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  • March 2025 (Revised April 2025)
  • Case

Perplexity: Redefining Search

By: Suraj Srinivasan, Michelle Hu, Sriraghav Srinivasan and Radhika Kak
By early 2025, Perplexity had rapidly evolved from a modest startup into a popular "answer engine" valued at $9 billion. The company had boldly positioned itself as the disruptor to Google aiming to redefine search for the AI age. Through novel AI... View Details
Keywords: AI and Machine Learning; Venture Capital; Innovation Leadership; Technological Innovation; Internet and the Web; Business Startups; Competitive Strategy; Business Model; Technology Industry; United States
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  • 25 Aug 2009
  • First Look

First Look: August 25

in the process of making high profits. Even with few truly altruistic firms, an equilibrium may emerge where all firms pretend to be kind and refrain from charging "abusive" prices to their customers. Our main result is that, as View Details
Keywords: Martha Lagace
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

across complements can offset horizontal competition between substitutes. In this paper, we isolate the offsetting price effects and show how they operate in large (as well as small) clusters. We argue that it is possible in principle for... View Details
Keywords: Martha Lagace
  • 15 May 2012
  • First Look

First Look: May 15

Distributed Innovation Author:Carliss Y. Baldwin Abstract Systems of distributed innovation-so-called business ecosystems-have become increasingly prevalent in many industries. These entities generally encompass numerous corporations,... View Details
Keywords: Carmen Nobel
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

managed poorly, the organization's capacity to innovate effectively may be impaired. The authors suggest eight guidelines for managing steward-creator conflict more successfully. These guidelines include (1) Keep talented creators around,... View Details
Keywords: Martha Lagace
  • 19 Apr 2011
  • First Look

First Look: April 19

these organizational processes can account for the high clustering and short-path distance between nodes that are characteristic of the endemic small-world network structure. Furthermore, the study shows that the concepts of legitimacy and View Details
Keywords: Sean Silverthorne
  • 14 Jun 2011
  • First Look

First Look: June 14

always want to hear that a person is struggling, nor do they necessarily reward risk taking, even though they might pay lip service to innovative initiative. The authors outline several steps that individuals can take to shake off fear... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2010
  • First Look

First Look: July 20

the role of bottlenecks and constraints in sparking innovations in business models by the creative entrepreneur. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810075-PDF-ENG Purchase this supplement... View Details
Keywords: Martha Lagace
  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • 19 Sep 2023
  • Blog Post

2023 Summer Internships in Business & Environment

breakthrough technology and innovative business models. Audrey's role prior to HBS was a Senior Manager and Acting Zambia Country Director at One Acre Fund. Aman Baboolal (MBA 2024, Section F), Summer Internship: MBA Intern, NextEra... View Details
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

is the largest ice cream producer in Russia in 2002, but is facing strong competition from Nestle despite its success over other multinational competitors. Contains detailed exhibits, allowing deeper analyses. A rewritten version of an... View Details
Keywords: Martha Lagace
  • 2022
  • Working Paper

Responding Strategically to Competitors' Failures: Evidence from Medical Device Recalls & New Product Submissions

By: George P. Ball, Jeffrey T. Macher and Ariel Dora Stern
Medical device firms operate at the frontiers of innovation. When functioning properly, innovative medical devices can prolong and improve lives; when malfunctioning, the same devices may harm patients and lead to product recalls. Product recalls create significant... View Details
Keywords: New Product Development; Recalls; Product Failures; Medical Devices; FDA; Health Care; Product Development; Product; Failure; Competition; Opportunities; Medical Devices and Supplies Industry
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  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

supplement of $600 per week, available until at least August 1, increases their earnings beyond their pre-COVID compensation. On the other hand, given massive unemployment across the nation, if offered a return to work, many may respond positively, concerned about... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 25 Jun 2020
  • Blog Post

Harvard Business School Class of 2021 Student Profiles

International Rescue Committee HBS ACTIVITIES Section A Community Values Rep, Tech Club, Harvard Innovation Labs Venture Incubation Program Merve Ciplak Merve believes the combined JD/MBA degree best positions her for leadership in a... View Details
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

Love, family secrets, vengeance. Everything is on the line in this gripping story of competitive rivalry and personal redemption. When Rupert Kramer ousts him as coxswain of University’s Championship crew, Finn Sullivan’s dreams of... View Details
Keywords: Publishing Industries (except Internet); Information
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

simply buy and resell products; they generally do not have to solve a chicken-and-egg problem at any moment. With that caveat in mind, I think that understanding the fundamental functions multi-sided platforms can perform dictates View Details
Keywords: by Sean Silverthorne; Technology
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

Handbook of Leadership Theory and Practice "Unlocking the Slices of Genius in Your Organization: The Future Research Agenda" by Linda A. Hill, Maurizio Travaglini, Greg Brandeau, and Emily Stecker: We actually know a great deal about the View Details
Keywords: by Martha Lagace; Education
  • 12 Dec 2006
  • First Look

First Look: December 12, 2006

Market, Toyota, and Volvo have done, that CSR can be much more than a cost, a constraint, or a charitable deed—it can be a potent source of innovation and competitive advantage. In this article, Michael... View Details
Keywords: Martha Lagace
  • January 2008 (Revised December 2011)
  • Case

Inner Mongolia Yili Group: China's Pioneering Dairy Brand

By: Regina M. Abrami, William C. Kirby, F. Warren McFarlan and Tracy Yuen Manty
Setting up the goal to become one of the top 20 enterprises in the world dairy industry by 2010, the Inner Mongolia Yili Group had ambitious plans. As one of China's biggest national dairy companies, its main challenge was competing as a local company against... View Details
Keywords: Global Strategy; Globalized Markets and Industries; Growth and Development Strategy; Brands and Branding; Competition; Agriculture and Agribusiness Industry; China
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  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

adaptation in the IT consulting industry will be required in the future. By introducing innovations and educating the market about the competitive benefits of those innovations, IT consulting invents and... View Details
Keywords: by Sarah Jane Johnston; Consulting