Publications

January 2010 (Revised March 2013)
Teaching Note

Western Union: Our World, Our Family® (TN)

By: Christopher Marquis and Bobbi Thomason

Teaching Note for [410050]. View Details

Keywords: Business Model; Financial Management; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Diversity; Financial Services Industry

January 2014 (Revised March 2015)
Technical Note

The Market Power of Platform-Mediated Networks

By: Benjamin Edelman

This note provides criteria to evaluate the power of a platform-mediated network. For a company considering building such a network or an investor considering funding such an effort, this analysis reveals the scope and desirability of the opportunity. Meanwhile, for a... View Details

Keywords: Intermediaries; Platforms; Platform Strategy; Business Model; Agreements and Arrangements; Distribution Channels; Networks; Technology Platform; Financial Services Industry; Financial Services Industry; Financial Services Industry

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

contest. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54708 June 2018 Management Science Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged By: Lee, Clarence, Elie Ofek, and Thomas Steenburgh Abstract—We study... View Details

Keywords: Dina Gerdeman

January 2002 (Revised March 2002)
Case

Virtualis Systems (Condensed)

By: Michael J. Roberts and Jay O. Light

Focuses on a graduating HBS MBA who has been working part-time with a Web-hosting firm in California. Discusses the question of which of several "business models" make the most sense for the company to pursue. View Details

Keywords: Entrepreneurship; Business Model; Management Analysis, Tools, and Techniques; Growth and Development Strategy; Business Strategy; Cost vs Benefits; SWOT Analysis; Management Practices and Processes; Web Services Industry; California

28 Apr 2015
First Look

First Look: April 28

"by the numbers." We discuss relational incentive contracts that use informal weights on formal performance measures. More importantly, we suggest how formal measures can be used in new models of informal management. We also... View Details

Keywords: Sean Silverthorne

08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving in analog, trying to measure... View Details

Keywords: by Michael Blanding; Consumer Products

18 Jun 2001
Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

process that comprises many small projects, that evolves to meet the emerging demands of the ever-changing marketplace, that allows for frequent experimentation, and that delivers value on an ongoing basis. "Several decades ago, we learned that manufacturing View Details

Keywords: by Jim Aisner

20 Dec 2016
First Look

December 20, 2016

forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details

Keywords: Carmen Nobel

08 May 2020
In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

that will risk closing their doors without our aid. Because COVID-19 affects the entire economy, to triage this way requires donors to urgently look in an unfamiliar place: for-profit models delivering high-impact interventions. To... View Details

Keywords: by Danielle Kost

14 Sep 2010
First Look

First Look: September 14, 2010

lending data from a financial services organization that implemented a highly decentralized business model. I exploit variation in this organization in whether or not employees are selected via channels that are likely to sort on the... View Details

Keywords: Sean Silverthorne

21 Nov 2006
First Look

First Look: November 21, 2006

patterns. We present a model where beliefs determine the types of contracts that firms offer and whether workers exert effort. Some workers become criminals, depending on their luck in the labor market, the expected punishment, and an... View Details

Keywords: Sean Silverthorne

04 Aug 2009
First Look

First Look: August 4

converging U.S. GAAP with IFRS, competition between the FASB and the IASB would allow GAAP to better respond to market forces. Patent Policy, Patent Pools, and the Accumulation of Claims in Sequential Innovation Authors:Gastón Llanes and Stefano Trento Abstract We... View Details

Keywords: Martha Lagace

October 2011 (Revised January 2012)
Case

LinkedIn Corporation

By: Francois Brochet and James Weber

The case is set at the end of the first public trading day of LinkedIn, an online professional network company. It provides information on the company's business model, financial statements, competitive landscape, and IPO terms, to help the reader critically assess the... View Details

Keywords: Initial Public Offering; Growth and Development; Earnings Management; Risk Management; Valuation; SWOT Analysis; Emerging Markets; Business Model; Information Technology; Competitive Strategy; Web Services Industry