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  • All HBS Web  (4,930)
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  • 19 Jul 2019
  • Blog Post

Making a Broader Impact with Multiple Disciplines

humanly-impossible procedures with precision, accuracy, and consistency. I work on commercializing science and building businesses around these technology paradigms to democratize high-quality surgical care to billions around the world.... View Details

    Balancing Risk and Reward: An Automated Phased Release Strategy

    Phased releases are a common strategy in the technology industry for gradually releasing new products or updates through a sequence of A/B tests in which the number of treated units gradually grows until full deployment or deprecation. Performing phased releases... View Details
    • April 1996 (Revised May 1997)
    • Case

    Netscape's Initial Public Offering

    By: W. Carl Kester and Kendall Backstrand
    In August 1995, Netscape's board of directors was confronted with a decision about what price to offer the company's shares in its initial public offering (IPO). Preliminary demand for shares was high, but the company had not generated any positive earnings at the time... View Details
    Keywords: Initial Public Offering; Information Technology; Problems and Challenges; Valuation; Governing and Advisory Boards; Information Technology Industry
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    Kester, W. Carl, and Kendall Backstrand. "Netscape's Initial Public Offering." Harvard Business School Case 296-088, April 1996. (Revised May 1997.)
    • 26 Feb 2001
    • Research & Ideas

    David, Goliath, and Disruption

    As elegantly described by HBS professor Clayton M. Christensen in his 1997 bestseller, The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, so-called disruptive technologies are upstart... View Details
    Keywords: by Martha Lagace
    • Research Summary

    Investigating the Economic Role of Mergers (with Erik Stafford)

    What is the economic role of mergers? We investigate this issue by performing a comparative study of mergers and other forms of corporate investment, at the industry and firm levels. In our framework, merger activity is motivated by both firm- and industry-level... View Details
    • 2017
    • Article

    True Happiness: The Role of Morality in the Concept of Happiness

    By: Jonathan Phillips, Julian De Freitas, Christian Mott, June Gruber and Joshua Knobe
    Recent scientific research has settled on a purely descriptive definition of happiness that is focused solely on agents' psychological states (high positive affect, low negative affect, high life satisfaction). In contrast to this understanding, recent research has... View Details
    Keywords: Moral Cognition; Happiness; Moral Sensibility; Emotions; Well-being
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    Phillips, Jonathan, Julian De Freitas, Christian Mott, June Gruber, and Joshua Knobe. "True Happiness: The Role of Morality in the Concept of Happiness." Journal of Experimental Psychology: General 146, no. 2 (2017): 165–181.
    • September 2019 (Revised August 2020)
    • Case

    Engineering an Inclusive Bioeconomy

    By: Tarun Khanna, Raffaella Sadun and Susie L. Ma
    In 2019, entrepreneur Juan Carlos Castilla-Rubio was developing a project he hoped could generate and share wealth from the natural resources of the Amazon without destroying those resources. His idea, called Earth Bank of Codes (EBC), would create a library of the... View Details
    Keywords: Decision Making; Development Economics; Entrepreneurship; Innovation and Invention; Intellectual Property; Emerging Markets; Market Design; Marketplace Matching; Science; Genetics; Natural Environment; Environmental Sustainability; Climate Change; Social Enterprise; Strategy; Strategic Planning; Information Technology; Ownership; Social Psychology; Trust; Society; Biotechnology Industry; South America; Amazon Basin
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    Khanna, Tarun, Raffaella Sadun, and Susie L. Ma. "Engineering an Inclusive Bioeconomy." Harvard Business School Case 720-356, September 2019. (Revised August 2020.)
    • June 2005 (Revised May 2006)
    • Case

    Covisint (A): The Evolution of a B2B Marketplace

    By: Lynda M. Applegate and Elizabeth Collins
    Ford Motor Co., General Motors, and DaimlerChrysler--the three original equipment manufacturers (OEMs) that dominated the automotive industry throughout the 20th century--launched Covisint in February 2000 as an industry supply chain exchange that would drive out cost... View Details
    Keywords: Business Model; Supply Chain Management; Business Startups; Management Teams; Manufacturing Industry; Auto Industry; United States
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    Applegate, Lynda M., and Elizabeth Collins. "Covisint (A): The Evolution of a B2B Marketplace." Harvard Business School Case 805-110, June 2005. (Revised May 2006.)
    • 15 Apr 2022
    • Blog Post

    How I Spent My HBS 2+2 Deferral: Kelly Ogiesoba

    and staff in the Michigan College of Engineering program. Also, I attended an HBS 2+2 presentation on campus and thought it was a good fit after listening to the HBS representatives speak. It sounded like a low-risk argument with a very View Details
    • June 1990 (Revised August 1990)
    • Case

    Sun Microsystems, Inc.--1987 (A)

    By: Carliss Y. Baldwin
    An integrated sequence of three cases on the financing of a technical workstation manufacturer. This case focuses on Sun's competitive strategy which requires an inordinately high rate of growth (over 20% per quarter) and commensurate amounts of working capital.... View Details
    Keywords: Cash Flow; Competitive Strategy; Financing and Loans; Capital; Financial Strategy; Public Equity; Corporate Finance; Information Technology Industry
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    Baldwin, Carliss Y. "Sun Microsystems, Inc.--1987 (A)." Harvard Business School Case 290-051, June 1990. (Revised August 1990.)
    • Web

    Academic Units - Faculty & Research

    Academic Units Accounting and Management Business, Government and the International Economy Entrepreneurial Management Finance General Management Marketing Negotiation, Organizations & Markets Organizational Behavior Strategy View Details
    • 21 Aug 2023
    • Book

    You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance

    of staying the course, this generation is increasingly looking to seize happiness wherever they can, because nothing is guaranteed. “Millennials are saying: Hold up. The rug keeps getting pulled out from under us. We think we’re finally... View Details
    Keywords: by Kara Baskin
    • Web

    Live from Klarman Hall - Alumni

    multilingual, and generative capabilities that enable companies to build applications that can understand, think, and act on information the way that humans do. This paradigm shift in AI technology is... View Details
    • 24 Jan 2024
    • Op-Ed

    Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago

    of retirement to replace Condit. Stonecipher, a General Electric (GE) alum, immediately set out to change Boeing’s culture, proclaiming, “When people say I changed the culture of Boeing, that was the intent, so that it is run like a... View Details
    Keywords: by Bill George; Air Transportation; Transportation; Aerospace
    • 31 Mar 2014
    • Research & Ideas

    Encouraging Niche Content in an Ad-Driven World

    be displayed. Making Niche Profitable Zhu's interest in how different revenue models affect content, consumers, and companies generates a number of interesting "what ifs." For example, what if a company, as a means of... View Details
    Keywords: by Julia Hanna; Information; Publishing; Journalism & News
    • 22 Feb 2024
    • Research & Ideas

    How to Make AI 'Forget' All the Private Data It Shouldn't Have

    There’s a virtual elephant in AI’s room: It’s nearly impossible to make the technology forget. And there are an increasing number of scenarios where consumers and programmers may not only want to remove data from a machine learning... View Details
    Keywords: by Rachel Layne; Technology; Technology
    • June 2024
    • Case

    Growing Foodology into Latin America's Largest Platform for Virtual Restaurants

    By: Jorge Tamayo, Rembrand Koning and Jenyfeer Martinez Buitrago
    This case delves into the expansion strategy of Foodology, a cloud kitchen startup based in Bogotá that operated across four Latin American countries (Colombia, Brazil, Mexico, and Peru). Co-founders Daniela Izquierdo and Juan Guillermo Azuero (both HBS, 2019) grappled... View Details
    Keywords: Entrepreneurship; Food; Digital Platforms; Product Launch; Growth and Development Strategy; Business Strategy; Business Model; Business Startups; Profit; Marketing Strategy; Expansion; Diversification; Food and Beverage Industry; Latin America; South America; Colombia; Brazil; Mexico; Peru
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    Tamayo, Jorge, Rembrand Koning, and Jenyfeer Martinez Buitrago. "Growing Foodology into Latin America's Largest Platform for Virtual Restaurants." Harvard Business School Case 724-393, June 2024.
    • October 2009 (Revised June 2011)
    • Case

    Zappos.com 2009: Clothing, Customer Service, and Company Culture

    By: Frances X. Frei, Robin J. Ely and Laura Winig
    On July 17, 2009, Zappos.com, a privately held online retailer of shoes, clothing, and other soft line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its board of directors' approval to offer to merge the two companies.... View Details
    Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Decision Choices and Conditions; Governing and Advisory Boards; Service Delivery; Organizational Culture; Internet and the Web; Valuation; Apparel and Accessories Industry; Retail Industry
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    Frei, Frances X., Robin J. Ely, and Laura Winig. "Zappos.com 2009: Clothing, Customer Service, and Company Culture." Harvard Business School Case 610-015, October 2009. (Revised June 2011.)
    • December 2011
    • Article

    Platform Envelopment

    By: Thomas R. Eisenmann, Geoffrey Parker and Marshall Van Alstyne
    Due to network effects and switching costs in platform markets, entrants generally must offer revolutionary functionality. We explore a second entry path that does not rely upon Schumpeterian innovation: platform envelopment. Through envelopment, a provider in one... View Details
    Keywords: Digital Platforms; Business and Stakeholder Relations; Economic Systems; Development Economics; Business or Company Management; Business Strategy; Network Effects; Information Technology Industry; Information Technology Industry
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    Eisenmann, Thomas R., Geoffrey Parker, and Marshall Van Alstyne. "Platform Envelopment." Strategic Management Journal 32, no. 12 (December 2011): 1270–1285.
    • 11 Jan 2000
    • Research & Ideas

    Calling All Managers: How to Build a Better Call Center

    call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information View Details
    Keywords: by Martha Lagace; Service; Financial Services
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