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June 2017 (Revised May 2018)
Supplement

Hilti Fleet Management Video Supplements

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

This case explores the introduction of fleet management in the construction industry by the premium power tools manufacturer Hilti in 2000. Following its customers’ needs, Hilti moved from selling power tools to leasing them as a service. The introduction of the new... View Details

May 2017
Teaching Note

Hilti Fleet Management (A) and (B)

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

These notes are meant to accompany Hilti Fleet Management (A): Turning a Successful Business Model on Its Head (717-427) and Hilti Fleet Management (B): Towards a New Business Model (717-465).
This case explores the introduction of fleet management in the... View Details

01 Mar 2012
News

Thinking Green

As part of the cross-University program Harvard Thinks Big, in December six professors from different Harvard schools offered their thoughts on climate change. University Professor Rebecca Henderson and Professor of Management Practice Robert Kaplan joined colleagues... View Details

Keywords: awards; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services; Finance; Mining; Miscellaneous Store Retailers; Retail Trade

21 Jun 2011
First Look

First Look: June 21

Japan after World War II. Trade surpluses with the United States played a major role in propelling growth. But there were two key differences. First, the scale of Chinese currency intervention was without precedent, as were the resulting... View Details

Keywords: Sean Silverthorne

April 1993
Teaching Note

Koito Manufacturing Ltd. (TN)

By: W. Carl Kester

Teaching Note for (9-291-027). View Details

Keywords: Auto Industry; Japan; United States

November 15, 2022
Article

What Really Makes Toyota’s Production System Resilient

By: Willy C. Shih

Toyota has fared better than many of its competitors in riding out the supply chain disruptions of recent years. But focusing on how Toyota had stockpiled semiconductors and the problems of other manufacturers, some observers jumped to the conclusion that the era of... View Details

Keywords: Supplier Relationships; Manufacturing; Supply Chain; Production; Auto Industry; United States; Japan

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February 1999 (Revised March 2004)
Case

JAFCO America Ventures, Inc.: Building A Venture Capital Firm

By: Walter Kuemmerle, Kiichiro Kobayashi and Chad S Ellis

JAFCO, a large Japanese venture capital firm, is making a second attempt to enter the U.S. venture capital market. The U.S. subsidiary, JAFCO America Ventures, is in the midst of a challenging turnaround. Going forward, the U.S. subsidiary's leadership needs to make a... View Details

Keywords: Venture Capital; Market Entry and Exit; Multinational Firms and Management; Corporate Strategy; Financial Services Industry; Japan; United States

October 2014
Case

MCA Matsushita (A)

By: Andrew Wasynczuk and Karen Huang

Keywords: Music Corporation Of America; Matsushita Electric Industra; Negotiation; Entertainment and Recreation Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; United States; Japan

April 2013 (Revised March 2013)
Teaching Note

GREE, Inc.

By: Andrei Hagiu and Masahiro Kotosaka

Keywords: Strategy; Technology; Multi-Sided Platforms; Two-Sided Platforms; Technology Platform; Technology Industry; Japan; United States

July 1989 (Revised April 1996)
Case

AUCNET: TV Auction Network System

The AUCNET system links buyers and sellers in the wholesale used car market in Japan. Video images delivered via videodisk or satellite along with an inspector's opinion and objective character based data are used to conduct a realtime auction over computers and... View Details

Keywords: Information Technology; Market Entry and Exit; Auctions; Service Industry; Japan; United States

April 2003 (Revised November 2005)
Teaching Note

Sony AIBO: The World's First Entertainment Robot (TN)

By: Youngme E. Moon

Teaching Note for (9-502-010). View Details

Keywords: Technology Industry; Japan; United States

February 2001
Background Note

National Innovation Systems and Comparative Industry Evolution

Discusses U.S. and Japanese innovation systems. Illustrates these with comparative studies of computer and pharmaceutical industries. Probes effects of labor, capital, and customer market institutions on these sectors in the United States and Japan. View Details

Keywords: Industry Growth; Innovation and Invention; Computer Industry; Pharmaceutical Industry; Japan; United States

February 1991 (Revised December 1992)
Case

Xerox and Fuji Xerox

Describes the growth and development of Fuji Xerox, Xerox's joint venture in Japan, and the evolving relationship between Fuji Xerox and Xerox. Focuses on the technological development of Fuji Xerox, and on the contributions that Fuji Xerox has made to Xerox's... View Details

Keywords: Joint Ventures; Electronics Industry; Japan; United States

1988
Book

Managing Quality: The Strategic and Competitive Edge

By: David A. Garvin

Keywords: Management; Quality; Operations; Japan; United States

Find at Harvard

01 Sep 2013
News

Who Are We?

office." Further evidence of Twitter mania in Japan: The country holds the world record for tweets per second—33,388—recorded on New Year's Day 2013. But it's not just Japan at the cutting edge: As the world shifts from PC to mobile, Asia... View Details

Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; Information; Agriculture; Food Manufacturing; Manufacturing; Rail Transportation; Transportation

August 2017 (Revised May 2019)
Case

Hilti (A): Fleet Management?

By: Ramon Casadesus-Masanell, Oliver Gassmann and Roman Sauer

This case explores the strategic decision-making process of premium power tools manufacturer Hilti in 1999, when the company was considering implementing a fleet management system in the construction industry. Fleet management would involve a shift from selling power... View Details

December 2023
Case

Food & Life Companies

By: Forest L. Reinhardt and Akiko Saito

Founded in 1984 in Japan, Food & Life Companies Ltd. (F&LC) operated Sushiro, the largest conveyor belt sushi restaurant chain in Japan, and other types of restaurants that offered sushi and fish cuisine. F&LC was committed to offering high-quality sushi at an... View Details

Keywords: Growth and Development Strategy; Market Entry and Exit; Expansion; Food and Beverage Industry; Japan; Asia; United States

October 1993 (Revised February 1995)
Case

Dendrite International

By: Frank V. Cespedes and Marie Bell

Dendrite International is a $23 million (1992 revenues) supplier of sales automation software to pharmaceuticals companies in Europe, Japan, and the United States. The firm's strategy has depended on being a full-service supplier to multinational firms. Impending... View Details

Keywords: Accounting Audits; Cost vs Benefits; Forecasting and Prediction; Marketing Strategy; Risk and Uncertainty; Sales; Competitive Advantage; Information Technology Industry; Japan; Europe; United States

May 2025 (Revised June 2025)
Case

Netflix Beyond Streaming: Strategies for the Next Era of Entertainment

By: Juan Alcácer and Lorenzo Lucidi

Netflix loses subscribers for the first time in over a decade—can the streaming pioneer reinvent itself before competitors, costs, and churn catch up? In 2022, facing fierce competition and shifting consumer behaviors, Netflix confronts its most critical strategic... View Details

Keywords: Business Model; Competition; Organizational Change and Adaptation; Growth and Development Strategy; Entertainment and Recreation Industry; United States; Australia; Brazil; Canada; France; Germany; India; Japan; Mexico; Russia; South Korea; Spain; United Kingdom

28 Apr 2009
First Look

First Look: April 28, 2009

http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809079 Kinyuseisaku: Monetary Policy in Japan (B) Harvard Business School Case 709-056 Toshihiko Fukui, who works for the Government of the Bank of Japan, faced a complex... View Details

Keywords: Martha Lagace

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