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  • 22 Jun 2021
  • Research & Ideas

The COVID-19 Mutiny: When Teams Leave and Take Their Clients

conditions will not last. The economic and social fallout from the COVID-19 pandemic will extend for years. The “K-shaped” recovery in the US has insulated professional classes but created financial... View Details
Keywords: by Robin Abrahams, Boris Groysberg, and Steven L. Manchel
  • 03 Mar 2011
  • Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

should keep in mind, of course, that democracy is often the first step towards liberal democracy, and in any case, is a necessary condition for it. Noel Maurer Revolutions, like Tolstoy's unhappy families, are all revolutionary in their... View Details
Keywords: Re: Deepak Malhotra; Energy; Utilities
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

provide to municipalities free of charge, as a condition of franchise approval. "Narrowcasting" would supplement broadcasting with an array of arts and educational programming. Jeffersonian democracy would bloom as cable... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

reward than spending $x/n in different stores. One approach to achieve this convexity in rewards is to create loyalty systems that are tiered. It is often argued that tiered rewards, such as those offered by airlines, hotels, casinos, and View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 23 Sep 2014
  • First Look

First Look: September 23

design principles and properties for a non-technical audience; reviews its past, present, and future uses; and points out risks and regulatory issues as Bitcoin interacts with the conventional financial system and the real economy.... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

As executive director of Florida's aquarium project in Tampa from 1987 to 1993, for example, James M. Stuart (MBA '69) used spiritual practices to lead some 150 consultants and employees in the building of the aquarium against almost impossible View Details
Keywords: by Marguerite Rigoglioso
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

CCP relied on the manipulation and distribution of the national land supply either to stimulate economic growth or to rein in an overheating economy. China’s land institutions, therefore, share “complementarities” with fiscal and View Details
Keywords: Sean Silverthorne
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

the conditions under which P-Will would work—and not work? Purchase this case:https://hbsp.harvard.edu/product/419035-PDF-ENG Harvard Business School Case 819-058 BreezoMeter: Making Air Pollution Data Actionable The case focuses on an... View Details
Keywords: Dina Gerdeman
  • 24 Jun 2014
  • First Look

First Look: June 24

customers. The model illustrates that these findings can be rationalized if (i) misbehavior on the part of the exporter is of little concern to importers, and (ii) local banks in importing countries are more effective than the exporter in pursuing View Details
Keywords: Sean Silverthorne
  • 18 Feb 2014
  • First Look

First Look: February 18

Most Successful CEOs Come from Within By: Bower, Joseph L. Abstract—The financial crisis of 2008 and the Great Recession caused a crisis of public confidence in business and American-style capitalism, with its focus on maximizing... View Details
Keywords: Sean Silverthorne
  • November 2004 (Revised September 2019)
  • Background Note

The U.S. Health Club Industry in 2004

By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock
In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details
Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Accrual Accounting; Revenue Recognition; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Trends; Customers; Demographics; Age; Income; Private Equity; Financing and Loans; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Employees; Retention; Human Capital; Working Conditions; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Markets; Demand and Consumers; Supply and Industry; Industry Growth; Industry Structures; Operations; Service Operations; Franchise Ownership; Private Ownership; Public Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Nonprofit Organizations; Welfare; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Hardware; Health Industry; United States
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Wells, John R., Gabriel Ellsworth, and Benjamin Weinstock. "The U.S. Health Club Industry in 2004." Harvard Business School Background Note 705-445, November 2004. (Revised September 2019.)
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

effectively within the newly merged entities. No PDF is available at this time. Reputation and Competition: Evidence from the Credit Rating Industry Authors:Bo Becker and Todd Milbourn Abstract Fair and accurate credit ratings arguably play an important role in the... View Details
Keywords: Martha Lagace
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