Publications

21 Jun 2022
HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

Set Tech Hubs: How Software Brought Talent and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Related reading from the Working Knowledge Archives Schumpeterian Competition and Diseconomies of Scope:... View Details

Keywords: by Lane Lambert; Information Technology; Technology

July 2016 (Revised March 2024)
Case

Alphabet Eyes New Frontiers (A)

By: Juan Alcacer, Raffaella Sadun, Olivia Hull and Kerry Herman

In October 2015, Google restructured into Alphabet, a holding company, which analysts said would facilitate innovation among its diverse subsidiaries. But when news reports surfaced revealing struggles within Alphabet companies including Nest, the smart thermostat... View Details

Keywords: Innovation; Conglomerates; Corporate Restructuring; Google; Corporate Strategy; Corporate Entrepreneurship; Innovation Strategy; Business and Stakeholder Relations; Research and Development; Diversification; Financial Reporting; Talent and Talent Management; Technology Industry; Computer Industry; California; United States

30 Mar 2003
Research & Ideas

The Future of IT Consulting

ensure that the group stays on the leading edge of the subject matter. Related to this third driver is the focus that a separate consulting firm can maintain in managing a highly talented group of knowledge workers. The management and... View Details

Keywords: by Sarah Jane Johnston; Consulting

16 Mar 2015
Research & Ideas

Advice on Advice

the problem—and that might mean teasing out some unflattering facts the advice-seeker may have been shy about revealing. "One of our very talented advice-givers said you shouldn't presume that the version you heard at the first... View Details

Keywords: by Dina Gerdeman

Research Summary

The New Social Contract: Contractors, Firms, and Agencies

The emergence of a 'new social contract' linking employees and organizations - perhaps most notable for the absence of a promise of lifelong job security - has been widely remarked. A related trend, less noted but potentially important, has been the emergence of a... View Details

01 Dec 2023
News

Alumni and Faculty Books and Podcasts

story about managing government agencies that—in submarine parlance—are deep underwater, then provides solutions to help them and the overall government surface. Talent Disruption: People Are the Brands By Alexander Mirza (MBA 1997)... View Details

Keywords: podcasts

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

your phone. Whether you write out your thoughts in a journal or talk with a trusted mentor, consider the current state of your organization and ask: What are our capability gaps? Does our current team reflect our current and future market? What is our View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

the list, he points out fervently. Beyond that, the top executive's tool kit includes motivational skills that can inspire employees at all levels of an organization, the ability to communicate and cooperate with others, and a talent for... View Details

16 Oct 2017
Research & Ideas

The Most Successful Startups Have Hands-On Founders

Source: iPhoto Startup founders with a hands-on management style are more likely to retain employees and see their firms thrive, new research shows. The results are particularly applicable to knowledge-intensive technology firms, where human View Details

Keywords: by Dina Gerdeman

01 Aug 1998
News

Spangler Family Gift Endows New Campus Center

expressed their strong devotion to HBS and its values. "To me, the Harvard Business School has been a humane, sensitive, and creative place for our family," Meredith Spangler said, pointing to the School's talented faculty, its... View Details

Keywords: Nancy O. Perry

21 May 2024
News

A New Chapter

of a market and then moves up. “His theory has very much shaped what I have chosen to do with the second part of my life,” observes Wolf, a former Goldman Sachs analyst. “Those that are given opportunity via education can transform their lives, and those that can’t... View Details

Keywords: Catherine O’Neill Grace; photo by Cayce Clifford

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

change that seems perfectly benign. I tell the story of Carol Hallquist, a talented corporate executive with an interest in accelerating improvement in public education so that every school is great. She came to see principals or heads of... View Details

Keywords: by Sean Silverthorne

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

company badly needs a jolt of energy and expertise to grow and to resuscitate its declining stock price. The chief executive who promoted Barton is hopeful but hard-nosed; and Barton's IT group—while talented and tech-savvy—is impatient,... View Details

Keywords: by Martha Lagace

March 2004 (Revised February 2005)
Case

Emerging Business Opportunities at IBM (A)

By: David A. Garvin and Lynne Levesque

By June 2003, IBM had made significant progress in changing the way it managed new, emerging businesses. Describes the development of a separate management program at IBM designed to identify, fund, and shepherd new businesses through growth. Traces the history of the... View Details

Keywords: History; Business or Company Management; Talent and Talent Management; Corporate Entrepreneurship; Corporate Strategy

Research Summary

Overview

By: Ethan S. Bernstein

I have spent my career studying novel talent management practices and their effect on collaboration and performance. My core research focuses on two interrelated organizational trends that have become salient in the 21st century: workplace transparency (who gets to... View Details

Web

Climate Impact - Business & Environment

Co-Founder, Julius Education “Julius is solving the talent needs of the climate transition by providing inclusive, data-led solutions to start and grow green careers. Our platform demystifies relevant jobs and career pathways, provides... View Details

January 2018 (Revised January 2020)
Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull

A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details

Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry