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  • Article

The Supply Chain Economy: New Policies to Drive Innovation and Jobs

By: Mercedes Delgado and Karen G. Mills
The debate in economic policymaking about the drivers of innovation and job creation has long centered on manufacturing versus services. The predominant view is that manufacturing drives innovation, wages, and growth, and that services provide less innovation and... View Details
Keywords: Supply Chain Industries; Supply Chain; Economy; Policy; Innovation and Invention; Jobs and Positions
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Delgado, Mercedes, and Karen G. Mills. "The Supply Chain Economy: New Policies to Drive Innovation and Jobs." Economía Industrial, no. 421 (December 2021).
  • June 2022 (Revised October 2022)
  • Background Note

Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World

By: William R. Kerr, Daniel O'Connor, Paige Boehmcke and Will Ensor
Increasing digitalization of grocery retail and quick commerce reveals insights about managing complex supply chains at scale and shifting revenue streams from product sales to data monetization. How are the roles of retailers changing? What happens if marginal cost... View Details
Keywords: Grocery Delivery; Grocery; Digitalization; Fulfillment; Delivery; Supply Chain; Disruption; Food; Supply Chain Management; Market Design; Trends; Value Creation; Goods and Commodities; Customer Value and Value Chain; Digital Transformation; Retail Industry; Food and Beverage Industry; United States; China
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Kerr, William R., Daniel O'Connor, Paige Boehmcke, and Will Ensor. "Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World." Harvard Business School Background Note 822-108, June 2022. (Revised October 2022.)
  • April 2001 (Revised March 2003)
  • Background Note

Web and IT Hosting Facilities: Technology Note

Introduces students to the data centers where IT infrastructure is increasingly physically housed. These centralized hosting facilities represent in the information age the equivalent of power utilities in the industrial age. Students are introduced to issues of... View Details
Keywords: Internet and the Web; Information Technology; Infrastructure; Web Services Industry
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Austin, Robert D. "Web and IT Hosting Facilities: Technology Note." Harvard Business School Background Note 601-134, April 2001. (Revised March 2003.)

    Lauren H. Cohen

    Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

    Keywords: financial services; financial services; financial services; financial services; financial services; financial services
    • October 2005
    • Case

    Wipro Technologies: The Factory Model

    Based in Bangalore, Wipro Technologies is a rapidly growing software services company. Wipro is experimenting with a new software service delivery model that draws on the principles of the Toyota production system and "lean" manufacturing. Addresses the advantages and... View Details
    Keywords: Job Cuts and Outsourcing; Service Operations; Applications and Software; Standards; Information Technology Industry; Bangalore
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    Upton, David M., and Virginia Fuller. "Wipro Technologies: The Factory Model." Harvard Business School Case 606-021, October 2005.
    • 19 Jun 2007
    • First Look

    First Look: June 19, 2007

    also show that the internal control provisions of section 404 of Sarbanes-Oxley make royalty arrangements based on self-reporting more attractive. Download the paper: http://www.hbs.edu/research/pdf/07-100.pdf Toward a Theory of Behavioral View Details
    Keywords: Martha Lagace
    • February 1985 (Revised April 1991)
    • Case

    Computervision-Japan (A)

    The CAD/CAM market in Japan is about to take off. Computervision wants its exclusive distributor to dramatically expand its sales and service coverage. The distributor wants a joint venture with Computervision before expanding. Several distribution alternatives... View Details
    Keywords: Marketing Channels; Distribution Channels; Information Technology Industry; Japan
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    Moriarty, Rowland T., Jr. "Computervision-Japan (A)." Harvard Business School Case 585-155, February 1985. (Revised April 1991.)
    • September 2023 (Revised September 2024)
    • Case

    IBJ, Inc. (A): Seeking Matrimony in Japan

    By: Ramon Casadesus-Masanell and Akiko Saito
    In March 2020, Shigeru Ishizaka, founder and CEO of IBJ, Inc., Japan's largest marriage matching service provider, faced a critical decision regarding the company’s planned ¥3.5 billion (US$32.8 million) acquisition of competitor ZWEI Co., Ltd. IBJ, founded in 2006,... View Details
    Keywords: Mergers and Acquisitions; Risk and Uncertainty; Business Model; Corporate Strategy; Value
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    Casadesus-Masanell, Ramon, and Akiko Saito. "IBJ, Inc. (A): Seeking Matrimony in Japan." Harvard Business School Case 724-356, September 2023. (Revised September 2024.)
    • 2025
    • Chapter

    Leapfrog Leaders: Accelerating Systems Leadership Skills

    By: Laura Cabrera, Derek Cabrera and Hise O. Gibson
    We need leaders who can execute at the Strategic, Operational, and Tactical (SOT) levels. But, research shows it takes time for skills to develop at all three levels—too much time. Why does it take too much time? First, because expertise is borne of experience. An... View Details
    Keywords: DSRP; VCML; Strategy; Operations; Leadership Development; Decision Making; Organizational Structure
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    Cabrera, Laura, Derek Cabrera, and Hise O. Gibson. "Leapfrog Leaders: Accelerating Systems Leadership Skills." In The Routledge Handbook of Systems Thinking, edited by Derek Cabrera, Laura Cabrera, and Gordon Midgley. London: Routledge, forthcoming.
    • 30 Apr 2001
    • Research & Ideas

    New Paths to Success in Asia

    senior researcher in the Global Research Group who has been working recently with a number of faculty members to develop Asian-based cases for the School's curriculum. "There's one Chinese company, for example, that has established an e-mail/postal View Details
    Keywords: by Alejandro Reyes & Deborah Blagg
    • January 2013 (Revised September 2013)
    • Case

    Royal DSM: Fighting Hidden Hunger

    By: Rebecca Henderson, Noah Fisher and Mary Shelman
    In 2007 Royal DSM, a leading life science and materials company, entered a partnership with the World Food Programme (WFP) to combat hidden hunger around the world by providing micronutrient solutions. The case investigates the unexpectedly large impact the partnership... View Details
    Keywords: Conflict of Interests; Human Needs; Partners and Partnerships; Global Range; Nutrition; Science-Based Business; Non-Governmental Organizations; Service Industry; Service Industry
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    Henderson, Rebecca, Noah Fisher, and Mary Shelman. "Royal DSM: Fighting Hidden Hunger." Harvard Business School Case 313-085, January 2013. (Revised September 2013.)
    • February 2021 (Revised March 2021)
    • Case

    AptDeco: Circular Economy Furniture Marketplace

    By: Ayelet Israeli and Jamie Merkrebs
    AptDeco, a used furniture marketplace, was growing rapidly in the tri-state area. The co-founders were confident that the business model, financial position, and unit economics positioned AptDeco for scaling in the massive $120 billion furniture market, despite its... View Details
    Keywords: E-Commerce Strategy; Mobile; Word-of-Mouth; Word-of-mouth Marketing; Word Of Mouth; Internet Marketing; Growth Strategy; Platform; Platforms; Two Sided Markets; Two-sided Market; Two-sided Marketplace; Two-Sided Markets; Two-sided Network; Black Entrepreneurs; Black Leadership; African Americans; Circular; Peer-to-peer Markets; Furniture Industry; Furniture; Growth Hacking; Monetization Strategy; African-American Protagonist; Growth Management; Marketing Strategy; Entrepreneurship; Digital Platforms; Marketing Channels; Digital Marketing; Consumer Behavior; Acquisition; Growth and Development Strategy; Customer Focus and Relationships; E-commerce; Web Services Industry; Web Services Industry; Web Services Industry; Web Services Industry; United States; North America; New York (city, NY); New York (state, US)
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    Israeli, Ayelet, and Jamie Merkrebs. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Case 521-069, February 2021. (Revised March 2021.)
    • March 2018 (Revised January 2021)
    • Case

    China Vanke: Battle for Control (A)

    By: Lynn S. Paine, Charles C.Y. Wang, Dawn H. Lau and Anthony K. Woo
    In June 2016, the board of China Vanke, one of China’s largest and best-known private residential real estate developers, must vote on a proposed acquisition that is opposed by its largest shareholders, state-owned China Resources Co. and the lesser-known property... View Details
    Keywords: China Vanke; China Resources; Hostile Takeover; Board Of Directors; Shareholding Structure; Shareholder Rights; Asset Restructuring; Corporate Governance; Governing and Advisory Boards; Valuation; Business and Shareholder Relations; Real Estate Industry; China
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    Paine, Lynn S., Charles C.Y. Wang, Dawn H. Lau, and Anthony K. Woo. "China Vanke: Battle for Control (A)." Harvard Business School Case 318-117, March 2018. (Revised January 2021.)
    • April 2013
    • Article

    Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation

    By: Julie Battilana and Tiziana Casciaro
    We propose a relational theory of how change agents in organizations use the strength of ties in their network to overcome resistance to change. We argue that strong ties to potentially influential organization members who are ambivalent about a change (fence-sitters)... View Details
    Keywords: Organizational Change and Adaptation; Social and Collaborative Networks; Power and Influence; Health Industry; United Kingdom
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    Battilana, Julie, and Tiziana Casciaro. "Overcoming Resistance to Organizational Change: Strong Ties and Affective Cooptation." Management Science 59, no. 4 (April 2013): 819–836.
    • 2013
    • Working Paper

    Overcoming Organizational Barriers to Waste Heat Recovery

    By: Chonnikarn Fern Jira and Deishin Lee
    Waste heat recovery is a proven technology for improving energy efficiency and reducing the environmental impact of energy-intensive manufacturing firms. However, evidence suggests that opportunities for recovering waste heat are untapped. By showing how the process... View Details
    Keywords: Sustainability; Energy; Capital Budgeting; Waste Heat Recovery; Manufacturing; Energy Industry; Manufacturing Industry
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    Jira, Chonnikarn Fern, and Deishin Lee. "Overcoming Organizational Barriers to Waste Heat Recovery." Working Paper, 2013.
    • March 2011
    • Case

    Semiconductor Manufacturing International Company in 2011

    By: Willy Shih and Jia Cheng
    When David Wang took over as the CEO of SMIC, he knew that if he was to capitalize on the company's strategic location in the China market, he would have to transform the company mindset and its operating structure from its roots in the manufacturing of DRAMs to the... View Details
    Keywords: Growth and Development Strategy; Resource Allocation; Market Entry and Exit; Business Processes; Organizational Change and Adaptation; Organizational Culture; Customization and Personalization; Semiconductor Industry; China
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    Shih, Willy, and Jia Cheng. "Semiconductor Manufacturing International Company in 2011." Harvard Business School Case 611-053, March 2011.
    • 09 Nov 2020
    • News

    Best Business Books 2020: Technology & innovation

    • 30 May 2007
    • Research & Ideas

    Health Care Under a Research Microscope

    says, "will kill us financially and medically it will ruin our economy, deny us the health care services we need, and undermine the important genomic research that can fundamentally improve the practice of medicine and control its... View Details
    Keywords: by Sean Silverthorne; Health; Biotechnology
    • October 2023 (Revised November 2023)
    • Case

    Recycle & Re-Match: The Future of Soccer Turfs

    By: George Serafeim, Lena Duchene and Carlota Moniz
    By August 2023, Re-Match, an artificial turf waste-to-value company, had operations in Denmark and the Netherlands and had recycled over 160,000 tons of waste and plastic fiber. With recent capital injection from the VC firm Verdane and a dual revenue business model,... View Details
    Keywords: Carbon Emissions; Carbon Abatement; Sustainability; Recycling; Waste Management; Technology; Entrepreneurial Management; Business Growth and Maturation; Business Model; Decisions; Energy Conservation; Investment Return; Profit; Technological Innovation; Patents; Growth and Development Strategy; Market Entry and Exit; Digital Platforms; Wastes and Waste Processing; Business Strategy; Competition; Expansion; Technology Adoption; Sports; Environmental Sustainability; Entrepreneurship; Green Technology Industry; Service Industry; Manufacturing Industry; Rubber Industry; Sports Industry; Denmark; Netherlands; France; United States; Pennsylvania; Europe
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    Serafeim, George, Lena Duchene, and Carlota Moniz. "Recycle & Re-Match: The Future of Soccer Turfs." Harvard Business School Case 124-032, October 2023. (Revised November 2023.)
    • Article

    Las Microfinanzas: Creación simultánea de impacto social y valor comercial

    By: Michael Chu
    Microfinance is the best known and most successful expression of inclusive business. When the disbursement of financial services in small sizes to enterprising people in the informal sectors of the economy is capable of yielding superior commercial returns, it enables... View Details
    Keywords: Microfinance; Economy; Investment Return; Service Operations; Philanthropy and Charitable Giving; Poverty
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    Chu, Michael. "Las Microfinanzas: Creación simultánea de impacto social y valor comercial." Debates IESA 15, no. 3 (July–September 2010): 26–30.
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