Publications

October 1992 (Revised September 1993)
Case

L.L. Bean, Inc.: Item Forecasting and Inventory Management

By: Arthur Schleifer Jr.

L.L. Bean must make stocking decisions on thousands of items sold through its catalogs. In many cases, orders must be placed with vendors twelve or more weeks before a catalog lands on a customer's doorstep, and commitments cannot be changed thereafter. As a result,... View Details

Keywords: Forecasting and Prediction; Risk Management; Cost Management; Risk and Uncertainty; Demand and Consumers; Order Taking and Fulfillment; Retail Industry; United States

February 1992 (Revised December 1992)
Case

European Retail Alliance: (Ahold--The Netherlands, Argyll--United Kingdom, Casino--France)

By: Rosabeth M. Kanter

Keywords: Alliances; Retail Industry; Netherlands; United Kingdom; France

January 1992
Teaching Note

Tandy Corporation (A) TN

By: William E. Fruhan Jr.

Keywords: Retail Industry; Retail Industry

January 1992
Teaching Note

Carrefour S.A. TN

By: William E. Fruhan Jr.

Teaching Note for (9-273-099). View Details

Keywords: Retail Industry

November 1991 (Revised April 1994)
Case

Taco Bell Corp.

By: Leonard A. Schlesinger and Roger H. Hallowell

John Martin, Taco Bell CEO, brings the company into line with its competitors through incremental change during the 1980s. In the early 1990s, he adopts breakthrough approaches to improve service levels while reducing prices, providing a distinct competitive advantage.... View Details

Keywords: Change Management; Food; Competitive Advantage; Innovation and Management; Retail Industry; Retail Industry; United States

September 1991 (Revised January 2017)
Teaching Note

Nordstrom: Dissension in the Ranks? (A) and (B)

By: Robert Simons

Teaching Note for Nordstrom: Dissension in the Ranks, Case A (191-002) and Case B (192-027) View Details

Keywords: Strategy And Execution; Control Systems; Performance Goals; Incentives; Span Of Control; Span Of Accountability; Problems and Challenges; Retail Industry

August 1991 (Revised December 1994)
Supplement

Marks and Spencer Ltd. (C)

Describes post-acquisition activity in Brooks Brothers and Kings Supermarkets from 1988 to 1991. View Details

Keywords: Mergers and Acquisitions; Retail Industry; Retail Industry

June 1991 (Revised February 1993)
Teaching Note

Tiffany & Co., Teaching Note

By: Samuel L. Hayes III

Teaching Note for (9-288-022). View Details

Keywords: Retail Industry

June 1991
Teaching Note

Lyndon Mall, Teaching Note

By: William J. Poorvu and Katherine Sweetman

Keywords: Retail Industry

June 1991 (Revised January 1996)
Teaching Note

Tysons Corner, Teaching Note

By: Donald A. Brown and William J. Poorvu

Teaching Note for (9-390-052). View Details

Keywords: Retail Industry

June 1991 (Revised January 1996)
Teaching Note

Marks and Spencer Ltd. (A), (B), and (C), Teaching Note

By: David J. Collis

Teaching Note for (9-391-089), (9-391-090), and (9-792-007). View Details

Keywords: Retail Industry; United Kingdom; Europe; Canada

May 1991
Case

Sears, Roebuck and Co. in 1989

Keywords: Retail Industry

March 1991 (Revised December 1994)
Case

Marks and Spencer Ltd. (A)

Marks and Spencer is a highly regarded retailer in the United Kingdom. This case examines the history of the firm, its organizational capabilities, and its long standing relationships with employees, customers, and suppliers. Also discusses the firm's expansion into... View Details

Keywords: Expansion; Organizational Design; Relationships; Retail Industry; United Kingdom

March 1991 (Revised December 1994)
Case

Marks and Spencer Ltd. (B)

Describes the firm's 1988 expansion into the United States through the acquisition of Brooks Brothers, a specialty up-market men's clothing chain and Kings Super Markets, a high quality New Jersey grocer. View Details

Keywords: Growth and Development Strategy; Expansion; Business Strategy; Mergers and Acquisitions; Globalization; Retail Industry; United States

November 1990 (Revised December 1991)
Case

Ahold & AMS: European Retail Synergy Marketing

By: Ray A. Goldberg

Keywords: Marketing; Retail Industry; Europe

September 1990
Case

Outdoors, Inc.

By: David E. Bell

Keywords: Retail Industry; Retail Industry

June 1990 (Revised August 1994)
Case

Sorrell Ridge: Slotting Allowances

By: John A. Quelch

Management is attempting to penetrate the California retail grocery market with the company's line of all-fruit preserves. Substantial up-front fees (slotting allowances) have been requested by the chains. Management must decide how to respond. View Details

Keywords: Food; Distribution; Marketing Strategy; Market Entry and Exit; Retail Industry; Retail Industry; California

May 1990 (Revised August 1990)
Case

Campbell Soup Co.

By: Steven C. Wheelwright

Describes the engineering effort at Campbell Soup Co. to develop a microwavable package and product for the growing convenience segment. Focuses on the role of engineering services in developing the production process, acquiring and installing equipment, and getting... View Details

Keywords: Product Development; Production; Engineering; Strategy; Business Processes; Innovation and Management; Planning; Competitive Advantage; Food and Beverage Industry; Food and Beverage Industry

May 1990 (Revised July 1996)
Case

Ingvar Kamprad and IKEA

By: Christopher A. Bartlett and Ashish Nanda

Traces the development of a Swedish furniture retailer under the leadership of an innovative and unconventional entrepreneur whose approaches redefine the nature and structure of the industry. Traces IKEA's growth from a tiny mail order business to the world's largest... View Details

Keywords: Restructuring; Corporate Entrepreneurship; Growth and Development; Innovation Strategy; Leadership; Management Succession; Distribution; Organizational Change and Adaptation; Expansion; Value; Retail Industry