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  • 04 May 2016
  • What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

but people will still refer to it as Boaty I say take the gift and run with it!” Frank D. did indeed run with it, suggesting that “The life boats could be Life Boaties. He (apparently referring to the gender... View Details
Keywords: by James Heskett; Advertising
  • 01 Feb 2001
  • News

Q&A - Dirty Money: Raymond Baker Explores the Free Market's Demimonde

laundering and illegal flight capital." These are among the most opaque problems the world faces," Baker says. "In this era of globalization, they constitute the biggest loophole in the free-market system." You assert that Western banks... View Details
Keywords: Finance; Government
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

Since the start of the 2000s, a high-level corporate position has evolved that is still something of a mystery. As companies have engaged in more efforts around sustainability, environmental and otherwise, the "chief sustainability officer" has been created... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

have been affected. Just a handful of these children were born in the U.S., where safety concerns were raised by Dr. Frances Oldham Kelsey, the medical officer handling the thalidomide application at the U.S. Food and Drug Administration.... View Details
Keywords: Dina Gerdeman
  • 01 Dec 2015
  • News

The Harvard Business School Campaign: Regional Events

the reception and strolling dinner held in Seattle’s History of Flight Museum during The Harvard Business School Campaign Seattle Regional Event. Joan Schaefer (MBA 1977), Clyde Loughridge (MBA 1951), and Jim Schaefer (MBA 1977) during a... View Details
  • September 2019 (Revised May 2020)
  • Case

Keroche (A): Fighting for Share in the Kenyan Alcoholic Drinks Market

By: Ramon Casadesus-Masanell and Pippa Tubman Armerding
This case discusses the challenges faced by Kenyan alcoholic drinks producer Keroche Industries Limited in 2003, when the Kenyan government accused the company of manufacturing and selling substandard alcoholic drinks, revoked its liquor licenses, and shut down its... View Details
Keywords: Keroche; Alcohol; Wine; Manufacturing; Informal Market; Regulation; Illicit; Illegal; Shutdown; Factory; Low-income Consumers; Multinational; Local; Government; Allegations; Accusations; Negative Press; EABL; Tusker; Beer; SAB; Chang'aa; Naivasha; Rift Valley; East Africa; Lawsuit; Legal Battle; Business Ventures; Business Exit or Shutdown; Business Growth and Maturation; Business Startups; Production; Safety; Quality; Distribution; Small Business; Family Business; Crime and Corruption; Customer Focus and Relationships; Decisions; Income; Demographics; Geographic Scope; Geographic Location; Goods and Commodities; Government Legislation; Growth and Development; Business History; Lawsuits and Litigation; Laws and Statutes; Lawfulness; Goals and Objectives; Consumer Behavior; Market Entry and Exit; Problems and Challenges; Social Issues; Poverty; Strategy; Competition; Entrepreneurship; Manufacturing Industry; Food and Beverage Industry; Kenya; Nairobi; Africa
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  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

self-conscious focus on increasing safety and effectiveness—which compelled workers to adopt a set of work practices that supported deep and ongoing learning—had the secondary consequence of disrupting and... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2021
  • Research & Ideas

Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring

A year of COVID-19 limbo has turned the notion of self-care into a mainstream pursuit. After all, with the pandemic’s end on the distant horizon, we all just need to hang in there a little longer—even CEOs. Earlier this month, we looked... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg

    Herbert D. Kelleher

    Kelleher is the founder of a low cost and highly profitable airline. Southwest has refined the low-cost, no-frills, no-reserved seats approach to air travel, providing over 2,300 flights daily View Details
    Keywords: Transportation
    • Portrait Project

    Emilka Valentova

    investment opportunities, I saw random numbers scattered across Excel. I was a star extinguished. I planned to be no more. Diagnosis: depression. I heard it many times: Don't talk. Don't share. Don't show. A black cab picked me up from a... View Details
    • 04 Jan 2012
    • First Look

    First Look: January 4

    halls, on the docks, and during casual social interactions. The emphasis in the shared language gradually shifts from safety and solidarity to safety, collaboration, and economic power. The newly developed... View Details
    Keywords: Carmen Nobel
    • 01 Jun 2004
    • News

    Massport, Back on Course

    we have maintained our operating budget relatively flat, which means we’ve had to take $20 million out of other areas. And that’s quite a challenge without sacrificing safety or efficiency. What other... View Details
    Keywords: Roger Thompson; Massport; Transit and Ground Passenger Transportation; Transportation
    • 31 Jan 2017
    • First Look

    First Look at New Research: January 31, 2017

    Abstract—The Food and Drug Administration approves new medical devices after in-depth reviews of safety and effectiveness data. Some have advocated for shorter review times to encourage innovation. We... View Details
    Keywords: Carmen Nobel
    • 17 Nov 2015
    • First Look

    November 17, 2015

    Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, View Details
    Keywords: Sean Silverthorne
    • 21 Jul 2009
    • First Look

    First Look: July 21

    9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and View Details
    Keywords: Martha Lagace
    • Profile

    Jackie Burgos

    brings together my previous quantitative experiences with my passion for media,” according to Jackie. Taking flight to break new ground But for Jackie, the HBS experience is... View Details
    • 23 Mar 2010
    • First Look

    First Look: March 23

    and responding to adverse drug reactions suggests that only government regulators are in a position to integrate case report and statistical analysis. Despite the appeal of fragmented post-market drug View Details
    Keywords: Martha Lagace
    • 19 Jun 2007
    • First Look

    First Look: June 19, 2007

    Harvard Business School Note 706-044 Describes the emergence of several kinds of efforts to assure the safety of foreign investment in emerging markets: international arbitration, expanded official political... View Details
    Keywords: Martha Lagace
    • 15 Dec 2009
    • First Look

    First Look: Dec. 15, 2009

    explored in this paper. Restructuring Within an Academic Health Center to Support Quality and Safety: The Development of the Center for Quality and Safety at the Massachusetts General Hospital... View Details
    Keywords: Martha Lagace
    • 01 Dec 2022
    • News

    Flying High

    type-rated captain, he occasionally pilots Aero flights in addition to his duties as CFO: “Historically, the most successful models are low-cost airlines; we’re flipping that model on its head.” Aero... View Details
    Keywords: April White; aviation; airlines; entrepreneurship; leadership; innovation; Air Transportation; Transportation