Publications

September 2019 (Revised December 2019)
Case

Anthony Soohoo at Dot & Bo: Bringing Storytelling to Furniture E-Commerce

By: Thomas R. Eisenmann, Allison M. Ciechanover and George Gonzalez

The case provides students an opportunity to examine the founding of an e-commerce startup that used storytelling and compelling images to sell furniture and home accessories to millennials. The case describes the rapid sales growth the company experienced, as well as... View Details

Keywords: E-commerce; Startups; Furnishing; Leadership; Business Startups; Entrepreneurship; Internet and the Web; Failure; United States

December 2018
Article

Improving Resilience Among Employees High in Depression, Anxiety, and Workplace Distress

By: Allison L. Williams, Acacia C. Parks, Grace Cormier, Julia Stafford and A.V. Whillans

Depression and anxiety are costly for both employees and employers, in terms of direct medical costs as well as costs stemming from lost productive time and missed days at work. Resilience training has been shown to improve workplace functioning for employees, which... View Details

Keywords: Depression; Anxiety; Engagement; Resilience; Presenteeism; Employee Engagement; Mental Health; Employees; Emotions; Health; Internet and the Web; Performance Productivity

Read Now

April 1998 (Revised January 2007)
Case

Arrow Electronics, Inc.

By: Das Narayandas

Deals with the issue of cross-selling and managing a portfolio of products and services in business markets. Arrow/Schweber (A/S), a subsidiary of electronic parts distributor Arrow Electronics, has a portfolio of products that differ in the amount of value added by... View Details

Keywords: Distribution Channels; Internet and the Web; Problems and Challenges; Change Management; Electronics Industry

01 Dec 2008
News

What Went Wrong?

you want to dig deeper, visit the School’s new Web site that compiles news articles and videos featuring comments by HBS faculty on the global economic crisis: www.hbs.edu/economic-crisis/. View Details

Keywords: Roger Thompson; Finance

02 Jul 2019
Blog Post

Summer Listening - HBS Podcasts to Take to the Beach

After Hours Harvard professors discuss news at the crossroads of business and culture. Facial Recognition Fears and Rihanna + LVMH Youngme, Felix, and Mihir debate the pros and cons associated with the increased use of facial recognition View Details

January 2021
Case

Anodot: Autonomous Business Monitoring

By: Antonio Moreno and Danielle Golan

Autonomous business monitoring platform Anodot leveraged machine learning to provide real-time alerts regarding business anomalies. Anodot’s solution was used in various industries in order to primarily monitor business health, such as revenue and payments, product... View Details

Keywords: Digital Platforms; Internet and the Web; Knowledge Sharing; Information Management; Sales; Value Creation; Product Positioning; Israel

01 Jun 2016
News

How Do We Win the Cyberwar?

a few big hospitals or financial services firms. Think of it as a private LinkedIn group or a Google circle. “Another analogue is a weather map,” says Bonaparte. “We’re allowing you to get ahead of the pattern.” Sharing is also common among hackers, who often use... View Details

Keywords: Dan Morrell; illustrations by Victo Ngai

2011
Article

Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia

By: Michael Zhang and Feng Zhu

In this paper, we examine the causal relationship between group size and incentives to contribute in the setting of Chinese Wikipedia, the Chinese language version of an online encyclopedia that relies entirely on voluntary contributions. The group at Chinese Wikipedia... View Details

Keywords: Rights; Motivation and Incentives; Internet and the Web; Valuation; Groups and Teams; Knowledge Sharing; Behavior; Satisfaction; Size; Government and Politics; Economics; Information Technology Industry; Hong Kong; Taiwan; Singapore

Find at Harvard

14 Aug 2012
First Look

First Look: August 14

(GMCR) senior executives in a negotiation to license technology from Keurig, a startup that has developed an innovative "portion pack" coffee brewing solution. The negotiation will determine the royalty to be paid to Keurig by... View Details

Keywords: Sean Silverthorne

23 Aug 2004
Research & Ideas

Strategy for Small Fish

ecosystem in crafting response strategies. This lets focused players develop specific solutions and concentrate on integrating these with key specific assets inside the firm. Intuit enabled its application, Quicken, for the Web by... View Details

Keywords: by Marco Iansiti & Roy Levien

26 Aug 2001 - 30 Aug 2001
Conference Presentation

Developing Products on Internet Time: Managing Innovation in Turbulent Environments

By: Alan MacCormack

Keywords: Product Development; Internet and the Web; Innovation and Invention; Management

01 Jun 2001
News

Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution

infrastructures common in nonprofits, as well as frequent culture clashes. “Eight months in nonprofit time is about a morning in Internet time,” one Web executive noted. Technical challenges, such as incorporating a charitable aspect into... View Details

Keywords: Anne Kavanagh; News, Library, Internet, and Other Services; Information

26 Jun 2000
Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

business: customers, products, value propositions, the capabilities and advantages any player brings that will allow the plans to meet success. And while businesses have always used a "platform" of technology of one kind or another to... View Details

Keywords: by Martha Lagace; Health

Web

Departments | Employment

Creative Educational Software Development Program Innovation IT Operations, which includes: Infrastructure Support Media Services Technology Consulting Technology Services for Faculty, MBA Students,... View Details

01 Apr 1999
News

HBS Alumni Association Board of Directors: President's Report

exciting innovations that grew out of recommendations made by the Board last year. Recognizing that technology and the Internet are, for many of you, the primary vehicles for communicating with each other and learning about developments... View Details

01 Oct 2001
News

Carl M. Plochman III: A Savory Success

Mustard Mills. The Plochman recipe for stone-ground mustard, for example, hasn't changed much in the last one hundred years, but the technology involved in making it demonstrates 21st-century expertise. "Things happen much more quickly,"... View Details

Keywords: Hanna, Julia; Food Manufacturing; Manufacturing

June 2021
Case

HelloSelf: Search

By: John R. Wells and Benjamin Weinstock

In August 2018, after nearly six months of searching, Charles Wells was convinced that he should found HelloSelf to help people improve their sense of mental wellbeing. Those feeling mentally unwell would receive support from fully qualified clinical psychotherapists,... View Details

Keywords: Mental Health; Health Care and Treatment; Internet and the Web; Business Model; Product Launch