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September 2024
Article

A Potential Pitfall of Passion: Passion Is Associated with Performance Overconfidence

By: Erica R. Bailey, Kai Krautter, Wen Wu, Adam D. Galinsky and Jon M. Jachimowicz

Having passion is almost universally lauded. People strive to follow their passion at work, and organizations increasingly seek out passionate employees. Supporting the benefits of passion, prior research finds a robust relationship between passion and higher levels of... View Details

Keywords: Interests; Personal Characteristics; Performance Evaluation

16 Nov 2017
News

The Business of Social Justice

A born adventurer with a passion for social justice, Heidi Brooks (MBA 2003) uses her business savvy to effect social change. Since 2014 Brooks has served as chief operating officer of the Schott Foundation for Public Education, a... View Details

Keywords: Jennifer Myers

January 1994
Case

ABC Sales and Service Division: A Case Study of Personal and Organizational Transformation

By: D. Quinn Mills, Brock W. Orwig, Janet M. Pumo, Todd C. Stilson and Richard C. Wei

In the midst of dramatic changes in the information systems industry and declining profits at the ABC Co., the vice president in charge of the sales and service division, Jeff, and his managers attempt to transform their division. The transformation gets off to a good... View Details

Keywords: Organizational Change and Adaptation; Transformation; Motivation and Incentives; Resignation and Termination; Communication; Business or Company Management; Information Technology Industry

08 May 2006
Research & Ideas

The Cost of Cutting in Line

learn from your research in terms of creating waiting lists? A: Take waiting at the airport as an example. Charging passengers for the right to jump the queue is problematic. First, the airlines have some control over the length View Details

Keywords: by Sean Silverthorne

01 Jun 2024
News

Research Brief: Ahead of the Game

As a lifelong runner who spent countless hours training and competing his way up to the national level, Professor Paul Gompers has always believed that his athletic experiences were critical to shaping who he is, both as a competitor and in the professional sphere. Now... View Details

Keywords: Jen McFarland Flint; illustration by Antonio Pinna

09 Jun 2003
Research & Ideas

The Benefits of “Not Invented Here”

this is already happening. According to the National Science Foundation, in 1981 companies of less than 1,000 employees accounted for just over 4 percent of all R&D... View Details

Keywords: by Sean Silverthorne

August 2020
Case

This Old House of Worship: St. Anthony Shrine (A)

By: Ryan Raffaelli

This multimedia case asks students to consider how leaders of non-profit organizations manage difficult financial, operational, and cultural turnarounds. Since its founding in 1947, St. Anthony Shrine had been a central partner in serving the Downtown Boston community.... View Details

Keywords: Leadership And Change Management; Turnarounds; Non-profit Management; Leadership; Change Management; Nonprofit Organizations; Management; Religion; Mission and Purpose; Transformation; Organizational Culture; United States

01 Sep 2013
News

The New Rules of E-Commerce

One day in 2010 the CEO of Japanese e-commerce giant Rakuten announced that thousands of employees would soon conduct business in a tongue most View Details

Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade

October 2021 (Revised February 2022)
Case

Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood

By: Susanna Gallani and Youssef Abdel Aal

The case follows the Children Cancer Hospital in Egypt, also known as Hospital 57357, as it goes through the roll-out of a new performance management system, which Dr. Sherif Abouel Naga, founder and CEO of the hospital, had championed. This was a critical juncture as... View Details

Keywords: Healthcare; Performance Management; Performance Incentives; Strategic Alignment; Health Care and Treatment; Nonprofit Organizations; Strategy; Alignment; Performance Evaluation; Mission and Purpose; Change Management; Health Industry; Egypt; Middle East

31 Jan 2011
Research & Ideas

Taking the Fear out of Diversity Policies

often, then, companies will adopt diversity policies more out of fear than anything else, the researchers argue. And this can lead to nonproductive situations. For example, a manager may shy away from constructively criticizing a minority... View Details

Keywords: by Carmen Nobel

September 1999
Case

Trisha Wilson of Wilson & Associates

By: Teresa M. Amabile and Sarah S. Khetani

Texan entrepreneur Trisha Wilson has founded an interior design firm and watched it grow into one of the most successful firms in the hospitality design services industry. After 20 years of building a company that is truly a reflection of her own personality, Wilson... View Details

Keywords: Entrepreneurship; Employees; Innovation and Management; Management; Business or Company Management; Management Succession; Organizational Culture; Strategy; Service Industry; Texas

01 Mar 2015
News

Case Study: The Speed of Light

California. How is the California market being served today? Does your model (people) allow for significant differentiation? Does the California marketplace have an abundance (compared to other markets) of the skilled View Details

Keywords: Electric Power Generation, Transmission, Distribution; Utilities

02 Jun 2021
News

Is Working from Home Here to Say? A Look at ‘Offices’ as More Than Half of Us Adults Are Vaccinated

17 Aug 2011
Research & Ideas

Protecting against the Pirates of Bollywood

the case. First, CEO Singh took steps to keep Khan prints out of the hands of movie thieves. To prevent hijacking of copies heading to theaters, a Fox Star View Details

Keywords: by Kim Girard; Motion Pictures & Video

February 2022
Article

OMG! My Boss Just Friended Me: How Evaluations of Colleagues' Disclosure, Gender, and Rank Shape Personal/Professional Boundary Blurring Online

By: Nancy Rothbard, Lakshmi Ramarajan, Ariane Ollier-Malaterre and Serenity Lee

We propose and test a relational boundary-blurring framework, examining how employees’ evaluations of colleagues’ characteristics drive their decisions to connect with colleagues as friends online. We use a multi-method approach across four studies to investigate how... View Details

Keywords: Self-disclosure; Relationships; Employees; Internet and the Web; Boundaries