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  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
  • February 2024 (Revised January 2025)
  • Case

AGENTS.inc: Pathways to Growth at an AI Startup

By: Frank Nagle, Manuel Hoffmann, Karoline Ströhlein and Susan Pinckney
The case describes the history of AGENTS.inc. Despite being a small startup, with only four employees, that had never had a funding round, the company boasted an impressive client portfolio including multiple Fortune 500 companies. While AGENTS.inc had been an early... View Details
Keywords: Business Growth and Maturation; Business Model; Business Startups; Small Business; Transformation; Customer Focus and Relationships; Decisions; Entrepreneurship; Venture Capital; Financial Strategy; AI and Machine Learning; Digital Platforms; Technological Innovation; Copyright; Management; Growth and Development; Market Timing; Ownership; Risk and Uncertainty; Competition; Open Source Distribution; Entrepreneurial Finance; Computer Industry; Europe; Germany
Citation
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Nagle, Frank, Manuel Hoffmann, Karoline Ströhlein, and Susan Pinckney. "AGENTS.inc: Pathways to Growth at an AI Startup." Harvard Business School Case 724-444, February 2024. (Revised January 2025.)
  • Web

2024 Reunion Presentations - Alumni

to the two largest markets, the US and China. Family, Finance and Philanthropy Anne McClintock, Senior Director of Development, Planned Giving at HBS; Alasdair H. Halliday, Director, University Planned Giving, Harvard University... View Details
  • 22 Feb 2022
  • News

Breaking News

strategy look like? The financing that we were able to assemble for this acquisition is interim financing, which gives us five years to figure that out. Part of the process we’re engaged in now with our partners is to say, What’s the... View Details
Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information
  • 01 Sep 2018
  • News

After the Fall

of Finance and Banking When searching out the causes of the 2008 financial crisis, Professor Robin Greenwood says one needs to look to the root of nearly every crisis: human behavior. With his focus on behavioral finance, Greenwood wears... View Details
Keywords: Jennifer Myers; illustration by Dan Bejar; Finance; Finance; Finance; Finance; Finance; Finance
  • 01 Aug 2019
  • News

Investing for Good

“Our mission at Social Finance is to mobilize capital—public capital, private capital—in service of society. The tool that we are most proud of is the social impact bond, which is essentially a public-private partnership that brings... View Details
Keywords: Finance
  • 24 Feb 2014
  • News

A Capital Idea for Small Business

enacting its provisions, partly due to concerns over perceived risks to unsophisticated investors. Moreover, not all of the provisions will be enacted at once. For now, Callaghan and McGee are focusing on building iCrowd's technological,... View Details
Keywords: Robert S. Benchley; crowd-funding; online communities; Finance; Finance; Finance
  • 01 Dec 2009
  • News

An Action Plan for Economic Recovery

and we made believe that the sponsors, the biggest money center banks, had zero risk of loss. They did not fully disclose what was happening, and they did not put up enough capital to cover potential risks. Now, the FASB Financial... View Details
Keywords: Roger Thompson; Finance
  • 01 Sep 2020
  • News

Road Work

the Salas brothers are working to help finance entrepreneurs very much like their mother. Founded in 2014 and with offices in Los Angeles and Mexico City, Camino got its start while Kenny and Sean were still students at HBS. In addition... View Details
Keywords: banking; LatinX; small businesses; COVID-19; Finance
  • 01 Jun 2008
  • News

Greed, Gullibility, and Optimism

causes and impact of the country’s mortgage meltdown. Serving since 1998 as director of Harvard University’s Joint Center for Housing Studies, Retsinas also teaches at the Graduate School of Design and the Kennedy School of Government. A veteran of several high-level... View Details
Keywords: Deborah Blagg; Finance; Finance; Finance
  • 01 Jun 2011
  • News

What’s after Fannie and Freddie?

Scharfstein: “Whenever you mix government guarantees with private, for-profit entities, those private entities put the government at risk.” Reforming the U.S. housing finance system remains perhaps the largest piece of unfinished business... View Details
Keywords: Roger Thompson; Finance; Finance
  • 01 Oct 2001
  • News

New Economy Notables: Peter C. Wendell

the last decade. First job I was the summer maintenance boy at our local swim club — mowing lawns, cleaning toilets. You probably couldn't start much lower. Inspirations The entrepreneurs who start the companies that we fund. They're the ones who View Details
Keywords: Young, Susan; Finance
  • 01 Jun 2009
  • News

Author Charley Ellis on Goldman Sachs

outrageous. Others would argue that these are exceedingly high-skilled talents working brutal hours in an extremely demanding and competitive environment, that the firm was risking its own capital and doing things that the world as a... View Details
Keywords: Finance
  • 01 Dec 2008
  • News

No Easy Fix for the Financial Crisis

apart, put in little subsets, and sold as a whole variety of different securities. And no one knew what they had. At that point government had stepped aside, had genuflected at the altar of the market as it relates to our housing View Details
Keywords: Roger Thompson;Martha Lagace; deregulation; moral hazard; the middle class; Finance
  • 01 Dec 2008
  • News

Seth Klarman

whack, when you can make a high return with very limited risk. My view is that you can target risk versus return. So you can say, I’ll take the very safe 6 percent, I’ll take the somewhat risky 12, or I’ll take the enormously risky 20,... View Details
Keywords: Roger Thompson; Finance
  • 01 Mar 2012
  • News

Social Investing Pioneers

renowned venture capital firm he cofounded in 1972. In 2007, he cofounded and became a nonexecutive director of Social Finance, a London-based nonprofit social investment advisory that is pioneering ways to apply market principles to solving social problems in the UK.... View Details
Keywords: Roger Thompson; Finance; Finance; Finance; Finance
  • 01 Mar 2007
  • News

Private Equity under Investigation

underwriting public corporate offerings. Nor is this unique to the United States. Britain’s Financial Services Authority has an-nounced that it is increasing its scrutiny of private-equity firms. Among the problems or risks attributed to... View Details
Keywords: Josh Lerner; syndication; antitrust enforcement; Finance; Finance
  • 23 Aug 2004
  • Research & Ideas

New Challenges for Long-Term Investors

individual's portfolio to his or her age (young investors should take more risk with stocks) and attitudes toward risk (conservative investors should hold more cash). Research done by Harvard Business School... View Details
Keywords: by Ann Cullen

    Peter B. Lewis

    a market segment that was considered uninsurable. By marketing to high risk drivers, Lewis was able to separate his company from others, and in so doing, he was able to charge higher premiums. Lewis invested heavily in technology to... View Details
    Keywords: Finance
    • 01 Jun 2011
    • News

    Alumni Books

    risk management on Wall Street and at other major financial centers. The book breaks down the events involved in the 2007–2008 financial collapse, reveals how botched policy responses made a bad situation worse, and focuses on lessons... View Details
    Keywords: Finance; Finance; Finance; Finance; Finance
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