Publications

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

says. "They'd be walking down the hall jostling, pushing, laughing. This is a group that has worked together a long time—unusual in a country where experienced management talent is at a premium ." It turns out that unusual... View Details

Keywords: by Maggie Starvish; Food & Beverage

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

Conquer the most essential adaptation to the knowledge economy

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who... View Details

01 Feb 2023
What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

generations of entrants to the workforce who have become accustomed to study and work from home, if not from anywhere. Bloom estimates that working from home is equivalent to a 7-8 percent pay increase for them. It allows a larger group of View Details

Keywords: by James Heskett

January 2018 (Revised January 2020)
Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull

A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details

Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

change that seems perfectly benign. I tell the story of Carol Hallquist, a talented corporate executive with an interest in accelerating improvement in public education so that every school is great. She came to see principals or heads of... View Details

Keywords: by Sean Silverthorne

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

company badly needs a jolt of energy and expertise to grow and to resuscitate its declining stock price. The chief executive who promoted Barton is hopeful but hard-nosed; and Barton's IT group—while talented and tech-savvy—is impatient,... View Details

Keywords: by Martha Lagace

27 May 2022
Blog Post

Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023

The Armed Forces Alumni Association (AFAA) is a student-led club on campus for service members and veterans from all military branches and nations. The AFAA mission is to help talented veterans transition out of the military to Harvard... View Details

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

Source: iPhoto Startup founders with a hands-on management style are more likely to retain employees and see their firms thrive, new research shows. The results are particularly applicable to knowledge-intensive technology firms, where human View Details

Keywords: by Dina Gerdeman

01 Dec 2023
News

Alumni and Faculty Books and Podcasts

story about managing government agencies that—in submarine parlance—are deep underwater, then provides solutions to help them and the overall government surface. Talent Disruption: People Are the Brands By Alexander Mirza (MBA 1997)... View Details

Keywords: podcasts

July 2016 (Revised March 2024)
Case

Alphabet Eyes New Frontiers (A)

By: Juan Alcacer, Raffaella Sadun, Olivia Hull and Kerry Herman

In October 2015, Google restructured into Alphabet, a holding company, which analysts said would facilitate innovation among its diverse subsidiaries. But when news reports surfaced revealing struggles within Alphabet companies including Nest, the smart thermostat... View Details

Keywords: Innovation; Conglomerates; Corporate Restructuring; Google; Corporate Strategy; Corporate Entrepreneurship; Innovation Strategy; Business and Stakeholder Relations; Research and Development; Diversification; Financial Reporting; Talent and Talent Management; Technology Industry; Computer Industry; California; United States

March 2011
Case

Globant

By: Mukti Khaire, Gustavo A. Herrero and Cintra Scott

The case deals with an IT company born in Argentina in 2003 to provide software services to established companies in the developed world. After reaching sales of $57 million in 2010, the company ponders its next steps to achieve $500 million in revenues by 2015. View Details

Keywords: Talent and Talent Management; Entrepreneurship; Global Strategy; Growth and Development Strategy; Service Delivery; Software; Information Technology Industry; Argentina

30 Mar 2003
Research & Ideas

The Future of IT Consulting

ensure that the group stays on the leading edge of the subject matter. Related to this third driver is the focus that a separate consulting firm can maintain in managing a highly talented group of knowledge workers. The management and... View Details

Keywords: by Sarah Jane Johnston; Consulting

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

groups, including women. For instance, research shows that women receive fewer employment reviews on the popular online freelancing site TaskRabbit compared to men with the same experience—and this lack of reviews can lower the rankings of women in View Details

Keywords: by Michael Blanding; Technology

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

your phone. Whether you write out your thoughts in a journal or talk with a trusted mentor, consider the current state of your organization and ask: What are our capability gaps? Does our current team reflect our current and future market? What is our View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

2008
Book

Billions of Entrepreneurs: How China and India Are Reshaping Their Futures and Yours

By: Tarun Khanna

China and India are home to one-third of the world's population. And they're undergoing social and economic revolutions that are capturing the best minds--and money--of Western business. In "Billions of Entrepreneurs," Tarun Khanna examines the entrepreneurial forces... View Details

Keywords: Talent and Talent Management; Development Economics; Entrepreneurship; Globalized Economies and Regions; China; India

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