Information Services - Publications - Faculty & Research

November 2021 (Revised April 2022)
Case

EbonyLife Media (A)

By: Andy Wu, Feng Zhu, Pippa Tubman Armerding and Wale Lawal

Founded by Mosunmola “Mo” Abudu in 2012 with a mission to bring high-quality African stories to the world, EbonyLife was the company behind many of Nigeria’s biggest films and TV shows. The company began as a television channel on the Africa-wide direct broadcast... View Details

Keywords: Entrepreneurship; Mission and Purpose; Growth and Development Strategy; Digital Platforms; Consumer Behavior; Media and Broadcasting Industry; Nigeria; Africa

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Members of the Military - MBA

foreign militaries. Veterans bring a variety of unique and valuable skills to the HBS community. View Video Video: Honoring Our Military Students on Veterans Day MBA students who have served in the U.S. armed services talk about their... View Details

18 May 2022
Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

bills, which are often more important, get paid first under the system. But banks also reap the rewards. In 2018, overdraft fees were $33 billion of bank revenue and two-thirds of deposit account fees earned by banks, say the researchers, citing Moebs View Details

Keywords: by Rachel Layne; Financial Services

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FAQ - MBA

students typically make use of the career offices at the school they are attending. At HLS, that includes access to printed and online resources, information sessions and workshops, as well as advising by both the Office of Career View Details

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Cross-Registration Policies and FAQ - MBA

student information system from that of cross-registrants’ home schools. Any request or attempt to adjust enrollment in an HBS MBA course at any point is only considered final if approved and recorded in the HBS student View Details

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Policies, Rules & Guidelines | About

educational and research purposes for which it was designed and prohibits the use of its network to violate the law, including the U.S. Copyright Act. Drone Policy HBS community members have requested information on using UAS or drones on... View Details

06 Feb 2007
First Look

First Look: February 6, 2007

Forecasting Author:Walter A. Friedman Abstract The Harvard Economic Service pioneered in the business of economic forecasting by publishing a quarterly journal on economic statistics and, starting in 1922, a weekly letter on economic... View Details

Keywords: Martha Lagace

Spring–Fall 2015
Article

Whither Uber? Competitive Dynamics in Transportation Networks

By: Benjamin Edelman

Transportation Network Companies offer notable service advances—but do they comply with the law? I offer evidence of some important shortfalls, then consider how the legal system might appropriately respond. Though it is tempting to forgive many violations in light of... View Details

Keywords: Transportation Network Company; Uber; Lyft; Regulation; Lawfulness; Transportation Networks; Laws and Statutes; Law Enforcement; Information Technology Industry; Information Technology Industry

Citation

Read Now

12 Apr 2017
Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

working paper Discretionary Task Ordering: Queue Management in Radiological Services by María R. Ibáñez, a doctoral candidate at Harvard Business School; Jonathan R. Clark , an assistant professor at the University of Texas at San... View Details

Keywords: by Carmen Nobel; Health

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HBS - The year in Review

of critical services to faculty, staff, and students including research and course support, information and data management services, and information products. They also manage... View Details

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

open up for innovation, it transforms itself from a strictly product or service business into a platform business. Depending on the type of platform business model (integrated, product, or two-sided), the host firm has a choice about the... View Details

Keywords: by Sean Silverthorne; Technology

09 Dec 2002
Research & Ideas

Unilever—A Case Study

animal feeds. In Europe, its food business spanned all stages of the industry, from fishing fleets to retail shops. Among its range of ancillary services were shipping, paper, packaging, plastics, and advertising and market research.... View Details

Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail

06 May 2014
First Look

First Look: May 6

authority, substituting their economic and political sovereignty for the people's. This has been accomplished by creating an enormous public service sector operating in the material interest of politicians themselves and of their big... View Details

Keywords: Sean Silverthorne

01 Mar 2019
News

The Burden Legacy

William A.M. Burden Sr. graduated from Harvard College in 1900. (Harvard University Archives) William A.M. Burden Sr. graduated from Harvard College in 1900. (Harvard University Archives) For nearly half a century, Burden Hall served as a magnet that drew the HBS... View Details

Keywords: Linda Kush

March 2016 (Revised May 2018)
Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth

On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details

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1.4.3 Required Curriculum (RC) - MBA

1.4 Academic Program Specifics 1.4.3 Required Curriculum (RC) Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 1.1 HBS Community Values 1.2 MBA Honor Code 1.3 Academic Calendar 1.4 Academic Program Specifics 1.4.1... View Details

10 Jan 2007
HBS Case

The Challenge of Managing National Security

private sector that, in highly turbulent environments, overly centralized organizations get overwhelmed by the informational burdens placed on them. So while it makes good political theater to give responsibility to a strongman or... View Details

Keywords: by Garry Emmons; Service

01 Nov 2017
What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

several years ago to encourage frontline employees to develop “deeper” relationships—defined by the number of the bank’s services utilized--with existing customers. However, the goals on which the incentives were based were so daunting... View Details

Keywords: by James Heskett; Banking

23 Jan 2007
First Look

First Look: January 23, 2007

introducing a generation to the practice of personal computing and laying the foundation for the Information Age. Gates and Jobs turned their curiosity about electronics into a multi-billion dollar industry. From early experiments like... View Details

Keywords: Martha Lagace

June 2015 (Revised November 2015)
Case

Akbank: Options in Digital Banking

By: Rajiv Lal and Esel Çekin

This case discusses the digitalization strategies of a leading bank in Turkey, Akbank, and how to position its digital banking products going forward. The Turkish banking industry was undergoing a transformation prompted by the demands of the country's digitally savvy,... View Details