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  • March 2010 (Revised October 2011)
  • Background Note

Social Media

By: Sunil Gupta, Kristen Amalie Bozzone Armstrong and Zachary Scott Clayton
This note describes the rapidly changing environment of social media and how managers can leverage it. View Details
Keywords: Framework; Knowledge Use and Leverage; Situation or Environment; Social and Collaborative Networks
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Gupta, Sunil, Kristen Amalie Bozzone Armstrong, and Zachary Scott Clayton. "Social Media." Harvard Business School Background Note 510-095, March 2010. (Revised October 2011.)
  • July 2012
  • Article

iPhones for Friends, Refrigerators for Family: How Products Prime Social Networks

By: Lalin Anik and Michael I. Norton
We show that priming consumers with products associated with specific social networks increases the salience of those networks, influencing both word-of-mouth intentions and consumption. Consumers were exposed to friend- or family-related products (e.g., game consoles... View Details
Keywords: Family and Family Relationships; Product; Customers; Familiarity; Social and Collaborative Networks
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Anik, Lalin, and Michael I. Norton. "iPhones for Friends, Refrigerators for Family: How Products Prime Social Networks." Social Influence 7, no. 3 (July 2012): 154–171.
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

collaboration rather than command and control as their basis for interaction.. “Over the long term, organizations filled with empowered employees who collaborate to serve customers will consistently... View Details
Keywords: by Bill George
  • 2019
  • Working Paper

Immigrant Networking and Collaboration: Survey Evidence from CIC

By: Sari Pekkala Kerr and William R. Kerr
Networking and the giving and receiving of advice outside of one’s own firm are important features of entrepreneurship and innovation. We study how immigrants and natives utilize the potential networking opportunities provided by CIC, formerly known as the Cambridge... View Details
Keywords: Immigrants; Networking; Advice; Entrepreneurs; Inventors; Start-up Employees; Venturing; Co-working; Agglomeration; Immigration; Entrepreneurship; Networks; Innovation and Invention; Social and Collaborative Networks
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Kerr, Sari Pekkala, and William R. Kerr. "Immigrant Networking and Collaboration: Survey Evidence from CIC." Harvard Business School Working Paper, No. 19-078, January 2019.
  • 2019
  • Working Paper

The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

By: Achal Bassamboo, Ruomeng Cui and Antonio Moreno
Prediction is an important activity in various business processes, but it becomes difficult when historical information is not available, such as forecasting demand of a new product. One approach that can be applied in such situations is to crowdsource opinions from... View Details
Keywords: Wisdom Of Crowds; Demand Forecasting; Price Forecasting; Forecasting and Prediction; Social and Collaborative Networks; Size; Performance
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Bassamboo, Achal, Ruomeng Cui, and Antonio Moreno. "The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets." Working Paper, 2019.
  • March 1995 (Revised August 1995)
  • Supplement

Datavision (C)

By: Michael Beer and Gregory C. Rogers
Describes the events to follow Datavision (A) and (B). Covers the aftermath of two previous team-building meetings and leaves off with the protagonist struggling with how to proceed. View Details
Keywords: Employees; Problems and Challenges; Groups and Teams; Social and Collaborative Networks; Computer Industry
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Beer, Michael, and Gregory C. Rogers. "Datavision (C)." Harvard Business School Supplement 495-048, March 1995. (Revised August 1995.)
  • February 2012 (Revised June 2012)
  • Case

Rospil.info

By: Paul Healy, Karthik Ramanna and Matthew Shaffer
What should business leaders do about corruption? In December 2011, four HBS alumni met to debate how to engage the unprecedented protests against Vladimir Putin's corrupt government, which had erupted in Russia in response to alleged fraud in the recent parliamentary... View Details
Keywords: Leadership; Crime and Corruption; Government and Politics; Social and Collaborative Networks; Blogs; Information Industry; Russia
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Healy, Paul, Karthik Ramanna, and Matthew Shaffer. "Rospil.info." Harvard Business School Case 112-033, February 2012. (Revised June 2012.)
  • 21 May 2009
  • Working Paper Summaries

Do Friends Influence Purchases in a Social Network?

Keywords: by Raghuram Iyengar, Sangman Han & Sunil Gupta; Technology
  • 2024
  • Working Paper

Sharing Models to Interpret Data

By: Joshua Schwartzstein and Adi Sunderam
To understand new data, we share models or interpretations with others. This paper studies such exchanges of models in a community. The key assumption is that people adopt the interpretation in their community that best explains the data, given their prior beliefs. An... View Details
Keywords: Social Learning Theory; Theory; Social Issues; Cognition and Thinking; Social and Collaborative Networks; Attitudes
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Schwartzstein, Joshua, and Adi Sunderam. "Sharing Models to Interpret Data." Harvard Business School Working Paper, No. 25-011, August 2024. (Revised August 2024.)
  • 12 Jan 2009
  • Research & Ideas

The Value of a ‘Portable’ Career

guidelines do you think managers should bear in mind? How can they increase the likelihood that star performers will replicate past success in a new environment? A: Our research shows that stars whose jobs require them to cooperate and View Details
Keywords: by Martha Lagace; Sports
  • Fall 2013
  • Article

Using Open Innovation to Identify the Best Ideas

By: Andrew King and Karim R. Lakhani
Which parts of your innovation processes should you open up to the wider world? To reap the benefits of open innovation, executives must understand what to open, how to open it, and how to manage the resulting problems. According to authors Andrew King of Dartmouth... View Details
Keywords: Collaborative Innovation and Invention
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King, Andrew, and Karim R. Lakhani. "Using Open Innovation to Identify the Best Ideas." MIT Sloan Management Review 55, no. 1 (Fall 2013): 41–48.
  • 21 Jul 2019
  • Working Paper Summaries

Why Do User Communities Matter for Strategy?

Keywords: by Sonali K. Shah and Frank Nagle
  • February 2023
  • Teaching Note

Colette Phillips and GetKonnected: Creating Inclusive Ecosystems

By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
Teaching Note for HBS Case No. 323-035. View Details
Keywords: Diversity; Ecosystem; Inclusion; People Of Color; Network; Racial Bias; Gender Bias; Entrepreneur; Entrepreneurial Ecosystems; Change; Change Barriers; Change Leadership; Community; Innovation; Pandemic; Impact; Systemic Racism; Minority-owned Businesses; Social and Collaborative Networks; Equity; Race; Small Business; Prejudice and Bias; Boston
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Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Colette Phillips and GetKonnected: Creating Inclusive Ecosystems." Harvard Business School Teaching Note 323-074, February 2023.
  • 2022
  • Working Paper

Talent Flows and the Geography of Knowledge Production: Causal Evidence from Multinational Firms

By: Dany Bahar, Prithwiraj Choudhury, Sara Signorelli and James M. Sappenfield
Leveraging a unique dataset merging patent data with all work-related migration reforms that took place in 15 countries over 26 years, we show that reforms discouraging inventor mobility decrease the patenting of MNE subsidiaries within a country, while reforms... View Details
Keywords: Migration; Technology; Policy Evaluation; Patents; Information Technology; Immigration; Policy; Collaborative Innovation and Invention; Globalization
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Bahar, Dany, Prithwiraj Choudhury, Sara Signorelli, and James M. Sappenfield. "Talent Flows and the Geography of Knowledge Production: Causal Evidence from Multinational Firms." Harvard Business School Working Paper, No. 22-047, January 2022. (Revised December 2022.)
  • August 2017
  • Case

Hacking Heroin

By: Mitchell Weiss and Sarah Mehta
"Hacking Heroin" was the first hackathon that Annie Rittgers, founder of Cincinnati-based 17a, had organized or even attended. "There will continue to be a lot of preventable overdose deaths and wasted potential if the opioid crisis continues unabated," she said.... View Details
Keywords: Public Entrepreneurship; Hackathon; Heroin; Opioids; Crowdsourcing; Public Sector; Entrepreneurship; Innovation and Invention; Collaborative Innovation and Invention; Health Pandemics; Public Administration Industry; Health Industry; Ohio; Cincinnati
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Weiss, Mitchell, and Sarah Mehta. "Hacking Heroin." Harvard Business School Case 818-010, August 2017.
  • August 2016
  • Teaching Note

Reworking Office Space: Industry City, Brooklyn

By: Arthur I Segel and Alexander W. Schultz
Jamestown is contemplating how to best lease a portion of their new development along the Brooklyn waterfront: Industry City. The 6-million-square-foot, mixed-use development is meant to accommodate Brooklyn’s growing innovation, creative, and “maker” communities.... View Details
Keywords: Real Estate; Development; Shared Office Space; Coworking; Business Model; Collaborative Innovation and Invention; Business Offices; Leasing; Real Estate Industry
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Segel, Arthur I., and Alexander W. Schultz. "Reworking Office Space: Industry City, Brooklyn." Harvard Business School Teaching Note 217-010, August 2016.
  • 2015
  • Working Paper

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

By: Michael Luca and Georgios Zervas
Consumer reviews are now part of everyday decision-making. Yet, the credibility of these reviews is fundamentally undermined when businesses commit review fraud, creating fake reviews for themselves or their competitors. We investigate the economic incentives to commit... View Details
Keywords: Information; Competition; Internet and the Web; Ethics; Reputation; Social and Collaborative Networks; Retail Industry; Food and Beverage Industry
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Luca, Michael, and Georgios Zervas. "Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud." Working Paper. (May 2015. Revise and resubmit, Management Science.)
  • March 2011
  • Teaching Note

InnoCentive.com (A) (TN)

By: Karim R. Lakhani
Teaching Note for 608170. View Details
Keywords: Research and Development; Collaborative Innovation and Invention; System; Open Source Distribution; Competition; Web Services Industry
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Lakhani, Karim R. "InnoCentive.com (A) (TN)." Harvard Business School Teaching Note 611-072, March 2011.
  • October 2006 (Revised May 2007)
  • Case

Habitat for Humanity-Egypt

By: Jane Wei-Skillern and Kerry Herman
Habitat for Humanity--Egypt (HFHE), has grown in just seven years to become one of the most successful Habitat programs worldwide. The organization is at a crossroads as it attempts to reach the ambitious goal of serving 10% of the 20 million Egyptians living in... View Details
Keywords: Mission and Purpose; Construction; Social Issues; Social and Collaborative Networks; Non-Governmental Organizations; Construction Industry; Egypt
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Wei-Skillern, Jane, and Kerry Herman. "Habitat for Humanity-Egypt." Harvard Business School Case 307-001, October 2006. (Revised May 2007.)
  • September–October 2013
  • Article

Discretion Within Constraint: Homophily and Structure in a Formal Organization

By: Adam M. Kleinbaum, Toby E. Stuart and Michael Tushman
Homophily in social relations results from both individual preferences and selective opportunities for interaction, but how these two mechanisms interact in large, contemporary organizations is not well understood. We argue that organizational structures and geography... View Details
Keywords: Familiarity; Interpersonal Communication; Information Technology; Organizational Structure; Social and Collaborative Networks; Gender; Information Technology Industry
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Kleinbaum, Adam M., Toby E. Stuart, and Michael Tushman. "Discretion Within Constraint: Homophily and Structure in a Formal Organization." Organization Science 24, no. 5 (September–October 2013): 1316–1336.
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