Computing - Publications - Faculty & Research

11 Apr 2011
Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

A dozen years ago, it seemed like all it took to launch a successful technology company was a vague idea, a PowerPoint presentation, a trade-show booth with a sexy spokesmodel, and a URL. Then the dot-com bubble burst and investors got wiser and warier. Gone are the... View Details

Keywords: by Carmen Nobel; Computer; Computer

Web

The 20th Century Zeitgeist - Leadership

Influence: Medium 30 1930 s 19 Advances in aviation Nylon Fiberglass Instant photography Air-conditioning begins to realize commercial potential Influence: High 40 1940 s 19 Planes and ships built in less than a day for the war effort Atomic bomb ENIAC View Details

01 Sep 2023
News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details

Keywords: Jen McFarland Flint; Real Estate

02 Aug 2022
Blog Post

From HBS to Cutting-Edge Tech

Gaurav Singh (MBA 2022) grew up in Varanasi, India. He completed his Bachelor’s of Technology in Instrumentation and Control Engineering from NIT Trichy, India before moving to the US to pursue his M.S. in Electrical and Computer... View Details

08 Mar 2004
Research & Ideas

Creating Value in Your Business Ecosystem

pervasive impact, it remains only a small part of the computing ecosystem. Keystones can increase ecosystem productivity by simplifying the complex task of connecting network participants to one another or by making the creation of new... View Details

Keywords: by Marco Iansiti & Roy Levien

09 Dec 2019
Research & Ideas

Identify Great Customers from Their First Purchase

manage newly acquired customers, for whom there is no historical data—something known in computer science as “the cold-start problem.” “People who bought more products at the first transaction, especially those who did so in stores, were... View Details

Keywords: by Kristen Senz; Retail; Service

Profile

Mollie Breen

After demonstrating exceptional math and computer science talent at Duke University, and more than three years of service as an applied research mathematician in the Department of Defense, Mollie Breen took the next, not-so-obvious step:... View Details

Keywords: Tech; Nonprofit/Government/Education

01 Oct 2012
Research & Ideas

Better by the Bundle?

says. All kinds of products are sold in bundles. Microsoft Office is sold as a bundle of computer software, including Word, Excel, and PowerPoint. Cable companies offer their channels in bundle packages. Even a music CD is essentially a... View Details

Keywords: by Dina Gerdeman

09 Feb 2021
News

Investing in Entrepreneurship

Nuclear, which was bought by DuPont in 1972. The success of that, he said in an interview with the Computer History Museum, “made me think that the venture business was easy.” By all accounts, Crisp made it look easy. He worked closely... View Details

Keywords: Susan Young

Web

Historical Data & Sources - Business History

Download Data Set in Excel IBM: Countries of Operation J. Connolly, History of Computing in Europe, 1967 IBM Annual Reports, various years Directory of American Firms Operating in Foreign Countries , various editions OneSource Map created... View Details

14 Mar 2023
Cold Call Podcast

Can AI and Machine Learning Help Park Rangers Prevent Poaching?

Keywords: Re: Brian L. Trelstad; Computer; Information Technology; Technology

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

employees are working in remote or hybrid environments far from the eyes of watchful supervisors. Attempts to reassert the “butts in seats” metric by using awareness technology software to measure computer keystrokes or monitor time spent... View Details

Keywords: by Michael Blanding

29 Oct 2019
Sharpening Your Skills

Robots in the Boardroom

advantage for companies–if they know how to use it. Man vs. Machine: Which Makes Better Hires? Computers make better hiring decisions than managers when filling simpler jobs. Research Papers Some Facts of High-Tech PatentingThis study... View Details

Keywords: by Sean Silverthorne

February 2024 (Revised January 2025)
Case

AGENTS.inc: Pathways to Growth at an AI Startup

By: Frank Nagle, Manuel Hoffmann, Karoline Ströhlein and Susan Pinckney

The case describes the history of AGENTS.inc. Despite being a small startup, with only four employees, that had never had a funding round, the company boasted an impressive client portfolio including multiple Fortune 500 companies. While AGENTS.inc had been an early... View Details

Citation

Educators

Purchase

23 Jul 2012
Research & Ideas

The Power of Conversational Leadership

and web-enabled video chat (which help to mimic in-person communication). Global computer networking giant Cisco Systems, for example, uses its own TelePresence videoconferencing technology to simulate in-person meetings among its... View Details

Keywords: by Carmen Nobel

Web

Technology & Operations Management Awards & Honors - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2025 Himabindu Lakkaraju : Recipient of a 2025 Sloan Research Fellowship in Computer Science. 2024 Ryan W. Buell :... View Details

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

Almost fifty years ago, nineteen-year-old Andy Grove stepped off a boat in New York City, a poor immigrant from Hungary who barely escaped Nazi occupation. A decade later he co-founded Intel, the chipmaker that would help invent the PC industry. But Grove was more than... View Details

Keywords: by Sean Silverthorne; Computer

02 Oct 2017
What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

for market manipulation (and) used as payment method for online crime.” Bitcoin does not have a future as a currency, Turnbull said, because of the cost of operating sufficient computers to collectively document every single transaction.... View Details

Keywords: by James L. Heskett; Financial Services

11 May 2016
Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

your smartphone and summon a driverless car to take you. And that leaves room for a new, disruptive financial model. Buell envisions the possibility that cars could be sold by the mile, like the usage model of a cloud computing... View Details

Keywords: by Sean Silverthorne; Auto

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

drastic changes in their interactions with consumers. In education, teachers from elementary schools to universities transformed content and delivered it online or through phones. Retailers started to license Amazon's Just Walk Out technology that combines View Details

Keywords: by Hong Luo and Alberto Galasso

Publications