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- Faculty Publications (299)
Show Results For
- All HBS Web (1,229)
- Faculty Publications (299)
- 12 Apr 2016
- First Look
April 12, 2016
April 2016 Harvard Business Review Can You Cut 'Turn Times' Without Adding Staff? By: Bernstein, Ethan, and Ryan W. Buell Abstract—The president of RSA Ground, the subsidiary of Rising Sun Airlines responsible for servicing its planes at... View Details
Keywords: Sean Silverthorne
- 10 May 2016
- First Look
May 10, 2016
developing world. We then discuss how survey techniques can be improved to better measure willingness to pay for urban amenities. Finally, we explain how Internet data is being used to improve the quality of city services. Publisher's... View Details
Keywords: Carmen Nobel
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
and the present. (The comparable figures for India are $330 and $2,104). Nonetheless, likely negative outcomes range from poor quality construction and growing work-related accidents to the remarkably low level of personal trust seen in... View Details
Keywords: by Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
Hamermesh, Mona Sinha, and Elizabeth VrolykHarvard Business School Case 812-020 Healthpoint Services sought to address rural India's shortage of quality and affordable healthcare with a multi-service... View Details
Keywords: Sean Silverthorne
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
sense of purpose could use that to guide innovation. One of the exciting parts of SuperCorp and the rise of this company model is that it's actually a way to develop products and services faster, to get more innovation, and to showcase... View Details
Keywords: by Sean Silverthorne
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
fledgling New Jersey protective-packaging company. Under his leadership, Sealed Air soon became known for its quality products and technological innovation. By the time Dunphy stepped down as company chairman in 2000, Sealed Air's sales... View Details
Keywords: by Garry Emmons
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
not born but made. In a book dense with epiphanies, the most galvanizing one may be that the power to lead courageously resides in each of us. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53588 forthcoming Journal of View Details
Keywords: Sean Silverthorne
- 06 Sep 2016
- First Look
September 6, 2016
buyer characteristics. Consider the experiences of condo developers targeting retirees who wanted to downsize their homes. Sales were weak until the developers realized their business was not construction but transitioning lives. Instead of adding more features to the... View Details
Keywords: Carmen Nobel
- 01 Nov 2011
- First Look
First Look: Nov. 1
Entrepreneurship in India Authors:Ejaz Ghani, William R. Kerr, and Stephen O'Connell Abstract We analyze the spatial determinants of entrepreneurship in India in the manufacturing and services sectors. Among general district traits, View Details
Keywords: Sean Silverthorne
- 13 Dec 2016
- First Look
December 13, 2016
unreliable, and crushingly expensive. There is no shortage of proposed solutions, but central to the best of them is the idea that health care needs more competition. In other sectors, competition improves quality and efficiency, spurs... View Details
Keywords: Carmen Nobel
- 11 Apr 2018
- News
The First Five Years: Regan Turner (MBA 2013)
readjustment in some way. At the same time, the communities that these veterans are returning to after their service are struggling with issues like urban blight, school infrastructure, and access to quality... View Details
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
managers' social initiatives are akin to using a dishwasher to wash clothes. Corporations can contribute best to society if they do what they do best: employ a workforce to provide goods and services to the marketplace and, in so doing,... View Details
Keywords: by Manda Salls
- 20 Jan 2015
- First Look
First Look: January 20
practices in over 1,800 schools educating 15-year-olds in eight countries. Overall, we show that higher management quality is strongly associated with better educational outcomes. The UK, Sweden, Canada, and the U.S. obtain the highest... View Details
Keywords: Sean Silverthorne
- 17 Apr 2012
- First Look
First Look: April 17
Janisse Publication:Best Paper Proceedings of the Academy of Management (2012). Abstract We examine the internal supply chains at two service organizations to discover the source of disruptions that erode employees' efficiency. Through... View Details
Keywords: Carmen Nobel
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
redeploying anesthesiologists to duties that are more appropriate and reducing their unnecessary duties by 30%. Furthermore, the change in epidural placement location alone in 80% of cases reduced costs by 18%. These changes did not compromise View Details
Keywords: by Sean Silverthorne
- 15 Jan 2008
- First Look
First Look: January 15, 2008
out among community hospital systems in its pursuit of service rationalization, clinical quality improvement, and value-based delivery. Driven by determined leadership, ThedaCare began site-based View Details
Keywords: Martha Lagace
- 18 Aug 2009
- First Look
First Look: August 18
members' prior experience working with one another—is one mechanism that helps teams leverage the benefits of diversity in team member experience by alleviating coordination problems that diversity creates. We use detailed project- and individual-level data from an... View Details
Keywords: Martha Lagace
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a service agreement that defines... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 21 Jan 2014
- First Look
First Look: January 21
providing an additional source of revenue, but reduces consumer demand for the service. We characterize equilibrium information provision, disclosure levels, and prices and show that competition with privacy has several effects on the marketplace. First, competition... View Details
Keywords: Sean Silverthorne
- Profile
Lisa Cousins
management consulting, and wanted to move to a functional role in a company to deepen my industry knowledge and management skills. I knew that HBS, through its international reputation, strong alumni network, and high quality teaching... View Details