Publications

January 2024
Case

Mariam Braimah: Designing a Career in Tech

By: Lakshmi Ramarajan, Hannah Riley Bowles and Michael Norris

In 2022, Mariam Braimah, a digital designer working at Netflix, is considering the next move in her career. She has spent several years at Netflix, and in her spare time, using her savings, has founded a design-focused fellowship program and a consumer insights company... View Details

Keywords: Business Startups; Interpersonal Communication; Entrepreneurship; Personal Development and Career; Power and Influence; Technology Industry; Nigeria; United States; New York (city, NY); San Francisco

September–October 2013
Article

The Role of Organizational Scope and Governance in Strengthening Private Monitoring

By: Lamar Pierce and Michael W. Toffel

Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details

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23 Jan 2008
First Look

First Look: January 23, 2008

economists, to kidney exchange, and school choice in New York City and Boston. Third-World Multinationals: A Look Back Author:Louis T. Wells Periodical:In Emerging MNEs from... View Details

Keywords: Martha Lagace

June 2017
Teaching Note

The U-Turns of National Truck Stops

By: Nori Gerardo Lietz and Alexander W. Schultz

Raj Makam had spent months trying to restructure a 2006 investment he had made in National Truck Stops, Inc. (“NTS”) as a senior member of Oaktree Capital Management’s (“Oaktree”) Mezzanine finance business within their Corporate Debt platform. It was the first time... View Details

Keywords: Mezzanine Financing; Corporate Debt; Bankruptcy; Real Assets; Financing and Loans; Borrowing and Debt; Insolvency and Bankruptcy; Restructuring; Private Equity; Cost vs Benefits; Atlanta; New York (city, NY)

March 2020 (Revised May 2022)
Case

The Art of the Merger: The Museum of Modern Art and PS1

By: Dennis Yao and Hillary Greene

This case examines the organizational relationship between the Museum of Modern Art and its affiliate MoMA PS1. The relationship raises a number of business and corporate strategy questions regarding the evolution of organizational relationships and their management.... View Details

Keywords: Arts; Nonprofit Organizations; Corporate Strategy; Mergers and Acquisitions; Disruption; Decision Making; Fine Arts Industry; United States; New York (state, US)

29 Jun 2017
Research & Ideas

Why Uber Is Worth Saving and How To Do It

include arrogantly ignoring cease-and-desist orders from cities trying to enforce local business regulations, allegations of drivers attacking customers, and sexual harassment complaints from employees about the company’s... View Details

Keywords: by Dina Gerdeman; Transportation

28 Jun 2017
Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

which was last raised in 2009. Twenty-nine states and 41 cities have increased the minimum wage above that federal level. “The minimum wage is a big issue, and this is one piece of the puzzle” Opponents counter that government-mandated... View Details

Keywords: by Dina Gerdeman; Food & Beverage

05 Jul 2022
Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

integration, ease of use, and security that Teams provides. I have NO commercial relationship with MS, so the thoughts above are completely independent. But the competition between Slack and Teams is not just about ‘free.’” Matthew BernsteinNew York, View Details

Keywords: by Danielle Kost

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

community through board work at Rising Ground and Service Program for Older People, both of which have rallied to help New York City through the crisis,” he says. Pandemic... View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

20 Apr 2010
First Look

First Look: April 20

School Supplement 310-077 After its successful new U.K. venture, the Hospital for Special Surgery wants to do more of the same, without decimating its core New York View Details

Keywords: Martha Lagace

31 Aug 2020
Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

Cities and states are feeling the financial pain of this recession more quickly than in past downturns after pandemic-induced lockdowns swiftly decimated sales tax revenue that helps fund their operations. In fact, View Details

Keywords: by Kristen Senz

19 Dec 2005
Research & Ideas

Public Education Goes to School

district on the HBS campus each summer. Most of the materials for the program are new cases we develop in urban school districts, along with a few classic business school cases such as Southwest Airlines and the View Details

Keywords: by Mallory Stark; Education

August 2023
Case

Salma Qarnain: Spaceships to Broadway

By: Leslie Perlow, Mel Martin and Hannah Weisman

Salma Qarnain, daughter of Pakistani Muslim immigrants, is an engineer trained at Stanford and MIT. She began her career building spacecrafts but 30 years later finds herself pursuing her calling, acting on Broadway. The case explores Qarnain’s career path, family... View Details

Keywords: Personal Development and Career; Job Search; Job Design and Levels; Happiness; Identity; Well-being; Work-Life Balance; Family and Family Relationships; Theater Entertainment; Film Entertainment; Talent and Talent Management; Entertainment and Recreation Industry; Motion Pictures and Video Industry; Aerospace Industry; United States; New York (city, NY); Boston; California