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      • April 2017
      • Teaching Note

      Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (A, B, C, D)

      By: Tsedal Neeley and Nathan Overmeyer
      Teaching Note for HBS Nos. 417-068, 417-069, 417-070, and 417-071. View Details
      Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey
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      Neeley, Tsedal, and Nathan Overmeyer. "Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (A, B, C, D)." Harvard Business School Teaching Note 417-084, April 2017.
      • April 2017 (Revised March 2019)
      • Teaching Plan

      ExxonMobil: Business as Usual? (A) and (B)

      By: George Serafeim and David Freiberg
      Teaching Plan for HBS Nos. 117-046 and 117-047. View Details
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      Serafeim, George, and David Freiberg. "ExxonMobil: Business as Usual? (A) and (B)." Harvard Business School Teaching Plan 117-057, April 2017. (Revised March 2019.)
      • April 2017 (Revised May 2023)
      • Teaching Plan

      Delivering the Goods at Shippo

      By: Jeffrey J. Bussgang and Olivia Hull
      Teaching Plan for HBS No. 817-065. View Details
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      Bussgang, Jeffrey J., and Olivia Hull. "Delivering the Goods at Shippo." Harvard Business School Teaching Plan 817-106, April 2017. (Revised May 2023.)
      • April 2017
      • Teaching Note

      The Birth, Life and Death of Rdio

      By: Robert J. Dolan
      Teaching Note for HBS No. 516-092. View Details
      Keywords: Digital Music; Marketing
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      Dolan, Robert J. "The Birth, Life and Death of Rdio." Harvard Business School Teaching Note 517-114, April 2017.
      • April 2017
      • Teaching Note

      CV Ingenuity (A) and (B)

      By: Regina E. Herzlinger
      Teaching Note for HBS Nos. 315-045 and 315-087. View Details
      Keywords: Health Care; Health Care and Treatment; Health Industry; United States
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      Herzlinger, Regina E. "CV Ingenuity (A) and (B)." Harvard Business School Teaching Note 317-119, April 2017.
      • April 2017
      • Teaching Note

      Sesame Workshop: Bringing Big Bird Back to Health (Abridged)

      By: Rosabeth Moss Kanter, Ryan Raffaelli, Ai-Ling Jamila Malone and Jonathan Cohen
      Sesame Workshop was in the middle of a turnaround in 2016. CEO Jeff Dunn had reorganized and shifted the iconic institution to respond to digital disruption and a consensus culture. This Teaching Note helps instructors teach the abridged and full-length versions of... View Details
      Keywords: Turnaround; NGO; Non-profit; Organization Alignment; Managing Change; Philanthropy; Media; Television; Reorganization; Talent; Innovation; Risk Aversion; Organizational Change and Adaptation; Change Management; Restructuring; Identity; Transformation; Education Industry; Media and Broadcasting Industry
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      Kanter, Rosabeth Moss, Ryan Raffaelli, Ai-Ling Jamila Malone, and Jonathan Cohen. "Sesame Workshop: Bringing Big Bird Back to Health (Abridged)." Harvard Business School Teaching Note 317-118, April 2017.
      • April 2017
      • Teaching Plan

      CLP: Powering Asia

      By: George Serafeim, Rebecca Henderson and David Freiberg
      Teaching Note for HBS No. 115-038. View Details
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      Serafeim, George, Rebecca Henderson, and David Freiberg. "CLP: Powering Asia." Harvard Business School Teaching Plan 117-053, April 2017.
      • April 2017
      • Supplement

      Q&A with Tom Kalil, Deputy Director for Technology & Innovation

      By: Linda A. Hill and Allison J. Wigen
      In this video supplement to the HBS case study "Tom Kalil, Deputy Director for Technology & Innovation," case protagonist Tom Kalil discusses leading a team of policy entrepreneurs at the White House Office of Science and Technology Policy from 2008-2016. View Details
      Keywords: Innovation; Government; Government Innovation; Leading Teams; Collaboration; Cross-sector Collaboration; Innovation Strategy; Innovation Leadership; Leadership; Leadership Development; Groups and Teams; Policy; Collaborative Innovation and Invention; United States
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      Hill, Linda A., and Allison J. Wigen. "Q&A with Tom Kalil, Deputy Director for Technology & Innovation." Harvard Business School Multimedia/Video Supplement 417-712, April 2017.
      • April 2017
      • Teaching Note

      Yushan Bicycles: Learning to Ride Abroad (Brief Case)

      By: Christopher A. Bartlett and Paul S. Myers
      Teaching Note for HBS No. 917-539. View Details
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      Bartlett, Christopher A., and Paul S. Myers. "Yushan Bicycles: Learning to Ride Abroad (Brief Case)." Harvard Business School Teaching Note 917-540, April 2017.
      • April 2017
      • Teaching Note

      Spotify

      By: Anita Elberse
      Teaching Note for HBS No. 516-046. View Details
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      Elberse, Anita. "Spotify." Harvard Business School Teaching Note 517-109, April 2017.
      • April 2017 (Revised April 2017)
      • Teaching Note

      CEO Activism (A) and (B)

      By: Michael W. Toffel and Aaron K. Chatterji
      Teaching Note for HBS Nos. 617-001 and 617-048. View Details
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      Toffel, Michael W., and Aaron K. Chatterji. "CEO Activism (A) and (B)." Harvard Business School Teaching Note 617-061, April 2017. (Revised April 2017.)
      • March 2017
      • Teaching Note

      MRC's House of Cards

      By: Anita Elberse
      Teaching Note for HBS No. 515-003. View Details
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      Elberse, Anita. "MRC's House of Cards." Harvard Business School Teaching Note 517-107, March 2017.
      • March 2017 (Revised March 2017)
      • Teaching Plan

      Classtivity: Payal's Pirouette

      By: Jeffrey J. Bussgang and Olivia Hull
      Teaching Plan for HBS No. 817-002. View Details
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      Bussgang, Jeffrey J., and Olivia Hull. "Classtivity: Payal's Pirouette." Harvard Business School Teaching Plan 817-105, March 2017. (Revised March 2017.)
      • March 2017
      • Teaching Note

      ASICS: Chasing a 2020 Vision

      By: Elie Ofek
      Teaching Note for HBS No. 517-060. View Details
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      Ofek, Elie. "ASICS: Chasing a 2020 Vision." Harvard Business School Teaching Note 517-081, March 2017.
      • March 2017
      • Teaching Note

      Belk: Toward Exceptional Scheduling

      By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats, Luke Hassall and Kathy Qu
      Teaching Note for HBS No. 415-023. View Details
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      Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, Luke Hassall, and Kathy Qu. "Belk: Toward Exceptional Scheduling." Harvard Business School Teaching Note 417-059, March 2017.
      • March 2017
      • Teaching Note

      Hello Alfred: Come Home Happy

      By: Joseph B. Fuller and Carin-Isabel Knoop
      Teaching Note for HBS No. 316-154. View Details
      Keywords: On-demand Economy; Sharing Economy; Technology Startup; Technology; Growth Strategy; Business Startups; Business Growth and Maturation; Entrepreneurship; Mobile and Wireless Technology; Strategic Planning; Service Industry; United States; Boston; Cambridge; New York (city, NY); California
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      Fuller, Joseph B., and Carin-Isabel Knoop. "Hello Alfred: Come Home Happy." Harvard Business School Teaching Note 317-099, March 2017.
      • March 2017
      • Supplement

      eBay vs. Carl Icahn, 2014: Interview with John Donahoe, eBay CEO 2008-2015

      By: David B. Yoffie, Eric Baldwin and Tom Ryder
      This video, a supplement to HBS Case No. 717-417, features an interview with former eBay CEO John Donahoe, providing his perspective on eBay's response to activist investor Carl Icahn's attack on eBay, which began in January 2014. After giving some of his own... View Details
      Keywords: Activist Shareholder; Activist Investors; Technology; Strategy; Corporate Strategy; Investment Activism; Financial Services Industry; Retail Industry; Technology Industry
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      Yoffie, David B., Eric Baldwin, and Tom Ryder. "eBay vs. Carl Icahn, 2014: Interview with John Donahoe, eBay CEO 2008-2015." Harvard Business School Multimedia/Video Supplement 717-801, March 2017.
      • Other Article

      My Favorite Slide: The Entrepreneurial Gap Applied to Health Care

      By: Robert S. Kaplan and Robert Simons
      Value-based health care increases physicians’ accountability for patient outcomes. Many have resisted, claiming that patient outcomes are influenced by many forces outside their control, such as patient’s compliance with post-acute and rehab care. The difference... View Details
      Keywords: Health Care and Treatment; Outcome or Result; Motivation and Incentives
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      Kaplan, Robert S., and Robert Simons. "My Favorite Slide: The Entrepreneurial Gap Applied to Health Care." NEJM Catalyst (March 8, 2017). (Blog Post.)
      • March 2017
      • Exercise

      Designing Transformational Customer Experiences

      By: Stefan Thomke
      Anyone who has recently travelled, gone shopping, or tried to have a problem solved may have little recollection of the experience. Worse yet, some are frustrated by the lack of responsiveness or empathy that they encountered. The reality is that most customer... View Details
      Keywords: Customer Experience; Exercise; Learning By Doing; LEGO; Storytelling; Customer Satisfaction; Design; Innovation and Management; Transformation; Service Delivery
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      Thomke, Stefan. "Designing Transformational Customer Experiences." Harvard Business School Exercise 617-051, March 2017.
      • March 2017
      • Teaching Note

      China: The New Normal

      By: Richard H.K. Vietor
      Teaching Note for HBS No. 716-080. View Details
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      Vietor, Richard H.K. "China: The New Normal." Harvard Business School Teaching Note 717-039, March 2017.
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