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  • July 2010 (Revised September 2011)
  • Background Note

Hiring Successful Professionals: One Process--Multiple Goals

By: Heidi K. Gardner
The best hiring practices help professional firms attract successful employees, equip newcomers with critical support networks, increase the firm's diversity, and enhance its reputation. This Note delineates how leading firms manage these multiple objectives throughout... View Details
Keywords: Integration; Goals and Objectives; Selection and Staffing; Talent and Talent Management; Management Practices and Processes; Forecasting and Prediction; Employees; Diversity Characteristics; Service Industry
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Gardner, Heidi K. "Hiring Successful Professionals: One Process--Multiple Goals." Harvard Business School Background Note 411-028, July 2010. (Revised September 2011.)

    F. Warren McFarlan

    Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

    Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry
    • 11 Feb 2013
    • News

    Ten Questions: Cynthia Montgomery

    • March 2000 (Revised July 2001)
    • Case

    Microsoft: Competing on Talent (A)

    By: Christopher A. Bartlett and Meg Wozny
    Describes the evolution of Microsoft's human-resource philosophies, policies, and practices and how they used as a core of the company's competitive advantage. In particular, the focus is on how Microsoft tried to retain its ability to recruit, develop, motivate, and... View Details
    Keywords: Human Resources; Retention; Recruitment; Competitive Advantage; Motivation and Incentives; Business Startups; Talent and Talent Management
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    Bartlett, Christopher A., and Meg Wozny. "Microsoft: Competing on Talent (A)." Harvard Business School Case 300-001, March 2000. (Revised July 2001.)
    • 05 Dec 2023
    • Research & Ideas

    Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

    time to revisit outdated branding or stick with an established image? Executives aspire to project confidence in their decisions, lest they seem incompetent. “In teams, and organizations more broadly, self-selection often plays a critical... View Details
    Keywords: by Kara Baskin
    • May 2010 (Revised November 2010)
    • Case

    Investment Technology Group

    By: Clayton S. Rose and David Lane
    Investment Technology Group (ITG) CEO Robert Gasser wondered if the financial crisis had permanently affected the firm's business model. A leader in trade analytics and execution for institutional equity investors, ITG had grown since its establishment in 1987 in step... View Details
    Keywords: Customer Relationship Management; Financial Crisis; Investment; Resignation and Termination; Crisis Management; Product Positioning; Organizational Change and Adaptation; Financial Services Industry; Information Technology Industry; New York (city, NY)
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    Rose, Clayton S., and David Lane. "Investment Technology Group." Harvard Business School Case 310-064, May 2010. (Revised November 2010.)
    • May 14, 2024
    • Article

    One Way to Help Employees Build Emergency Savings

    By: Timothy Flacke and Peter Tufano
    Intentional cooperation between two organizations — BlackRock, a major asset management firm, and national non-profit, Commonwealth — created the conditions for the nation’s largest payroll processor, multiple U.S. employers, retirement record keepers, and others to... View Details
    Keywords: Saving; Personal Finance; Income; Nonprofit Organizations; Corporate Social Responsibility and Impact; Partners and Partnerships
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    Flacke, Timothy, and Peter Tufano. "One Way to Help Employees Build Emergency Savings." Harvard Business Review (website) (May 14, 2024).
    • 12 Aug 2015
    • News

    Google Building New Innovation Model with Alphabet Inc.

    • 03 Oct 2011
    • News

    Kodak's Patent Portfolio, Bankruptcy

    • 11 Apr 2014
    • News

    View From the Top

    • 16 Jan 2020
    • News

    Is Boston Title Town Or Cheater Town?

    • 04 Oct 2023
    • HBS Seminar

    Ithai Stern, INSEAD

    • December 2022 (Revised January 2025)
    • Case

    Akooda: Charging Toward Operational Intelligence

    By: Christopher Stanton and Mel Martin
    The Akooda case describes the challenges confronting founder and CEO Yuval Gonczarowski (MBA ‘17) in 2022 as he attempts to boost sales. Launched in November 2020, Akooda was an AI company that mined 20 different sources of digital data, from tools like Slack, Google... View Details
    Keywords: Data Mining; Productivity; Monitoring; Data Analysis; AI and Machine Learning; Knowledge Management; Operations; Problems and Challenges; Employee Relationship Management; Information Technology Industry; Technology Industry; Information Industry; Boston; Israel
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    Stanton, Christopher, and Mel Martin. "Akooda: Charging Toward Operational Intelligence." Harvard Business School Case 823-018, December 2022. (Revised January 2025.)
    • January 1994 (Revised March 1995)
    • Case

    De Passe Entertainment and Creative Partners

    By: Linda A. Hill
    After 24 years at Motown Industries, Hollywood executive Suzanne de Passe has decided to go out on her own to start two new businesses. The case describes de Passe's career from her beginning as Berry Gordy's assistant at Motown Records to her presidency of Gordy/de... View Details
    Keywords: Business Startups; Entrepreneurship; Partners and Partnerships; Business or Company Management; Entertainment; Personal Development and Career; Entertainment and Recreation Industry; Music Industry; California
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    Hill, Linda A. "De Passe Entertainment and Creative Partners." Harvard Business School Case 494-013, January 1994. (Revised March 1995.)
    • 20 Feb 2015
    • News

    Revive the Balanced Scorecard for Your 21st-Century Startup

    • 16 Feb 2018
    • News

    Spotted at LearnLaunch 2018: Speakers Address Career Pathways, Alternative Credentials, and Skills Vs. Degrees

    • August 2014
    • Article

    Incentives in a Stage-Gate Process

    By: Raul O. Chao, Kenneth C. Lichtendahl and Yael Grushka-Cockayne
    Many large organizations use a stage‐gate process to manage new product development projects. In a typical stage‐gate process project managers learn about potential ideas from research and exert effort in development while senior executives make intervening go/no‐go... View Details
    Keywords: Stage-Gate Process; Production; Operations; Product Development; Innovation and Invention
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    Chao, Raul O., Kenneth C. Lichtendahl, and Yael Grushka-Cockayne. "Incentives in a Stage-Gate Process." Production and Operations Management 23, no. 8 (August 2014): 1286–1298.
    • October 13, 2021
    • Editorial

    How Companies Can Improve Employee Engagement Right Now

    By: Daniel Stein, Nick Hobson, Jon M. Jachimowicz and Ashley Whillans
    A year and a half into the pandemic, employees’ mental “surge capacity” is likely diminished. Managers must take proactive steps to increase employee engagement, or risk losing their workforce. Engaged employees perform better, experience less burnout, and stay in... View Details
    Keywords: Employee Retention; Employee Engagement; Employee Relationship Management; Work-Life Balance
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    Stein, Daniel, Nick Hobson, Jon M. Jachimowicz, and Ashley Whillans. "How Companies Can Improve Employee Engagement Right Now." Harvard Business Review (website) (October 13, 2021).
    • 01 Jan 2003
    • News

    • 05 Jul 2010
    • News

    To do 'God's work', bankers need morals

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