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  • 01 Feb 2012
  • News

Harvard Business School Professor Discusses Importance of ISO Standards

  • 06 Dec 2021
  • News

3-Minute Briefing: Bonnie Kintzer (MBA 1987)

was good at, what needed to change, and why they stayed. Because what makes somebody stay through two bankruptcies? There’s something to learn from that. One of my first hires was someone to lead the digital transformation. Without exaggeration, we actually rebuilt... View Details
Keywords: Jennifer Gillespie; publishing; digital transformation; change management; leadership; Publishing Industries (except Internet); Information
  • April 1994 (Revised October 2001)
  • Case

Mrs. Fields, Inc. (1977 - 1987)

By: Lynda M. Applegate and Keri O. Pearlson
Describes a small company selling freshly baked goods through privately owned specialty stores (each store sells only Mrs. Fields products). The company has about 8,000 employees worldwide and less than 150 information systems people for a unique leverage of MIS... View Details
Keywords: Information Technology; Organizations; Management Systems; Business Strategy; Food and Beverage Industry
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  • February 2013 (Revised February 2013)
  • Case

Wayne Ferrari: iAutomation at a Crossroads

By: Jim Sharpe and Michael Norris
Wayne Ferrari has bridged the gap between being an independent entrepreneur and a "professional manager." After selling his business to a Private Equity (PE) firm, Ferrari takes on the role of CEO and with their support implements a roll-up strategy to attain growth... View Details
Keywords: Entrepreneurial Management; Entrepreneurial Organizations; Leveraged Buyouts; Roll-up; Career Planning; Acquisitions; Pricing; Pricing Policies; Pricing Strategy; Pricing Structure; Acquisition; Entrepreneurship; Private Equity; Distribution; Integration; System; Electronics Industry; Distribution Industry; United States
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  • 2020
  • Book

Experimentation Works: The Surprising Power of Business Experiments

By: Stefan Thomke
Don’t fly blind. See how the power of experiments works for you. When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. They discover that intuition,... View Details
Keywords: Experimentation; Experiments; Market Research; Innovation and Invention; Innovation and Management; Customers; Research
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    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • June 1993 (Revised November 2007)
    • Case

    Duckworth Industries, Inc.--Incentive Compensation Programs

    By: William E. Fruhan Jr.
    A private company is considering an introduction of a long-run incentive compensation system in which payoffs to managers are determined by the economic value added for shareholders by their individual business units. The proposed new system is compared to a number of... View Details
    Keywords: Executive Compensation; Management Teams; Business and Shareholder Relations; Motivation and Incentives; Value Creation
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    • 12 Jan 2011
    • Working Paper Summaries

    Modularity for Value Appropriation--How to Draw the Boundaries of Intellectual Property

    Keywords: by Carliss Y. Baldwin & Joachim Henkel
    • January 2017 (Revised September 2017)
    • Case

    Sales Razor Technologies

    By: Paul Gompers and Noam Wasserman
    Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details
    Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry
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      Shirley Lu

      Shirley Lu is an assistant professor in the Accounting and Management Unit. She teaches the Financial Reporting and Control course in the MBA required curriculum.

      Professor Lu conducts research in the area of Corporate Social Responsibility (CSR) disclosure,... View Details

      • 2023
      • Working Paper

      Culture as a Signal: Evidence from a Natural Field Experiment

      By: Wei Cai, Dennis Campbell and Jiehang Yu
      The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
      Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
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      • 13 Oct 2021
      • News

      EU Rules Governing Artificial Intelligence Will Put Compliance Obligations on Facial Recognition Regtech

      • April 2023 (Revised January 2024)
      • Background Note

      Note on Healthcare in Ghana

      By: Regina E. Herzlinger and Ben Creo
      This note provides an overview of the healthcare system in Ghana. It discusses the public and private sector as well as traditional medical practice. It also discusses the country’s pharmaceutical industry. It is recommended as a companion to Professor Regina... View Details
      Keywords: Africa; Pharmaceutical Companies; Pharmacy Benefit Manager; Health Care; Health Care Costs; Health Care Delivery; Health Care Entrepreneurship; Telehealth; Health Equity; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Business and Government Relations; Health Industry; Pharmaceutical Industry; Ghana
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      • 2010
      • Working Paper

      The Role of Institutional Development in the Prevalence and Value of Family Firms

      We investigate the role played by institutional development in the prevalence and value of family firms, while controlling for the potential effect of cultural norms. China provides a good research lab since it combines great heterogeneity in institutional development... View Details
      Keywords: Family Business; Governing Rules, Regulations, and Reforms; Data and Data Sets; Law; Management; Organizational Culture; Research; Value; China
      Related
      • 26 Mar 2024
      • Research & Ideas

      How Humans Outshine AI in Adapting to Change

      says. “All managers want these systems to be adaptive, intuitive, and have broad applications. Our work identifies a key reason why that's still hard.” You Might Also Like: How Will the Tech Titans Behind... View Details
      Keywords: by Rachel Layne; Technology; Information Technology
      • Article

      Four Things No One Will Tell You About ESG Data

      By: Sakis Kotsantonis and George Serafeim
      As the ESG finance field and the use of ESG data in investment decision-making continue to grow, the authors seek to shed light on several important aspects of ESG measurement and data. This article is intended to provide a useful guide for the rapidly rising number of... View Details
      Keywords: ESG; ESG (Environmental, Social, Governance) Performance; ESG Reporting; Data Analytics; Sustainability; Sustainability Reporting; CSR; Transparency; Investment Management; Socially Responsible Investing; Sustainable Finance; Sustainable Development; Inclusion; Inclusive Growth; Corporate Social Responsibility and Impact; Corporate Accountability; Investment; Management; Climate Change; Corporate Governance; Diversity; Integrated Corporate Reporting
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        Yiwei Li

        Yiwei Li is a Doctoral student of Business Administration at Harvard Business School. He concentrates on managerial accounting research, with interest in topics like incentive scheme and management control system. He pursues the goal  of applying research output into... View Details
        • October 2018
        • Case

        P-Will at DISCO

        By: Ethan Bernstein, Naoko Jinjo and Yuna Sakuma
        From the outside, DISCO—a Japan-based manufacturer of precision tools for semiconductor production devices—appeared to be a rather ordinary company that had achieved rather extraordinary success: it had simultaneously achieved 70% global market share, had lifted its... View Details
        Keywords: Human Capital; P-Will; DISCO; Semiconductors; Self-Managed Organizations; Governance; Human Resources; Selection and Staffing; Management Practices and Processes; Management Systems; Organizational Structure; Organizational Design; Semiconductor Industry; Japan
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        • 31 Jan 2019
        • HBS Seminar

        Ruomeng Cui, Emory University

        • 2024
        • Working Paper

        Determinants of Top-Down Sabotage

        By: Hashim Zaman and Karim R. Lakhani
        We investigate the conditions that motivate managers to impede the growth of talented subordinates due to fears of future competition for their own positions. Our research expands on existing tournament and contest theory literature that considers peer-to-peer sabotage... View Details
        Keywords: Succession Planning; Organizational Hierarchy; Compensation; Promotions; Tournaments; Talent and Talent Management; Organizational Structure; Employee Relationship Management; Performance Evaluation; Organizational Culture; Management Skills
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