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- All HBS Web
(2,488)
- Faculty Publications (1,095)
- January 1990 (Revised October 1994)
- Case
Joan Mitchell Stores, Inc.
By: David E. Bell
Keywords: Retail Industry
Bell, David E. "Joan Mitchell Stores, Inc." Harvard Business School Case 190-098, January 1990. (Revised October 1994.)
- November 1989 (Revised February 1992)
- Case
Ford Motor Co.: Dealer Sales and Service
Since Henry Ford founded Ford Motor Co., Ford vehicles have been sold and serviced the same way. By the late 1980s Ford began to consider making changes in its sales and service process. Two developments forced Ford to reconsider these processes. First, Ford found... View Details
Keywords: Organizational Change and Adaptation; Change Management; Distribution Channels; Customer Focus and Relationships; Service Industry; Service Industry; Service Industry; United States
Schlesinger, Leonard A. "Ford Motor Co.: Dealer Sales and Service." Harvard Business School Case 690-030, November 1989. (Revised February 1992.)
- November 1988 (Revised June 1991)
- Case
Lyndon Mall
By: William J. Poorvu and Katherine Sweetman
Keywords: Retail Industry
Poorvu, William J., and Katherine Sweetman. "Lyndon Mall." Harvard Business School Case 389-065, November 1988. (Revised June 1991.)
- November 1988 (Revised November 1988)
- Case
Lucky Stores (C): Extended Version
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (C): Extended Version." Harvard Business School Case 389-066, November 1988. (Revised November 1988.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (A)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (A)." Harvard Business School Case 389-050, November 1988. (Revised August 1989.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (B)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (B)." Harvard Business School Case 389-051, November 1988. (Revised August 1989.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (C)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (C)." Harvard Business School Case 389-052, November 1988. (Revised August 1989.)
- November 1988 (Revised August 1989)
- Case
Lucky Stores (D)
Keywords: Retail Industry
Kanter, Rosabeth M. "Lucky Stores (D)." Harvard Business School Case 389-053, November 1988. (Revised August 1989.)
- September 1988 (Revised November 1988)
- Supplement
Watt Group: Consumer Product and Retailing Doctors (B)
By: Ray A. Goldberg
Goldberg, Ray A. "Watt Group: Consumer Product and Retailing Doctors (B)." Harvard Business School Supplement 589-052, September 1988. (Revised November 1988.)
- September 1988
- Supplement
Watt Group: Consumer Product and Retailing Doctors (C)
By: Ray A. Goldberg
Goldberg, Ray A. "Watt Group: Consumer Product and Retailing Doctors (C)." Harvard Business School Supplement 589-053, September 1988.
- April 1988 (Revised October 1996)
- Case
Home Depot, Inc., The
Home Depot, founded in 1978, pioneered the warehouse retailing concept in the home center industry. The company's niche strategy resulted in rapid growth in sales. By 1986, however, the company began experiencing deteriorating profitability. Students are asked to... View Details
Palepu, Krishna G. "Home Depot, Inc., The." Harvard Business School Case 188-148, April 1988. (Revised October 1996.)
- October 1987 (Revised July 1991)
- Case
Tiffany & Co.
This premier retail jewelry company was bought from its parent, Avon, by a group of investors led by its own management in 1984. The company was highly leveraged, financially, and had to scramble to meet the cash flow and earnings requirements laid down by its lenders.... View Details
Keywords: Acquisition; Borrowing and Debt; Cash Flow; Price; Going Public; Apparel and Accessories Industry
Hayes, Samuel L., III. "Tiffany & Co." Harvard Business School Case 288-022, October 1987. (Revised July 1991.)
- October 1986 (Revised July 2010)
- Case
Karen Leary (A)
By: Linda A. Hill
Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
Hill, Linda A. "Karen Leary (A)." Harvard Business School Case 487-020, October 1986. (Revised July 2010.)
- October 1986 (Revised November 1988)
- Case
B-W Footwear
By: David B. Yoffie
As import penetration into the American footwear market reached 81% in 1986, B-W Footwear, along with all of its American competitors, was struggling. Supply lines were deteriorating, retailers and importers were gaining power, and the government had rejected two... View Details
Keywords: Competitive Strategy; Management; Globalization; Government and Politics; Business Strategy; Trade; Apparel and Accessories Industry; United States
Yoffie, David B. "B-W Footwear." Harvard Business School Case 387-022, October 1986. (Revised November 1988.)
- August 1986
- Case
Hannaford Brothers: Warehouse Inventory
By: David E. Bell
Bell, David E. "Hannaford Brothers: Warehouse Inventory." Harvard Business School Case 187-041, August 1986.
- May 1986
- Case
U.S. Retail Coffee Market (A), Software Case
Shapiro, Benson P. "U.S. Retail Coffee Market (A), Software Case." Harvard Business School Case 586-134, May 1986.
- August 1985
- Case
CML Group, Inc.: Going Public (C)
Contains a description of some issues confronting management of CML Group. They have decided to go public, have selected an underwriting team, and must make final decisions about the size, composition and pricing of the issue. Because stock prices have fallen since the... View Details
Keywords: Initial Public Offering; Going Public; Problems and Challenges; Consumer Products Industry; Consumer Products Industry
Sahlman, William A. "CML Group, Inc.: Going Public (C)." Harvard Business School Case 286-009, August 1985.
- May 1985
- Case
A. Goldberg and Sons PLC (B)
By: Michael Beer
Keywords: Retail Industry
Beer, Michael. "A. Goldberg and Sons PLC (B)." Harvard Business School Case 485-024, May 1985.
- April 1985 (Revised September 1986)
- Case
CML Group, Inc.: Going Public (B)
Contains a description of some issues confronting management of CML Group as the company progresses toward making an initial public offering. Among the issues and topics addressed in the case are: considerations in choosing an underwriting team, the initial public... View Details
Keywords: Business or Company Management; Initial Public Offering; Financial Markets; Financial Strategy; Planning; Cost vs Benefits; Strategy; Entrepreneurship; Consumer Products Industry; Consumer Products Industry
Sahlman, William A. "CML Group, Inc.: Going Public (B)." Harvard Business School Case 285-092, April 1985. (Revised September 1986.)
- February 1985 (Revised January 2024)
- Case
Health Stop (A): What Type of Innovation Is It? And Six Factors Alignment
By: Regina E. Herzlinger, Joyce Lallman, Nancy Kane, Jefferson C. Grahling and James Wallace
How can we evaluate if innovative health care ventures can do good—benefit society—and do well—become financially viable? This question is the topic of the first module in the Innovating In Health Care course book.
This note and case series enables readers to conduct... View Details
Keywords: For-Profit Firms; Business Model; Entrepreneurship; Health Care and Treatment; Strategy; Valuation; Health Industry; Health Industry
Herzlinger, Regina E., Joyce Lallman, Nancy Kane, Jefferson C. Grahling, and James Wallace. "Health Stop (A): What Type of Innovation Is It? And Six Factors Alignment." Harvard Business School Case 185-084, February 1985. (Revised January 2024.)