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  • Research Summary

Research Summaries

Sameer's research examines the dynamics of social networks inside organizations and their consequences for individual attainment and organizational success.  His research encompasses three broad streams of activity.


Social Capital... View Details

  • 11 Sep 2006
  • Research & Ideas

Negotiating When the Rules Suddenly Change

all contract talks likely were swamped with information and misallocated their time. Those who were willing to delegate would have been better positioned to see the big picture. Individuals and organizations... View Details
Keywords: by Michael Wheeler; Sports
  • Article

How to Shift from Selling Products to Selling Services

By: Doug J. Chung
Only a few years ago, most software companies sold seat licenses for their products, charging customers on the basis of head count. But today, software is typically provided using cloud-based software-as-a-service (SaaS) models that charge customers fees for... View Details
Keywords: SaaS Business Models; Sales; Management; Business Model; Salesforce Management; Applications and Software; Customer Relationship Management
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  • Program

Ascending the Peak: Finding the Leader Within—Virtual

Summary Today's organizations need men and women who can lead with courage and conviction through challenging times and toward worthy, positive change. Each session of this live online program will explore the tools, behaviors, insights,... View Details
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

their full promise. And that’s a key piece of information to have as companies consider investing what consulting firm Accenture estimates will be $35 trillion into cognitive technologies in the United States by 2035. Just adding AI tools... View Details
Keywords: by Michael Blanding; Information; Information
  • 16 Oct 2012
  • First Look

First Look: October 16

organizations that have successfully tapped their data assets, diverse perspectives, and deep knowledge to build an organizational decision-making capability. The book introduces a model that utilizes the collective judgment of an View Details
Keywords: Sean Silverthorne
  • February 2020 (Revised June 2020)
  • Background Note

China Commerce 2020

By: William R. Kerr, Daniel O'Connor and Nathaniel Schwalb
China's digital commerce platforms engage billions of consumers daily across a number of routine tasks from banking, retail purchases, travel, gaming, payments, and more. These platforms are the most sophisticated/informed and highest performing/capable in the world.... View Details
Keywords: Platforms; Strategy; Leadership; E-commerce; Digital Platforms; Retail Industry; Technology Industry; Consumer Products Industry; China
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  • June 2011 (Revised October 2012)
  • Case

IBM China Development Lab Shanghai: Capability by Design

By: Willy Shih, Kamen Bliznashki and Fan Zhao
When IBM shifted from a traditional territory-based multinational organization to what it called a globally integrated enterprise, it established its headquarters for "Growth Markets" in Shanghai and "Established Markets" in New York. This positioned its China... View Details
Keywords: Diversification; Corporate Strategy; Global Strategy; Organizational Change and Adaptation; Research and Development; Emerging Markets; Product Development; Information Technology Industry; China
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  • 05 May 2014
  • Research & Ideas

Reflecting on Work Improves Job Performance

information with others would improve the learning process. Reflection, sharing, and self-efficacy For the first study, the team recruited 202 adults for an online experiment in which they completed a series of brain teasers based on a... View Details
Keywords: by Carmen Nobel
  • Web

Finance - Faculty & Research

importance to managers (including regulators and policy makers); b) to develop highly-relevant and intellectually rigorous MBA and executive education courses; and c) to mentor future academics through the Business Economics doctoral program. Our applied focus and... View Details
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

supporters note a number of reforms over the past two decades, including a current review of the Bank's information disclosure policy, and a series of "safeguards" on sensitive issues such as environmental impacts and effects on... View Details
Keywords: by Alnoor Ebrahim
  • June 2023
  • Case

The Business of Campaigns

By: Vincent Pons and Mel Martin
In 2022, the U.S. Congress examined the Democracy Is Strengthened by Casting Light on Spending in Elections (DISCLOSE) Act, the latest in a long series of campaign finance reforms. According to its authors, the law would be the “most consequential overhaul of federal... View Details
Keywords: Political Elections; Government Legislation; Governing Rules, Regulations, and Reforms; Business and Government Relations; United States
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  • Program

Compensation Committees

professionals who help structure employment contracts, and senior regulatory officials charged with implementing legislation Attendance by two or more representatives of your compensation committee or organization will foster teamwork and... View Details
  • November 2005
  • Case

Marilyn Carlson Nelson and the Carlson Companies Renaissance

By: William W. George and Andrew N. McLean
In 2005, Marilyn Carlson Nelson, CEO and chairman of the Carlson Companies, must decide whether to outsource jobs at the risk of destroying the culture centered on the values of integrity, trustworthiness, and caring that she had painstakingly created since becoming... View Details
Keywords: History; Leadership Development; Job Cuts and Outsourcing; Business or Company Management; Organizational Culture; Personal Development and Career; Family Ownership; Leadership Style; Management Teams
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  • 2008
  • Chapter

Business Archives and Overcoming Survivor Bias

By: G. Jones
Among the most longstanding criticisms of business history as an academic discipline is the bias caused towards studying successful firms rather than failures, and the related use of longevity as a major criterion for success. The grand narratives of business history... View Details
Keywords: Business Ventures; Business History; Archives; Failure; Success
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  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

that I seek to make in the world.’ Employees may view passion as an end in itself, to achieve fulfillment.” Managers are often aligned with this view, says Jachimowicz: "When I talk to organizational leaders, they're often very well-intentioned. They want to structure... View Details
Keywords: by Sean Silverthorne
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care Value-Based Health Care Cases & Teaching Notes Key Concepts Key Stakeholders Publications Team Work With Us Presentations Key Concepts Key Concepts View Details
  • 25 Aug 2018
  • News

Growth of online retail is changing inflation

  • 04 Jan 2017
  • What Do You Think?

How Much Bureaucracy is a Good Thing in Government and Business?

always seems to be accompanied by several similar themes. One theme is change. For some reason, change has an appeal to voters, pretty much regardless of the performance of the incumbent, at least at the level of the presidency. Another common theme is the promise to... View Details
Keywords: by James L. Heskett
  • October 2010
  • Article

Culture Clash: The Costs and Benefits of Homogeneity

By: Eric Van den Steen
This paper develops an economic theory of the costs and benefits of corporate culture-in the sense of shared beliefs and values in order to study the effects of "culture clash" in mergers and acquisitions. I first use a simple analytical framework to show that shared... View Details
Keywords: Cost vs Benefits; Organizational Culture; Economics; Information Management; Forecasting and Prediction; Values and Beliefs; Mergers and Acquisitions; Framework; Satisfaction; Motivation and Incentives; Power and Influence; Communication
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