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  • June 2020 (Revised January 2024)
  • Case

TraceTogether

By: Mitchell B. Weiss and Sarah Mehta
By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s... View Details
Keywords: COVID-19; Contact Tracing; Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Health Industry; Health Industry; Singapore
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Weiss, Mitchell B., and Sarah Mehta. "TraceTogether." Harvard Business School Case 820-111, June 2020. (Revised January 2024.)
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

venture-funded startups in the networking/data communications industry sectors reveals that those startups that participate in an open standards community, such as the Internet Engineering Task Force (IETF), have a greater likelihood of... View Details
  • Web

2019 Symposium - Race, Gender & Equity

Work Symposium. Mobilizing Privileged Allies to Address Inequalities Maureen Scully, Umass Boston Maureen Scully, Associate Professor of Management at The University of Massachusetts Boston, presents “Mobilizing Privileged Allies to... View Details
  • 06 Mar 2012
  • First Look

First Look: March 6

influential, and industry less influential, than we commonly assume. How Early Adoption Has Increased Wealth—Until Now Authors:Diego Comin and Bart Hobijn Publication:Harvard Business Review 90, no. 3 (March 2012) Abstract Societies that... View Details
Keywords: Sean Silverthorne
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

hierarchy in interfirm transaction networks in two industry sectors in Japan: automotive and electronics. Our empirical results show that the electronics sector exhibits a much lower degree of hierarchy than the automotive sector due to... View Details
Keywords: Sean Silverthorne
  • July 2020
  • Technical Note

Digital Natives Growing Without a Sales Force

By: Das Narayandas, Michael Norris and Amram Migdal
This brief case describes the rise of so-called digital natives (also called born-in-digital) in the 2000s and 2010s that successfully grew without a sales force. The case highlights the emergence of business-to-business Internet and cloud-based companies and their... View Details
Keywords: Government Administration; Crisis Management; Health; Health Pandemics; Innovation and Invention; Innovation Leadership; Innovation Strategy; Technological Innovation; Social Issues; Information Technology; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Information Technology Industry; Australia; North and Central America; United States; Illinois; Chicago; California; San Francisco
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Narayandas, Das, Michael Norris, and Amram Migdal. "Digital Natives Growing Without a Sales Force." Harvard Business School Technical Note 521-019, July 2020.
  • 04 Nov 2020
  • News

The Long View: Persevering Through Past Crises

2020 is this is the time to be creative. What's needed right now? There are things that are standing out that the world or that the economy needs because of this crisis. And there's opportunities to build businesses to address those needs. Or go work in the View Details
  • 16 Dec 2014
  • First Look

First Look: December 16

risks and making bold investments based on anticipated industry trends and client demand. Now, despite slowing demand for CRO services, PAREXEL is betting that a global footprint and technology capabilities will become its key future... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

Model outlines the author’s unique leadership principles, what he calls “Personal” and “Professional” Leadership. To illustrate what works and what doesn’t, the author takes readers inside the highly volatile beverage industry and shares... View Details
  • 01 Mar 2004
  • News

New Horizons for Iraq

Baghdad offices that killed 22 of our staff and injured over 100 more. I don’t think the world can afford to stand back and say to the coalition forces, “You created the mess, so you fix it.” I think the international community has enough of a conscience to View Details
Keywords: Garry Emmons; James E. Aisner; Julia Hanna; National Security and International Affairs; Government
  • 01 Dec 2016
  • News

Alumni Books of 2016

Leading Strategic Change in an Era of Healthcare Transformation edited by Jim Austin, Judith Bentkover, and Laurence Chait (MBA 1965) (Springer) This book focuses on how to lead transformative and strategic change in the healthcare View Details
  • 18 Aug 2021
  • News

Alumni on the Black Lives Matter Movement

get involved in their communities. “Long-term profitability is driven by bringing long-term value to many, many people,” he said. JULY 20 Amira Polack (MBA 2018), founder and CEO of fitness app Struct Club, recently organized a... View Details
  • February 2018
  • Case

Amazon, Google, and Apple: Smart Speakers and the Battle for the Connected Home

By: Rajiv Lal and Scott Johnson
Amazon, Google, and Apple all offer their own smart speaker. The devices represent each firm's entry point into the connected home market. All three companies come into the space with their own strengths and weaknesses. Who will win? View Details
Keywords: Apple; Apple Inc.; Google; Amazon; Amazon.com; Google Home; Homepod; Echo; Smart Home; Connected Home; Voice; Artificial Intelligence; Machine Learning; Internet Of Things; Smart Speaker; Connected Speaker; Intelligent Assistants; Virtual Assistants; Voice Assistants; Alexa; Google Assistant; Siri; Technological Innovation; Disruptive Innovation; Competitive Strategy; Business Strategy; Adoption; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Technology Adoption; Digital Platforms; Household; AI and Machine Learning; Electronics Industry; Electronics Industry; United States
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Lal, Rajiv, and Scott Johnson. "Amazon, Google, and Apple: Smart Speakers and the Battle for the Connected Home." Harvard Business School Case 518-035, February 2018.
  • October 2018
  • Case

American Family Insurance and the Artificial Intelligence Opportunity

By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Insurance Industry; Wisconsin
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Lal, Rajiv, and Scott Johnson. "American Family Insurance and the Artificial Intelligence Opportunity." Harvard Business School Case 519-028, October 2018.
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

founder of Celtel, which when sold had over 24 million mobile phone subscribers across Africa, and Ela Bhatt, Indian activist and founder of the Self-Employed Women's Association of India. The interviews, many on video, are intended to... View Details
Keywords: by Sean Silverthorne
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

  Working PapersProduct Development and Learning in Project Teams: The Challenges Are the Benefits Authors:Amy C. Edmondson and Ingrid M. Nembhard Abstract The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary nature of the work... View Details
Keywords: Martha Lagace
  • December 2018
  • Case

Choosy

By: Jeffrey J. Bussgang and Julia Kelley
Founded in 2017, Choosy is a data-driven fashion startup that uses algorithms to identify styles trending on social media. After manufacturing similar items using a China-based supply chain, Choosy sells them to consumers through its website and social media pages.... View Details
Keywords: Artificial Intelligence; Algorithms; Machine Learning; Neural Networks; Instagram; Influencer; Fast Fashion; Design; Customer Satisfaction; Customer Focus and Relationships; Decision Making; Cost vs Benefits; Innovation and Invention; Brands and Branding; Product Positioning; Demand and Consumers; Supply Chain; Production; Logistics; Business Model; Expansion; Internet and the Web; Mobile and Wireless Technology; Digital Platforms; Social Media; Technology Industry; Technology Industry; North and Central America; United States; New York (state, US); New York (city, NY)
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Bussgang, Jeffrey J., and Julia Kelley. "Choosy." Harvard Business School Case 819-054, December 2018.
  • 01 Jun 2007
  • News

Mission Possible

opportunity to create and spread innovative solutions to some of society’s most pressing problems. In doing so, they joined a groundswell of interest in social entrepreneurship. Just as entrepreneurs spot missed opportunities in business and View Details
Keywords: Roger Thompson; Margie Kelley; Business Schools & Computer & Management Training; Educational Services; Social Assistance; Health, Social Assistance
  • 01 Mar 2014
  • News

The Solution to the Global Food Crisis Just Might Come from Nigeria

industries for decades. And even though Mustapha and his sons had earned a reputation as hard workers, there was only so much they could produce within a system that left farmers either chronically undersupplied or dealing with bags of... View Details
Keywords: Francis Storrs; John H. Davis; Michael Halse; Crop Production; Agriculture; Administration of Economic Programs; Government; Food Manufacturing; Manufacturing
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

and mobilizing employees to embrace them, and practicing dual-minded leadership. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55837 March–April 2019 Harvard Business Review Operational Transparency: Make Your... View Details
Keywords: Dina Gerdeman
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