Publications

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05 Dec 2023
Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

of individual decisions. “In teams, and organizations more broadly, self-selection often plays a critical role: Individual team members decide whether to speak up and volunteer their opinion on a topic,... View Details

Keywords: by Kara Baskin

22 Nov 2023
Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Wharton School; Katherine Kellogg from MIT’s Sloan School of Management, and Hila Lifshitz-Assaf of Warwick Business School. Embedded inside a multinational consulting firm The researchers tested how 758 consultants—some 7 percent of BCG’s View Details

Keywords: by Rachel Layne; Information Technology; Technology

Program

Transforming Customer Experiences

companies, product companies with service-based strategies, or companies shifting from a product focus to a service focus. The program will be most helpful for individuals who have the authority to initiate change across the organization.... View Details

Web

Program Requirements - Doctoral

ways including the Doctoral Business History Seminar, a pre-approved individual studies course, or a pre-approved MBA course. FOUR ONE-TERM COURSES to satisfy the course requirement of the Special Field Exam, which occurs at the end of... View Details

Program

Disruptive Innovation

general managers, or business owners who are responsible for setting strategic direction for their organizations. Attendance by two or more individuals from your organization will foster teamwork and enhance the program's impact. Learning... View Details

September 2017 (Revised December 2017)
Case

Hulu: Redefining the Way People Experience TV

By: Henry W. McGee and Christine Snively

In May 2017, Hulu CEO Mike Hopkins announced the launch of Hulu Live TV, a new offering that would "change the way people experience TV." The new service would allow consumers to bypass traditional cable and satellite delivery and use the Internet to access live... View Details

Keywords: Television Industry; Internet; Television Entertainment; Internet and the Web; Disruptive Innovation; Competitive Strategy; Price; Media and Broadcasting Industry; Entertainment and Recreation Industry

2016
Working Paper

The Great Training Robbery

By: Michael Beer, Magnus Finnstrom and Derek Schrader

In 2012 U.S. corporations spent $164.2 billion on training and education. Overwhelming evidence and experience shows, however, that most companies are unable to transfer employee learning into changes in individual and organization behavior or improved financial... View Details

Keywords: Training; Organizations; Investment Return

SSRN

Read Now

February 2006 (Revised August 2006)
Case

deCODE Genetics: Hunting for Genes to Develop Drugs

By: Debora L. Spar

In 1996, Kari Stefansson launched a new kind of biotechnology company and a whole new way of attacking diseases. Based in Iceland, his firm, deCODE Genetics, plans to identify the individual genetic markers that lead to society's most prevalent diseases. To do so, it... View Details

Keywords: Information; Innovation Strategy; Genetics; Ethics; Health Disorders; Biotechnology Industry; Iceland

11 Mar 2013
News

Harvard Survey: U.S. Competitiveness at a Crossroads

08 Mar 2010
News

Experts Debate Swiss Healthcare Model at Harvard Business School Forum

26 Sep 2020
News

Here is what 10 Happiness World Leaders have to share about Happiness

Certificate in School Management and Leadership

Certificate in School Management and Leadership is an innovative collaboration between the Harvard Graduate School of Education and Harvard Business School, powered by HBS Online. CSML is designed to provide preK-12 school leaders at all stages of their careers with... View Details

Web

Placement - Doctoral

Keenan 2023 Emily Prinsloo Marketing, 2023 Placement: Rice University, Jones Graduate School of Business Dissertation: Three Essays on Cost-benefit Trade-offs in Individual and Organizational Decision-Making Advisors: Michael I. Norton ,... View Details

September 2021 (Revised November 2021)
Case

Kwame Owusu-Kesse at the Harlem Children's Zone

By: Jon M. Jachimowicz

Do you—as leader, an individual within an organization, or running your own business—know when to say yes and when to say no? How do you make decisions about your own career and life? How do you counsel others who ask you for career and life insights?... View Details

Keywords: COVID-19 Pandemic; Leadership; Corporate Social Responsibility and Impact; Decisions; Nonprofit Organizations; Personal Development and Career; Growth and Development Strategy; Race; Social Issues; New York (city, NY)

19 Nov 2015
Blog Post

Why We Recruit: Education Pioneers

organizations and the HBS resume database, and reach out to them virtually. Given the mission-driven work we do, it’s important to EP that we learn more about each interested student’s passion for transforming education in addition to their resume -- so we create as... View Details

Keywords: Nonprofit / Government

Research Summary

Portfolio Betas Do Not Make for Better Asset Pricing Tests

Many papers claim that because using portfolios instead of individual stocks as test assets minimizes idiosyncratic volatility, their use also yields more precise estimates of risk premia. I show that while portfolio formation does lead to more efficient beta... View Details

November 1992 (Revised April 1995)
Case

Advertising Council Earth Share Campaign: Strategy, Execution, and Final Campaign

By: V. Kasturi Rangan and Jayne D. Kramer

In the several years preceding 1992, there had been a dramatic rise in the public's concern for environmental issues. Yet the Roper Organization reported that fewer than one in ten Americans made personal efforts to help solve environmental problems on a regular basis.... View Details

Keywords: Advertising Campaigns; Social Marketing; Corporate Social Responsibility and Impact; Research; Environmental Sustainability; Welfare

January 1989 (Revised February 1993)
Case

Warner Cable (A)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details

Keywords: Organizational Change and Adaptation; Management Style; Human Resources; Telecommunications Industry; Massachusetts