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  • 08 Jan 2007
  • Research & Ideas

Who Rises to Power in American Business?

Episcopalian or Presbyterian) men from the industrialized centers of the Northeast had the greatest advantages and opportunities for reaching the pinnacle of success in business in the early decades of the twentieth century. Being the... View Details
Keywords: by Sean Silverthorne
  • February 2001 (Revised August 2001)
  • Case

Dialpad Communications (A)

By: Alan D. MacCormack and Kerry Herman
Describes the evolution of Dialpad, a voice-over-Internet-protocol telephony company. Set in September 2000, CEO Brad Garlinghouse faces a dilemma: what to do about the large number of international users who use Dialpad to call the United States for free. He must also... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Organizational Design; Competitive Strategy; Investment; Mobile and Wireless Technology; Internet and the Web; Venture Capital; Telecommunications Industry; California
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  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Swiss Watchmaking By: Raffaelli, Ryan, and Richard DeJordy Abstract—This study examines how influential institutional leaders in the Swiss watch industry responded to its precipitous decline after the introduction of quartz technology.... View Details
Keywords: Dina Gerdeman
  • November 2019
  • Supplement

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta
This multimedia supplement accompanies the case “Innovation at Uber: the Launch of Express POOL” (case no. 619-003). Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This multimedia supplement... View Details
Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Technology Industry; California; San Francisco
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  • 26 Apr 2016
  • First Look

April 26

taken by Kenny starting in 2014 as he sought to reorient the company amidst changes in media, digital, and mobile technologies. Kenny balances promoting new stream digital business growth with managing difficult legacy television View Details
Keywords: Sean Silverthorne
  • 01 Dec 2018
  • News

Alumni and Faculty Books for December 2018

greatest success factor: disciplined leadership. The authors relate the stories of executives who have successfully broken through the barriers of growth to identify what they all have in common. They supplement these findings with decades of View Details
  • 01 Dec 2013
  • News

Curing Health Care

Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and... View Details
Keywords: Ambulatory Health Care Services; Health, Social Assistance; Management; Colleges, Universities, and Professional Schools; Educational Services
  • 17 Aug 2010
  • First Look

First Look: August 17

institutions across sectors must be mobilized before technical solutions can be applied. Along similar lines, technical knowledge of solutions alone is not enough to scale successful demonstration projects that address these complex... View Details
Keywords: Martha Lagace
  • October 2017 (Revised April 2024)
  • Case

Snap Inc. Goes Public (A)

By: Lynn Sharp Paine and Will Hurwitz
Snap Inc.’s chairman must decide how to address investor concerns about the company’s unprecedented plans to issue only non-voting shares in its upcoming IPO. The case is set in early 2017 following the public availability of Snap’s IPO filing with the U.S. Securities... View Details
Keywords: Ethics; Capital Structure; Corporate Accountability; Governing and Advisory Boards; Corporate Governance; Going Public; Business and Shareholder Relations; Leadership; Management; Mobile and Wireless Technology; Venture Capital; Technology Industry; Technology Industry; Technology Industry; United States; California
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  • 30 Aug 2011
  • First Look

First Look: August 30

Henderson and Ryan JohnsonHarvard Business School Case 311-116 Since its 1999 merger Reckitt Benckiser (RB), a global consumer goods company, led by its CEO Bart Becht, developed a reputation for rapid product innovation and industry... View Details
Keywords: Sean Silverthorne
  • Web

Dean Srikant Datar’s 2022 Commencement Remarks | About

reflect and respond to what I see as twin forces influencing organizations and societies globally, and phenomena you will need to understand as leaders. Organizations in a wide range of industries are prioritizing digital transformation... View Details
  • 09 Mar 2021
  • News

Community Colleges as Engines of Economic Opportunity

less than $25,000 a year, this program represents a transformational opportunity to earn a college degree and secure a job with a family-sustaining wage. What is sometimes underestimated is that not only are community colleges obvious engines of economic View Details
Keywords: Jennifer Gillespie
  • 18 Jul 2014
  • News

Team Players

from mobile devices. Next, social media, in the form of Facebook and Twitter, became the information workhorse, serving two roles. Initially, social media was used to engage fans during the buildup to Super Bowl week. That included... View Details
Keywords: Robert S. Benchley; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 02 Jan 2018
  • First Look

First Look at New Research and Ideas, January 3, 2018

corporate responses were not homogeneous. There were major variations between individual managers, companies, industrial sectors, and national business systems. This working paper supports this reinterpretation by examining the case of... View Details
Keywords: Sean Silverthorne
  • November 1995 (Revised April 1996)
  • Case

ENTel and the Privatization of Argentine Telecommunications

By: Willis M. Emmons III
Growing fiscal deficits, persistent economic recession, and underinvestment in the nation's telecommunications infrastructure lead the Argentine government to privatize its state-owned monopoly provider of telecommunications services, ENTel, in late 1990. The... View Details
Keywords: Opportunities; Risk and Uncertainty; Communication Technology; Privatization; Mobile and Wireless Technology; Governing Rules, Regulations, and Reforms; Competition; Development Economics; Policy; Government and Politics; Performance Effectiveness; Telecommunications Industry; Argentina
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  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

firm and industry heterogeneity and quasi-exogenous meteorological and sport events. The evidence suggests that family CEOs value—or can pursue—leisure activities relatively more than professional CEOs. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

performance problems in the United States. This seems surprising at first sight. The United States is by far the world's largest host economy for multinationals. Foreign firms hold large, and sometimes commanding, positions in such major View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • Profile

Arthur Rock

Computer. Rock has had a remarkably intuitive sense of the people with whom he invested and his steady hand and ever-curious intellect provided invaluable mentorship and advice to a legion of technology giants. What has become standard View Details
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

people?” Founded in 2003 as a phone number for residents to dial (311) from a landline for information on city services and to log complaints, the city launched a 311 website and mobile app in 2009 and... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

the Aldrich classrooms on the Harvard Business School campus where other people's ventures are the usual topic of discussion. Judges—a mix of angel investors, VCs, serial entrepreneurs, and industry executives—score the plans on criteria... View Details
Keywords: by Julia Hanna; Education