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  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

use of electronic health records and greater delegation were independently associated with higher levels of production. That is, practices that increased the number of tasks performed using EHR saw an increase in clinician productivity,... View Details
Keywords: by Dina Gerdeman; Health
  • 07 Dec 2016
  • HBS Case

Why Millennials Flock to Fintech for Personal Investing

faith in the power of technology to solve their problems. (In fact, the Occupy Wall Street generation may be more likely to trust a fintech company than a big New York banking firm.) Moreover, millennials are heavy users of social media,... View Details
Keywords: by Michael Blanding; Financial Services
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

Chinua Achebe, A Daughter of Han, by Ning Lao T'ai-t'ai, and No Future Without Forgiveness, by Desmond Tutu. Joseph Fuller There is something special about visiting your local independent bookstore in anticipation of finding the perfect... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 2017
  • Book

Profits and Sustainability: A History of Green Entrepreneurship

By: Geoffrey Jones
This book explores whether profits and environmental sustainability are compatible through the lens of a global history of green entrepreneurship between the nineteenth century and today. It tells the story of the extraordinary and often eccentric men and women who... View Details
Keywords: Environmental Entrepreneurship; Green Business; Sustainability; Entrepreneurship; Ethics; Business History; Religion; Environmental Sustainability; Agriculture and Agribusiness Industry; Banking Industry; Beauty and Cosmetics Industry; Consumer Products Industry; Alternative Energy Industry; Financial Services Industry; Food and Beverage Industry; Green Technology Industry; Tourism Industry; Africa; Asia; Europe; Latin America; North and Central America; Oceania
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Jones, Geoffrey. Profits and Sustainability: A History of Green Entrepreneurship. New York: Oxford University Press, 2017.
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

Warmth and competence represent the central dimensions of group stereotypes, the majority of which are ambivalent-characterizing groups as warm but incompetent (e.g., older people, working mothers) or competent but cold (e.g., model... View Details
Keywords: Sean Silverthorne
  • 02 Aug 2006
  • Research & Ideas

Investor Protection: The Czech Experience

drama behind the scenes, however, ultimately eclipsed the programming at TV Nova. Despite the eventual 99-percent stake held in the channel by Central European Media Enterprises (CME), the holding company of Ronald Lauder (one of the... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

different operations to look beyond their silos to consolidate operations and share best practices to lower costs. Similarly, firms such as big-box retailers that centralize merchandising and distribution to deliver low prices must ensure... View Details
Keywords: by Robert Simons
  • 24 May 2010
  • Research & Ideas

Stimulus Surprise: Companies Retrench When Government Spends

of the ascending chairman and his constituents. That is, a change in chairmanship can only occur if the incumbent retires or is voted out--both of which are entirely independent of what is currently happening in the ascending chairman's... View Details
Keywords: by Sean Silverthorne
  • 13 Jan 2014
  • Research & Ideas

How Government Can Restore the Faith of Citizens

a strange human tendency to value effort independent of outcome," says Norton. "If you appear to be working hard and sweating, people will assume you are doing a good job." There's an app for that Buell and Norton put that... View Details
Keywords: by Michael Blanding
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

Robin, Samuel Gregory Hanson, and Dimitri Vayanos Abstract—We present a model of the yield curve in which the central bank can provide market participants with forward guidance on both future short rates and... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

Bazerman Abstract Previously titled "Why We Aren't as Ethical as We Think We Are: A Temporal Explanation. This paper explores the biased perceptions that people hold of their own ethicality. We argue that the temporal trichotomy of prediction, action and... View Details
Keywords: Martha Lagace
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407060 Navigating Turbulent Waters: Glitnir Bank's Communication Challenge during a Macroeconomic Crisis Harvard Business School Case 107-050 Glitnir Bank is an... View Details
Keywords: Martha Lagace
  • Article

The Consumer Financial Protection Bureau: Financial Regulation for the Twenty-First Century

By: Leonard J. Kennedy, Patricia A. McCoy and Ethan S. Bernstein
After existing regulatory systems failed to prevent the recent financial crisis, Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act, a sweeping reform designed to alleviate the crisis and prevent its recurrence. Out of this Act, the Consumer... View Details
Keywords: Consumer Financial Protection Bureau; Dodd-Frank; CFPB; Financial Crisis; Reform; New Agency; Market-based Approach; Evidence-based Analysis; Innovative Technologies And Transparency Policies; BEST Practices; Government and Politics; Government Administration; Finance; Financial History; Law; Markets; Organizations; Organizational Design; Business and Government Relations; Balance and Stability; Strategy; Banking Industry; Banking Industry; United States
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Kennedy, Leonard J., Patricia A. McCoy, and Ethan S. Bernstein. "The Consumer Financial Protection Bureau: Financial Regulation for the Twenty-First Century." Cornell Law Review 97, no. 5 (July 2012): 1141–1176.
  • January 2025
  • Case

Hebbia: Redefining Productivity for Knowledge Workers Using AI

By: Suraj Srinivasan and Minoshka Narayan
In early 2025, George Sivulka, founder and CEO of Hebbia, reflected on the company’s rapid ascent as a pioneer in GenAI-powered productivity tools for knowledge workers. With its proprietary technology, Hebbia had redefined information retrieval and analysis and earned... View Details
Keywords: Transformation; Customer Relationship Management; AI and Machine Learning; Innovation and Management; Innovation Strategy; Service Delivery; Technological Innovation; Growth and Development Strategy; Competitive Strategy; Banking Industry; Banking Industry; Banking Industry; United States; New York (city, NY)
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Srinivasan, Suraj, and Minoshka Narayan. "Hebbia: Redefining Productivity for Knowledge Workers Using AI." Harvard Business School Case 125-075, January 2025.
  • 01 Aug 2008
  • Research & Ideas

Does Market Capitalism Have a Future?

largely or completely unrelated to capitalism, might challenge it from the outside. And if capitalism is threatened, what can be done to protect it, and by whom? For the colloquium, we compiled a briefing book based primarily on data from a 2007 World View Details
Keywords: by Garry Emmons
  • June 2004
  • Teaching Note

First Commonwealth Financial Corporation (TN)

By: Robert S. Kaplan
Teaching Note to (9-104-042). View Details
Keywords: Banking Industry; Banking Industry; Pennsylvania
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Kaplan, Robert S. "First Commonwealth Financial Corporation (TN)." Harvard Business School Teaching Note 204-171, June 2004.
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

centralized fulfillment center instead of selling from a large number of decentralized pharmacies, and then encourage those people—essentially by cutting the size of their co-pay—to place their orders by phone, renew their prescriptions... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • Teaching Interest

Overview

By: Geoffrey G. Jones
I currently teach the history of global entrepreneurship over the last 200 years. The 28-session course called Entrepreneurship and Global Capitalism has become one of the most popular second year electives in the MBA program at the Harvard Business School. The cases,... View Details
Keywords: Business History; Government And Business; International Business; Globalization; History; Government and Politics; Entrepreneurship; Ethics; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Banking Industry; Africa; Asia; Europe; Latin America; Middle East; North and Central America; Oceania
  • March 2022 (Revised January 2023)
  • Case

Innovation at Moog Inc.

By: Brian J. Hall, Ashley V. Whillans, Davis Heniford, Dominika Randle and Caroline Witten
This case focuses on the challenges of incentivizing innovation within Moog, an engineering company based in New York state that designs and builds guidance systems for space, air, and land-based travel. The case enables students to grapple with the challenges of using... View Details
Keywords: Innovation; Innovation Lab; Innovation Management; Motivation; Incentives; Culture; Compensation; Compensation And Benefits; Scalability; Business Growth and Maturation; Collaborative Innovation and Invention; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Organizational Culture; Performance Consistency; Performance Effectiveness; Performance Efficiency; Performance Productivity; Performance Evaluation; Creativity; Motivation and Incentives; Aerospace Industry; Transportation Industry; United States
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Hall, Brian J., Ashley V. Whillans, Davis Heniford, Dominika Randle, and Caroline Witten. "Innovation at Moog Inc." Harvard Business School Case 922-040, March 2022. (Revised January 2023.)
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

payers. For example, an office assistant may order office products to be used by fifty people in a department and paid for by a central accounts payable facility. All these entities are customers. The advice to managers: "Look at all... View Details
Keywords: by Robert Simons
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