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  • All HBS Web  (7,655)
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  • All HBS Web  (7,655)
    • People  (19)
    • News  (1,358)
    • Research  (5,284)
    • Events  (80)
    • Multimedia  (67)
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  • 09 Aug 2022
  • Cold Call Podcast

A Lesson from Google: Can AI Bias be Monitored Internally?

Keywords: Re: Tsedal Neeley
  • 23 Jan 2018
  • Working Paper Summaries

Transaction Costs and the Duration of Contracts

Keywords: by Alexander MacKay
  • 27 Apr 2023
  • Cold Call Podcast

Equity Bank CEO James Mwangi: Transforming Lives with Access to Credit

Keywords: Re: Caroline M. Elkins; Banking; Financial Services
  • August 2014
  • Case

Netflix in 2011

By: Willy Shih and Stephen Kaufman
Reed Hastings founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encountered challenges it underwent several major strategy shifts, ultimately developing a business model... View Details
Keywords: Netflix; DVD; DVD-by-mail; Streaming; Online Entertainment; Online Video; Disruptive Innovation; Innovation and Management; Innovation Strategy; Business Model; Disruption; Operations; Service Operations; Entertainment; Film Entertainment; Television Entertainment; Media; Strategy; Business or Company Management; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Technology; Technology Adoption; Technology Platform; Web; Entertainment and Recreation Industry; United States
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Shih, Willy, and Stephen Kaufman. "Netflix in 2011." Harvard Business School Case 615-007, August 2014.
  • TeachingInterests

Interpretability and Explainability in Machine Learning

By: Himabindu Lakkaraju

As machine learning models are increasingly being employed to aid decision makers in high-stakes settings such as healthcare and criminal justice, it is important to ensure that the decision makers correctly understand and consequent trust the functionality of these... View Details

  • 27 Sep 2006
  • Working Paper Summaries

How Does Foreign Direct Investment Promote Economic Growth? Exploring the Effects of Financial Markets on Linkages

Keywords: by Laura Alfaro, Areendam Chanda, Sebnem Kalemli-Ozcan & Selin Sayek
  • TeachingInterests

Behavioral Economics and Applications in Markets (Econ 970, Spring 2013 and 2014)

Second-year undergraduate course introducing students to academic research in the field of behavioral economics. The course covers key models of time-inconsistent preferences, overconfidence, social preferences, and projection bias. The students are introduced to... View Details
  • 26 Feb 2010
  • News

Admit it: You're in denial

  • August 1995 (Revised January 2024)
  • Supplement

Health Stop (B): Starting Up

By: Regina E. Herzlinger
Describes the long waiting time experienced by customers in Health Stops and asks students to specify the changes in its business model which could help solve the problem. View Details
Keywords: Business Model; Customer Focus and Relationships; Customer Satisfaction; Health Industry; Retail Industry
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Herzlinger, Regina E. "Health Stop (B): Starting Up." Harvard Business School Supplement 196-051, August 1995. (Revised January 2024.)
  • March 1992 (Revised June 1992)
  • Background Note

Strategic Industry Model: Emergent Technologies

By: Robert J. Dolan
Describes computer model and output from conjoint analysis and perceptual mapping for product line planning. View Details
Keywords: Mathematical Methods; Product Marketing
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Dolan, Robert J. "Strategic Industry Model: Emergent Technologies." Harvard Business School Background Note 592-086, March 1992. (Revised June 1992.)
  • July 2002 (Revised August 2014)
  • Case

WellSpace Treatment Centers for Complementary and Alternative Medicine (A)

By: Regina E. Herzlinger, Jun HuangPu and Bing Lin
How should WellSpace, a venture capital-backed purveyor of alternative health services, expand? Although it was nearing breakeven in its first location, the right business model remained unclear. View Details
Keywords: Business Model; Entrepreneurship; Venture Capital; Health Care and Treatment; Innovation and Invention; Service Delivery; Health Industry
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Herzlinger, Regina E., Jun HuangPu, and Bing Lin. "WellSpace Treatment Centers for Complementary and Alternative Medicine (A)." Harvard Business School Case 303-017, July 2002. (Revised August 2014.)
  • June 2001 (Revised July 2001)
  • Case

SKOLAR: Launching a University Technology Spinoff Company

SKOLAR is the first company formally spun out of Stanford University. The company is searching for the right business model to commercialize its Internet-based medical information offering. View Details
Keywords: Business Model; Commercialization; Higher Education; Information Technology; Business Startups; Information Technology Industry; Education Industry; California
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Chesbrough, Henry W., Charles A. Holloway, and Nicole Tempest. "SKOLAR: Launching a University Technology Spinoff Company." Harvard Business School Case 601-162, June 2001. (Revised July 2001.)
  • Research Summary

Overview

By: Himabindu Lakkaraju
I develop machine learning tools and techniques which enable human decision makers to make better decisions. More specifically, my research addresses the following fundamental questions pertaining to human and algorithmic decision-making:

1. How to build... View Details
Keywords: Artificial Intelligence; Machine Learning; Decision Analysis; Decision Support
  • June 2013
  • Supplement

Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement

By: Francisco de Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
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Martinez-Jerez, Francisco de Asis. "Multiasistencia: Redefining the Relationship with its Service Professionals. Spreadsheet Supplement." Harvard Business School Spreadsheet Supplement 113-708, June 2013.
  • September 2019
  • Article

Trading Networks with Frictions

By: Tamás Fleiner, Ravi Jagadeesan, Zsuzsanna Jankó and Alexander Teytelboym
We show how frictions and continuous transfers jointly affect equilibria in a model of matching in trading networks. Our model incorporates distortionary frictions such as transaction taxes and commissions. When contracts are fully substitutable for firms, competitive... View Details
Keywords: Trading Networks; Frictions; Competitive Equilibrium; Matching With Contracts; Stability; Trail Stability
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Fleiner, Tamás, Ravi Jagadeesan, Zsuzsanna Jankó, and Alexander Teytelboym. "Trading Networks with Frictions." Econometrica 87, no. 5 (September 2019): 1633–1661.
  • Research Summary

Measuring and Managing Risk in the Supply Chain

Understanding risk factors associated with supply chain decisions and how to appropriately model and quantify those factors. View Details
  • Profile

Henry McCance

Twelve years ago, when Henry McCance (MBA 1966) and his wife initially faced her diagnosis of Alzheimer’s disease, the couple consulted some of the world’s top physicians specializing in its treatment. McCance was shocked by their advice. “They said, ‘Try three Advil a... View Details
Keywords: Venture Capital / Private Equity; Financial Services; Health Care

    Is China a Communist Country?

    In this interview, Prof. Rithmire explains the Chinese model and what it means for the world. View Details
    • June 2009
    • Case

    Midland Energy Resources, Inc.: Cost of Capital

    By: Timothy A. Luehrman and Joel L. Heilprin
    The senior vice president of project finance for a global oil and gas company must determine the weighted average cost of capital for the company as a whole and each of its divisions as part of the annual capital budgeting process. The case uses comparable companies to... View Details
    Keywords: Risk Assessment; Risk and Uncertainty; Risk Management; Cost of Capital; Cash Flow; Capital Structure; Valuation; Capital Budgeting; Energy Industry
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    Luehrman, Timothy A., and Joel L. Heilprin. "Midland Energy Resources, Inc.: Cost of Capital." Harvard Business School Brief Case 094-129, June 2009.
    • 19 May 2023
    • News

    Innovating, Funding, and Scaling Climate Solutions at Harvard Business School: Day Three of Harvard Climate Action Week

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