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  • January 2017 (Revised August 2017)
  • Case

Mexico's Energy Reform

By: Richard H.K. Vietor and Haviland Sheldahl-Thomason
Energy—both petroleum and electricity—had been terribly managed for decades in Mexico. The two national monopolies—PEMEX and CFE—were inefficient, overstaffed, corrupt, rife with subsidies, and losing money. Finally, in 2012, President Enrique Peña Nieto announced his... View Details
Keywords: Energy; Governing Rules, Regulations, and Reforms; Performance Improvement; Energy Industry; Mexico
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  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

on a company's financial, environmental, social, and governance performance and shows the relationships between them. This kind of Integrated... View Details
Keywords: by Staff
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

care providers such as doctors and hospitals placing profits before client needs (David Stahl, John Van Slyke, Roger Chen, Jan Fersing, Hugh Quick, among others); the agency problem separating payers such as individuals, businesses, and the View Details
Keywords: by Jim Heskett; Health
  • 01 Mar 2004
  • News

David “Bull” Gurfein: Bronze Star citation

Summary Action: Major David Gurfein, while serving as Officer-in-Charge, Task Force “Bold Eagle Bravo”, I Marine Expeditionary Force, 20 March 2003, performed his duties in a professional and heroic manner. Task Force “Bold Eagle Bravo”... View Details
Keywords: Government; Government
  • 2003
  • Report

Effectiveness of Stakeholder Participation Processes: Yacyretá Hydroelectric Project, Paraguay and Argentina (LAC Region)

By: Alnoor Ebrahim
Keywords: Business and Stakeholder Relations; Corporate Governance; Performance Effectiveness; Energy Industry; Paraguay; Argentina
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  • 03 Jan 2018
  • What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

systems." Citing Robert Clarke, past Dean of Harvard Law School, Joe recalled Clarke noted that "Boards could be stewards of the corporation, looking after its long term health, or compliance officers using the Board's time to audit its View Details
Keywords: by James Heskett
  • 02 Sep 2014
  • First Look

First Look: September 2

the effect of mandatory sustainability reporting on corporate disclosure practices. Specifically, we examine regulations mandating the disclosure of environmental, social, and View Details
Keywords: Sean Silverthorne
  • 01 Mar 2003
  • News

Three Appointed to Endowed Professorships

efforts center on issues affecting entrepreneurial firms and their investors. Gompers studies the structure, governance, and performance of private equity funds; the sources of financing, incentive design, and View Details
Keywords: fellowships; Colleges, Universities, and Professional Schools; Educational Services
  • October 2002 (Revised June 2006)
  • Case

KnowledgeNet (A)

By: William A. Sahlman and Elizabeth Kind
Describes the internal reporting package for a rapidly growing company in the e-learning industry. Management must analyze the data in the package and decide what actions to take. They must also decide what to communicate to the board of directors. Contains a... View Details
Keywords: Internet and the Web; Growth Management; Governing and Advisory Boards; Performance Improvement; Performance Evaluation; Education Industry
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  • 11 Jan 2011
  • First Look

First Look: Jan. 11

Review 89 Abstract The capitalist system is under siege. In recent years business has been criticized as a major cause of social, environmental, and economic problems. Companies are widely thought to be... View Details
Keywords: Sean Silverthorne
  • October 2023
  • Article

Laboratory Safety and Research Productivity

By: Alberto Galasso, Hong Luo and Brooklynn Zhu
Are laboratory safety practices a tax on scientific productivity? We examine this question by exploiting the substantial increase in safety regulations at the University of California following the shocking accidental death of a research assistant in 2008.... View Details
Keywords: Economics Of Science; Risk Perception; Safety Regulations; Governing Rules, Regulations, and Reforms; Working Conditions; Safety; Performance Productivity
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  • June 2020
  • Article

How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections

By: Maria Ibanez and Michael W. Toffel
Accuracy and consistency are critical for inspections to be an effective, fair, and useful tool for assessing risks, quality, and suppliers—and for making decisions based on those assessments. We examine how inspector schedules could introduce bias that erodes... View Details
Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Governing Rules, Regulations, and Reforms
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  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

Summing Up The predominance of opinions expressed a concern about what happened in Microsoft's dispute with the Government and laid the blame at the feet of both the company's leadership and of board members who either supported the... View Details
Keywords: by James Heskett
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

that meet performance standards at reasonable costs. But in practice, too few government managers are skilled in understanding and using industry financial incentives or the process of controlling costs,... View Details
Keywords: by J. Ronald Fox; Service
  • 05 Jan 2017
  • Blog Post

Crossing the River: The HBS/HKS Joint Degree Program

Nonprofits, and The Role of Government in Market Economies. For my MPP capstone exercise, I tapped into interest generated by the HKS Government Performance Lab and focused on... View Details
  • Profile

Danny Cho

heard of a cash flow statement in my life to performing due diligence on potential acquisition targets, assisting seasoned General Managers in go-to-market strategies, and launching a new business model. I felt comfortable contributing in... View Details
Keywords: Nonprofit / Government
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

government involvement was an issue. Regardless of the vehicle for achieving it, there was little optimism that we would be seeing a significant incremental effort soon. As I read your responses, a question crossed my mind: In light of... View Details
Keywords: by James Heskett; Construction
  • 11 Nov 2014
  • First Look

First Look: November 11

environmental performance, and social responsibility evaluation, which cover the company in the national, regional, and corporate levels for the purpose of realizing the comprehensive evaluation of economic and environmental performance... View Details
Keywords: Sean Silverthorne
  • 2015
  • Working Paper

Bureaucratic Norms and State Capacity in India: Implementing Primary Education in the Himalayan Region

By: Akshay Mangla
Himachal Pradesh outperforms other Indian states in implementing universal primary education. Through comparative field research, this article finds that bureaucratic norms—unwritten rules that guide public officials—influence how well state agencies deliver services... View Details
Keywords: India; Norms; State Capacity; Civil Society; Policy Implementation; Education; Policy; Performance Capacity; Education Industry; Public Administration Industry; India
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  • June 1989 (Revised July 2006)
  • Case

Chaircraft Corporation, 1988

By: Steven C. Wheelwright
Illustrates the difficulty of effective production planning and production control in a multistage production process affected by seasonal demand. A rewritten version of an earlier case by S.C. Wheelwright. View Details
Keywords: Governance Controls; Demand and Consumers; Production; Performance Effectiveness; Planning
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