Publications

Educators

March 30, 2010
Article

The Quest for the 'Holy Grail' of Integrated Financial and CSR Reporting

By: Robert Eccles and Michael Krzus

Keywords: Finance; Integration; Reports

Find at Harvard

26 May 2015
First Look

First Look: May 26

http://hrleadsbusiness.org/rise-of-hr-e-book May 2015 JAMA, the Journal of the American Medical Association Medicine's Continuous Improvement Imperative By: Huckman, Robert S., and Ananth Raman Abstract— Maintaining quality and spurring... View Details

Keywords: Sean Silverthorne

31 Aug 2010
First Look

First Look: August 31

Struggles and Standard Chartered Bank: Managing Global Key Accounts Robert G. Eccles and Kerry HermanHarvard Business School Case 411-011 Daren Kemp, a partner at leadership consultancy and executive search... View Details

Keywords: Sean Silverthorne

June 2016
Article

When Doctors Go to Business School: Career Choices of Physician-MBAs

By: Damir Ljuboja, Brian W. Powers, Benjamin Robbins, Robert S. Huckman, Krishna Yeshwant and Sachin Jain

There has been substantial growth in the number of physicians pursuing Master of Business Administration (MBA) degrees over the past decade, but there is continuing debate over the utility of these programs and the career outcomes of their graduates. The authors... View Details

Keywords: Medical Education; MD; MBA; Physicians; Executive Education; Training; Personal Development and Career; Health Care and Treatment; Health Industry; United States

28 Aug 2012
First Look

First Look: August 28

Link between Non-financial and Financial Performance in One Space Authors: Robert G. Eccles, Jess Schulschenk, and George Serafeim Publication: In Making Investment Grade: The Future of Corporate Reporting, edited View Details

Keywords: Sean Silverthorne

04 Oct 2011
First Look

First Look: October 4

consumers to reduce their energy usage. OPOWER was co-founded in 2008 by two young Harvard graduates, Dan Yates and Alex Laskey, who were inspired by Robert Cialdini's... View Details

Keywords: Sean Silverthorne

Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick

Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details

Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations

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2015
Working Paper

Materiality in Corporate Governance: The Statement of Significant Audiences and Materiality

By: Robert G. Eccles and Tim Youmans

Under the prevailing ideology of "shareholder primacy" most boards of directors believe that they are prevented from considering stakeholders other than shareholders in determining material issues and materiality for strategy and reporting. New research is showing that... View Details

Keywords: Governing and Advisory Boards; Business and Stakeholder Relations; Corporate Governance; Business and Shareholder Relations

SSRN

Guest Column

In This Corner, DJSI; and in This Corner, Materiality. Ding!

By: Robert G. Eccles and Tim Youmans

Keywords: Sustainability Reporting; Integrated Corporate Reporting

August 2011
Teaching Note

Exeter Group, Inc. (TN)

By: Robert G. Eccles and Penelope Rossano

Teaching Note for 409001. View Details

Keywords: Markets; Projects; Resource Allocation; Corporate Strategy; Goals and Objectives; Performance Capacity; Service Delivery; Information Technology Industry; Consulting Industry

July 2011
Teaching Note

The Credit Suisse/Gerson Lehrman Group Alliance (TN)

By: Robert G. Eccles and Penelope Rossano

Teaching Note for 409046. View Details

Keywords: Competition; Equity; Alliances; Competitive Advantage; Leadership; Research; Business Model; Quality; Revenue; Contracts; Financial Markets; Consulting Industry; Service Industry

First Quarter 2011
Article

Two Disruptive Ideas Combined: Integrated Reporting in the Cloud

By: Robert G. Eccles and Kyle Armbrester

Keywords: Disruption; Integration; Reports

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March – April 2011
Article

Integrated Reporting: A Source of Competitive Advantage

By: Robert G. Eccles and George Serafeim

Keywords: Reports; Integration

February 2009 (Revised March 2013)
Case

Shanghai Diligence Law Firm (A)

By: Robert G. Eccles and Catherine Zhang

Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all professional service firms (picking and retaining talent and building a desired client... View Details

Keywords: Business Startups; Compensation and Benefits; Retention; Growth and Development Strategy; Service Operations; Motivation and Incentives; Legal Services Industry; China

Educators

December 2007 (Revised June 2009)
Case

KPMG (A): A Near-Death Experience

By: Robert G. Eccles and Eliot Sherman

Describes the way in which "Big Four" auditor KPMG dealt with an indictment stemming from the firm's sale of tax shelters. In 2005 Tim Flynn has been KPMG Chairman for a matter of days when he learns that the government is preparing to indict the firm on charges of... View Details

Keywords: Accounting Audits; Crime and Corruption; Taxation; Lawsuits and Litigation; Crisis Management; Partners and Partnerships; Accounting Industry; Service Industry

Educators

Article

Sustainability in Financial Services Is Not About Being Green

By: Robert G. Eccles and George Serafeim

Keywords: Sustainability; Financial Services; Banks; Insurance Companies; Risk; Risk Management; Insurance; Accounting; Banks and Banking; Financial Services Industry