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  • 16 Jan 2006
  • Research & Ideas

Adam Smith, Behavioral Economist?

let them withdraw their own money until a certain amount or date has been reached. It gives their control over to the bank to help them overcome short-term impulses to spend. The product had a large and significant effect on clients'... View Details
Keywords: by Ann Cullen
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

on the way in which that information is presented. Rankings have no effect on application decisions when colleges are listed alphabetically, even when readers are provided data on college quality and the methodology used to calculate... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2015
  • What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

and innovation. There was little or no effect until women held 30 percent of the leadership positions in an organization. This is a complex topic with much research remaining to be done. We’re still relying on personal experience for too... View Details
Keywords: by James Heskett
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

effectiveness has come the ability to do things truly differently. American Hospital Supply's distribution software and American Airlines' SABRE reservation system are examples of victories in past technologies. The firms were the first... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 12 Jan 2016
  • First Look

January 12, 2016

the effect of a single drug on multiple adverse events by analyzing data that accumulate sequentially and explicitly captures interdependencies among the multiple events. The method continuously monitors a vector-valued test-statistic... View Details
Keywords: Carmen Nobel
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

scientist who can’t wait to get to the classroom to share the experiment. If you adopt this mindset, students will remain intellectually and spiritually in the classroom with you.” The Baker Foundation Professor of Management Practice in the school’s View Details
Keywords: by Martha Lagace; Education
  • 20 Aug 2013
  • First Look

First Look: August 20

construction technologies, residential and commercial buildings remain stubbornly energy inefficient. This book looks beyond the technological and material aspects of green construction to examine the cultural, social, and organizational... View Details
Keywords: Anna Secino
  • September 2017
  • Case

Tencent

By: John R. Wells and Gabriel Ellsworth
Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking service provider with several of the... View Details
Keywords: Tencent; Tencent Holdings; WeChat; Social Networking; Social Networks; Gaming; Gaming Industry; Video Games; Computer Games; Mobile Gaming; Portals; Payments; Mobile Payments; O2O; Online-to-offline; E-commerce; Messaging; Subscription Model; Freemium; Mobile App Industry; Smartphone; PC; Monetization Strategy; Antitrust; Streaming; Cloud Computing; Artificial Intelligence; Big Data; Alibaba; Facebook; JD.com; Tesla; Bundling; Synergies; Digital Strategy; Imitation; Licensing; Agility; Entry Barriers; Online Platforms; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Conglomerates; Business Units; Business Growth and Maturation; Business Organization; For-Profit Firms; Joint Ventures; Restructuring; Communication; Communication Technology; Blogs; Interactive Communication; Interpersonal Communication; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Investment; Investment Portfolio; Price; Profit; Revenue; Geographic Scope; Cross-Cultural and Cross-Border Issues; Global Strategy; Multinational Firms and Management; Globalized Markets and Industries; Business History; Innovation Strategy; Technological Innovation; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Product Positioning; Social Marketing; Network Effects; Emerging Markets; Market Entry and Exit; Digital Platforms; Industry Growth; Monopoly; Media; Distribution Channels; Product Development; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Public Ownership; Problems and Challenges; Business and Government Relations; Groups and Teams; Networks; Opportunities; Social and Collaborative Networks; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Cooperation; Corporate Strategy; Diversification; Expansion; Horizontal Integration; Vertical Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Value Creation; Communications Industry; Entertainment and Recreation Industry; Financial Services Industry; Information Industry; Information Technology Industry; Media and Broadcasting Industry; Motion Pictures and Video Industry; Music Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; Web Services Industry; Asia; China; Canton (province, China)
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  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

dots. Tie conversations back to key organizational priorities. Help employees see how their work fits into the organization’s larger mission—and to their personal missions, as well. This has always been good View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

practices that place a great deal of weight on "attitude" and "listening skills." Trust is a cornerstone of an efficient and effective system. Bad things happen when it is undermined by unmet expectations or ethical... View Details
Keywords: by Jim Heskett
  • 19 Sep 2005
  • Research & Ideas

Rethinking Company Loyalty

Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, the lifetime contract expired long ago, and your people—especially your best... View Details
Keywords: by Lauren Keller Johnson
  • 06 Aug 2012
  • Research & Ideas

Strategic Intelligence: Adapt or Die

only by looking at our individual and social behaviors can we measure how effectively we adapt. Q: Why do you say the goal of a business is to achieve superior sustainable performance? "I wanted to take a look at pairs of successful... View Details
Keywords: by Michael Blanding
  • September 2020 (Revised September 2021)
  • Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details
Keywords: Education; Higher Education; Learning; Curriculum and Courses; Demographics; Diversity; Ethnicity; Income; Race; Leadership; Goals and Objectives; Measurement and Metrics; Operations; Organizations; Mission and Purpose; Organizational Culture; Outcome or Result; Performance; Performance Effectiveness; Performance Evaluation; Service Operations; Performance Improvement; Planning; Strategic Planning; Social Enterprise; Nonprofit Organizations; Social Issues; Wealth and Poverty; Equality and Inequality; Information Technology; Digital Platforms; Education Industry; Atlanta
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  • Web

Power and Influence for Positive Impact | HBS Online

Benefit Early- and Mid-Career Professionals Aspiring Entrepreneurs Nonprofit Leaders Gain credibility to be more impactful at work and navigate organizational politics. "HBS Online doesn't teach you knowledge or prescribe to any... View Details
  • February 2008 (Revised February 2008)
  • Supplement

Lincoln Financial Group (B): Making LFD a Reality

LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry
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  • 04 Jan 2012
  • First Look

First Look: January 4

http://www.oup.com/us/catalog/general/subject/Law/InternationalArbitration/?view=usa&ci=9780199812356   Working PapersThe Dynamic Effects of Bundling as a Product Strategy Authors:Timothy Derdenger and Vineet Kumar Abstract Several... View Details
Keywords: Carmen Nobel
  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

doesn’t have to happen, according to several respondents with suggestions for avoiding the crossover from organizational pride to arrogance. Heinrich Anker, implying that leaders need truth tellers, reminds us that “In their triumphs... View Details
Keywords: by James Heskett
  • Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

  • 10 Jul 2007
  • What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

organizational performance. In a thought-provoking book published last year, Jeffrey Pfeffer and Robert I. Sutton suggest that the overriding impact of leadership on performance is a myth, or at least only a half-truth. 30 years ago, in... View Details
Keywords: by Jim Heskett
  • 01 Mar 2013
  • Working Paper Summaries

Hurry Up and Wait: Differential Impacts of Congestion, Bottleneck Pressure, and Predictability on Patient Length of Stay

Keywords: by Jaeker Berry Jillian & Anita L. Tucker; Health