Publications

Portrait Project

Marla Metz

reassured me it was going to be ok. I will tell those who feel troubled this: "It will get better. " "I believe adaptation begins with neither strength nor courage, but a willingness to completely surrender to what is. I... View Details

01 Sep 2013
News

HBS's Unique Economic Model

of the publishing industry, faces fierce competition and great uncertainty as it adapts to the digital world. At a time when the School must increase its investment in innovation, revenue from philanthropy (20 percent endowed funds... View Details

Keywords: Melnick, Richard; Colleges, Universities, and Professional Schools; Educational Services

June 1992 (Revised May 1996)
Case

Xerox Corp.: Leadership Through Quality (B)

Provides an evaluation of the "Leadership Through Quality" effort at Xerox. The assessment includes both negative and positive factors based on extensive interviews and surveys. Based on this assessment, a plan of action is determined and presented which was endorsed... View Details

Keywords: Organizational Change and Adaptation; Quality; Service Industry; Electronics Industry

Educators

Research Summary

Workforce Change

By: Sandra J. Sucher

This research encompasses layoffs, furloughs and restructuring, global practices that affect millions of employees and thousands of companies every year. In this work I aim to replace bad practice that damages trust with good (or at least better) practice through... View Details

Keywords: Layoffs; Leadership And Change Management; Global Innovation; Strategic Decision Making; Multinational Corporations; Organizational Change and Adaptation; United States; France; Germany; Hungary; Finland; United Kingdom; Netherlands; China; Japan; Brazil

1999
Chapter

Why the Battle Was Won, but the War Was Lost: An Organizational Change Perspective

By: R. M. Kanter

1992
Chapter

MNCs: Get Off the Reorganization Merry-go-round

By: C. A. Bartlett

November 1991
Case

Frost, Inc. (B)

Describes the changes made to Frost, Inc. to exploit CNC technology. The focus is on the impact in each functional area. View Details

Educators

January 1995 (Revised September 2011)
Supplement

Charlotte Beers at Ogilvy & Mather Worldwide (B)

Updates CEO Beers' progress two years after her initiation of a massive organizational change effort. Designed as an in-class handout. View Details

Keywords: Organizational Change and Adaptation; Advertising Industry; Public Relations Industry

January 1989 (Revised February 1993)
Supplement

Warner Cable (B)

Describes the view of corporate officers regarding the changes made by General Manager Bruce McKinnon. View Details

Keywords: Organizational Change and Adaptation; Telecommunications Industry; Media and Broadcasting Industry

April 1987 (Revised March 1989)
Case

Bob Galvin and Motorola, Inc. (A)

Describes the changing environment faced by Motorola in the 1980s and the recognition by its CEO, Bob Galvin, that "change is needed." Also describes a major challenge set forth by Galvin to the organization to do something to prepare for the future. The challenge is... View Details

Keywords: Organizational Change and Adaptation; Electronics Industry

Educators

1994
Chapter

The Organization Change Imperative: A Personal Journey

By: M. Beer

Web

Business and Climate Change Course | HBS Online

Understand the science, economic impact, and policy implications of climate change Identify and communicate the risks and opportunities posed by climate change across industries Leverage insights from real-world examples to inform future strategies for View Details

Winter 2014
Article

The Art of Strategic Renewal

By: Andy Binns, J. Bruce Harreld, Charles A. O'Reilly and Michael L. Tushman

In recent years, we have seen well-established companies such as Kodak, Blockbuster, Nokia, and BlackBerry pushed to the brink by smart competitors and changes in their industries. In each case, there were opportunities to act before a crisis engulfed the organization.... View Details

Find at Harvard

April 2008
Class Lecture

Can Complex Organizations Learn? (FSS)

By: Amy C. Edmondson

Find at Harvard

June 1996 (Revised April 1997)
Supplement

Andersen Consulting--EMEAI: Bill Barnard on Organizational Change

By: Michael Y. Yoshino and Ashish Nanda

Supplements Andersen Consulting - EMEA: Reorganization for Revitalization. View Details

Keywords: Organizational Change and Adaptation; Consulting Industry

17 Feb 2015
News

The First Five Years: Diogo Castro Freire (MBA 2012)

When did you realize that you wanted to make a career change? (Diogo left a career in management consulting in October 2014 to become founder/executive producer of Adaptation Now, a documentary film project that will tell the stories of... View Details

Keywords: Arts, Entertainment; Motion Picture and Sound Recording Industries; Information

27 Mar 2023
News

A Sporting Chance

as a young HBS grad working for Boston Consulting Group in San Francisco, Perez de Leza was mostly looking for ways to strengthen his body and stay healthy. He took up hand-crank cycling, and then discovered adaptive skiing at a program... View Details

Keywords: Ralph Ranalli

2007
Working Paper

The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry

By: Alan MacCormack, John Rusnak and Carliss Y. Baldwin

Much academic work asserts a relationship between the design of a complex system and the manner in which this system evolves over time. In particular, designs which are modular in nature are argued to be more "evolvable," in that these designs facilitate making... View Details

Keywords: Product Design; Adaptation; Software; Information Technology Industry

Read Now

June 2000
Supplement

SCORE! Educational Centers

Contains three segments. In the first segment, Alan Tripp, founder of SCORE!, discusses his experience creating and growing SCORE!. Designed to be used with the (A), (B), and (C) cases. In the second segment, Tripp and Rob Waldron, current president of SCORE! (now a... View Details

Keywords: Organizational Change and Adaptation; Entrepreneurship; Service Industry; Education Industry