General High Technology - Publications - Faculty & Research

June 2022 (Revised August 2023)
Case

Strategic Innovation at the United Nations: A Network of Ecosystems

By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein

In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located... View Details

Keywords: Change; Disruption; Transformation; Change Management; Education; Learning; Environmental Management; Climate Change; Environmental Sustainability; Geography; Geographic Scope; Global Range; Local Range; Geopolitical Units; Country; Human Resources; Recruitment; Retention; Selection and Staffing; Employees; Employee Relationship Management; Information Technology; Information Management; Innovation and Invention; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Leadership; Innovation Strategy; Knowledge; Knowledge Acquisition; Knowledge Dissemination; Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Organizations; Mission and Purpose; Organizational Culture; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Social Enterprise; Non-Governmental Organizations; Social Psychology; Social and Collaborative Networks; Society; Social Issues; Welfare; Strategy; Cooperation; Adaptation; Public Administration Industry; North and Central America

Citation

Educators

06 Nov 2000
Research & Ideas

The Determinants of Corporate Venture Capital Success

document processing, electronic imaging, workstation and computer peripherals, software, and office automation. These not only successfully commercialized technology lying fallow in the organization but also View Details

Keywords: by Paul Gompers & Josh Lerner

Program

The Business of Entertainment, Media, and Sports

Summary Nowhere has the impact of digital technology been felt more keenly than in the entertainment world, where it has dramatically changed how products are developed and managed—and how talent connects with audiences. In this... View Details

Keywords: Media & Entertainment; Media & Entertainment

26 Apr 2023
In Practice

Is AI Coming for Your Job?

gradually and then suddenly.” Companies will move slowly to deploy generative AI technology like that embodied in OpenAI’s ChatGPT. Harnessing the immense pool of data underlying it will require the... View Details

Keywords: by Kristen Senz; Technology

Career Coach

Jim Warner

Jim (HBS ’80, Yale ‘75) is a board member and advisor to technology and services companies in marketing and media and a veteran of the media and entertainment business. He guides students and alums interested in careers in entertainment,... View Details

Keywords: Technology; Technology; Technology

February 2006 (Revised December 2009)
Case

Pixamo-Inc., AG, or OOO?

Andrew Prihodko is forming a new venture, Pixamo, the next generation of online photo management and sharing sites. Pixamo's alpha site has generated over 1,000 users and a lot of information about registration and usage patterns. Prihodko must address a number of... View Details

Keywords: Geographic Location; Globalized Firms and Management; Internet and the Web; Entrepreneurship; Business Startups; Web Services Industry; Delaware; Switzerland; Ukraine

Citation

Find at Harvard

03 Apr 2019
Book

Fintech's Game-Changing Opportunities for Small Business

will dramatically change the options for small businesses.” Her new book, Fintech, Small Business, & the American Dream: How Technology is Transforming Lending and Shaping a New Era of Small Business Opportunity, will be published... View Details

Keywords: by Martha Lagace; Banking; Financial Services

V. Kasturi Rangan

Kash Rangan is the Malcolm P. McNair Professor of Marketing at the Harvard Business School. Formerly the chairman of the Marketing Department (1998-2002), he is now the co-chairman of the school's Social Enterprise Initiative. He has taught in a wide variety of MBA... View Details

Keywords: high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology; high technology

26 Aug 2013
Lessons from the Classroom

Built for Global Competition from the Start

generation ago. If you are a global entrepreneur, says Harvard Business School Associate Professor William R. Kerr, "you have to think much earlier and much faster." The new MBA second-year course Launching Global Ventures... View Details

Keywords: by Kim Girard; Education

11 Jan 2000
Research & Ideas

Calling All Managers: How to Build a Better Call Center

call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information View Details

Keywords: by Martha Lagace; Service; Financial Services

Web

Academic Units - Faculty & Research

Academic Units Accounting and Management Business, Government and the International Economy Entrepreneurial Management Finance General Management Marketing Negotiation, Organizations & Markets Organizational Behavior Strategy View Details

26 Sep 2024
HBS Seminar

Garrett Van Ryzin, Columbia & Amazon

02 Jun 2010
First Look

First Look: June 2

Work Processes Embedding Robert G. Eccles and Thomas H. DavenportHarvard Business School Case 410-084 Since its inception, Cognizant Technology Solutions has placed a high priority on knowledge management... View Details

Keywords: Martha Lagace

Program

Families in Business

strengths of your family business and implement practices that enable high performance, shareholder loyalty, healthy family relationships, and broad social impact. Key Benefits In this family enterprise management program, you’ll learn... View Details

26 Feb 2001
Research & Ideas

David, Goliath, and Disruption

As elegantly described by HBS professor Clayton M. Christensen in his 1997 bestseller, The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, so-called disruptive technologies are upstart... View Details

Keywords: by Martha Lagace

29 Oct 2000
Research & Ideas

The Entrepreneurial Venture: A Conversation

today. Both underwent significant upheaval, and this helped me to become a better investor, manager, and entrepreneur. What makes the United States such fertile ground for entrepreneurs? Can the rest of the world catch up? Sahlman: The U.S. system is characterized by a... View Details

Keywords: by Susan Young

Career Coach

Jon Puz

Jon (HBS ’08) draws on his healthcare, technology and entrepreneurship experiences to help students and alumni. As an entrepreneur and executive, Jon has served in leadership roles with companies ranging from early stage to those with... View Details

Program

Strategic Perspectives in Nonprofit Management

Summary Today's nonprofit organizations are faced with shifting demands for services, resource constraints, and diverse operational challenges. They must also learn to navigate the advent of new technology and new sources of funding. To... View Details

02 May 2014
Working Paper Summaries

Profits and Economic Development

Keywords: by Dan Schwab & Eric Werker

January 2023 (Revised April 2023)
Case

Cobalt Robotics: Scaling Workplace Robotics

By: Jeffrey F. Rayport, Nicole Tempest Keller and Kyung Keun Park

Founded in 2016, Cobalt Robotics, based in Fremont, California, was a Robot-as-a-Service (RaaS) company that built autonomous workplace robots that were designed to replace or supplement human security guards. Outfitted with over 60 sensors, Cobalt robots patrolled... View Details

Keywords: Information Infrastructure; Disruptive Innovation; Innovation and Invention; Marketing Strategy; Marketing Channels; Customers; Technology Industry; United States; California

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