management practices in over 300 manufacturing firms in the U.K. We then match this management data to production and energy usage information for establishments owned by these firms. We find that... View Details
Keywords: Martha Lagace

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