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  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

accountability: Make information transparent and accessible, by fostering straight talk and communicating the facts, which builds trust and prevents denial. Cultivate collaboration: Create conversations across the organization; talking is... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • 19 Apr 2011
  • First Look

First Look: April 19

211-044 Magna International, Inc., a Canadian-based automotive parts manufacturer, is considering whether and how to unwind its dual-class ownership structure. A family trust controlled by the founder owns a 0.65% economic interest in the... View Details
Keywords: Sean Silverthorne
  • 12 May 2009
  • First Look

First Look: May 12, 2009

follow these practices successfully will have a distinct advantage over their shortsighted competitors. When Contracts Destroy Trust Authors:Deepak Malhotra Publication:Harvard Business Review 87, no. 5 (May 2009): 25 Abstract Contracts... View Details
Keywords: Martha Lagace
  • January 2025
  • Case

Constitutional Fiction: John Miller & the Legitimacy of Family Constitutions

By: Lauren Cohen, Octavian Graf Pilati and Sophia Pan
John Miller sat reviewing his family’s Constitution, grappling with how best to implement and enforce its provisions. Designed to prevent ambiguity in governance, the Family Constitution set out core values and guidelines to promote harmony and cohesion among family... View Details
Keywords: Conflict Resolution; Perspective Taking; Liabilities; Family Business; Family Ownership; Business Growth and Maturation; Alignment; Cooperation; Attitudes; Behavior; Cognition and Thinking; Conflict Management; Conflict of Interests; Power and Influence; Perception; Trust; Perspective; Motivation and Incentives; Happiness; Identity; Goals and Objectives; Legal Liability; Contracts; Fairness; Values and Beliefs; Governance Controls; Governing Rules, Regulations, and Reforms; Family and Family Relationships; Manufacturing Industry; Germany
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Cohen, Lauren, Octavian Graf Pilati, and Sophia Pan. "Constitutional Fiction: John Miller & the Legitimacy of Family Constitutions." Harvard Business School Case 225-054, January 2025.
  • 12 Mar 2013
  • First Look

First Look: March 12

use of limited malaria medications and preventing increased resistance to first-line malaria treatment. However, despite the evident potential benefits of RDTs, many clinicians in Zambia do not use them or simply ignore their results. Why don't they View Details
Keywords: Sean Silverthorne
  • 30 Oct 2012
  • First Look

First Look: October 30

the more than thirty units that had previously delivered acute stroke care. This case profiles the rollout of the new care delivery model in North Central London, where acute stroke care had previously been fragmented among five acute hospital View Details
Keywords: Sean Silverthorne
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and better performance, and it builds trust among team members. And... View Details
Keywords: Dina Gerdeman
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

Charitable Trust did a study of both pension and OPEB shortfalls in the 30 largest cities in the United States. The unfunded pension deficits for these cities amounted to $99 billion, while the unfunded retiree healthcare benefits totaled... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 26 Jan 2016
  • First Look

January 26, 2016

trusts through which all current and future asbestos claims will be channeled, allowing the company to survive as an ongoing business. However, the company and asbestos claimholders' committees materially disagree over the size of the... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

exchange. Study 3 demonstrated that sarcasm's effect on creativity for both parties was mediated by abstract thinking and generalizes across different forms of sarcasm. Finally, Study 4 found when participants expressed sarcasm toward or received sarcasm from a View Details
Keywords: Sean Silverthorne
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

April 2008) Abstract No abstract is available at this time. Unconventional Insights for Managing Stakeholder Trust Authors:Michael Pirson and Deepak Malhotra Publication:MIT Sloan Management Review 49, no. 4 (summer 2008): 43-50 Abstract... View Details
Keywords: Martha Lagace
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

integrate their communities in order to mobilize volunteers and avoid the ever-present danger of forking and balkanization. This is enabled by two correlated but distinct social positions: social brokerage and boundary spanning between technological areas. An inherent... View Details
Keywords: Martha Lagace
  • 05 Nov 2009
  • Research & Ideas

A Market for Human Cadavers in All but Name?

such competition is to be expected in more mature markets. Greater availability of cadavers for medical science could accelerate the quality of medical training and procedures—a fact most users recognize. Nonetheless, how much trust can... View Details
Keywords: by Michel Anteby; Health
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

inherent right to practice medicine unless the organization can demonstrate good results. This is a much better way to be held accountable than today's flawed malpractices system. Q: How would health plans change? What new roles would they take on? A: Health plans have... View Details
Keywords: by Roger Thompson; Health
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

all, he’s someone we can all trust to always do the right thing.” However, romantic entanglements were part of Easterbrook’s story from the start. When the board appointed him CEO, they knew he had a relationship with a third-party... View Details
Keywords: by Avery Forman; Food & Beverage
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

opportunities that greater trust might capture. We review the research about when people think too little and when they think too much about the decisions of others, as contrasted with rational behavior. We also discuss the antecedents... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

cultural metacognition scores were more apt to build trust with their different culture collaborators in order to act on their suggestions. The takeaway from both papers, says Chua, is that people can become better at increasing their... View Details
Keywords: by Michael Blanding
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

productive firms and entrepreneurs. The challenges of catching up were sufficiently great in the Rest that initially, minorities held significant advantages in raising capital and trust levels, which enabled them to flourish as... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

student who later became Christensen's coauthor and friend. "More than anyone else," Garvin notes, "Chris genuinely trusted the case-method process. He had a different idea of what it was for a class to go well. Many... View Details
Keywords: by Deborah Blagg; Education
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