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  • 20 Jul 2009
  • Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

represented by firms like Threadless.com and TopCoder.com, which have figured out how to use markets and communities concurrently. Q: Apple's iPhone, which provides a platform and a large potential market for application View Details
Keywords: by Sean Silverthorne; Technology
  • 07 Nov 2011
  • Research & Ideas

The Forgotten Book that Helped Shape the Modern Economy

A British merchant's long-forgotten seventeenth-century book may not only fuel a radical rethinking about how modern economies developed in Europe and America, but also add historical perspective on today's hot-button issue of the proper... View Details
Keywords: by Sean Silverthorne
  • 18 Oct 2011
  • First Look

First Look: October 18

behalf of families and (b) bank forbearance policies regarding overdrawn customers. We focus on five factors to explain the incidence of involuntary closures: personal traits, community traits, economic trends, bank policies, and credit... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2021
  • Blog Post

Tap into Top Talent with the HBS Leadership Fellows Program

around the country, and he credits the HBS Leadership Fellows Program as the springboard that launched his career. Now he is back at Harvard Business School as the Director of the Social Enterprise Initiative helping develop more leaders... View Details
Keywords: Social Enterprise
  • Program

Compensation Committees

trends in executive compensation Examine the impact of regulatory issues in different countries Respond to a more vigilant investor community Create successful compensation plans and processes Design better incentive systems and know the... View Details
  • 01 Feb 2001
  • News

What Makes a Good Leader

compelling vision. Great leaders help people get in touch with their own aspirations and then will help them forge those aspirations into a personal vision." Regarding communication: "Good communication does not mean that you have to... View Details
Keywords: Management
  • April 1993 (Revised May 1993)
  • Case

Northern Telecom (A): Greenwich Investment Proposal

By: Robert J. Dolan
The business products division has developed a business proposal asking for $50 million to fund the creation of a new telephone system for the small business market. The company's last entry into this marketplace lost $70 million. The new product would face 100... View Details
Keywords: Risk and Uncertainty; Communication Technology; Market Entry and Exit; Corporate Entrepreneurship; Investment; Product Development; Telecommunications Industry; Canada
Related
  • 14 Feb 2023
  • HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

immigration Spar, the Jaime and Josefina Chua Tiampo Professor of Business Administration and senior associate dean for Business and Global Society at HBS, explores the development of Sweden’s model and its current challenges in the case... View Details
Keywords: by Lane Lambert
  • April 2022
  • Teaching Note

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli and Carla Larangeira
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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  • Web

Online Business Courses & Certifications | HBS Online

financial statements, such as balance sheets and income statements. 8 weeks, 6–8 hrs/week Enroll by February 20 $1,850 Certificate Earn the Credential of Readiness by taking all three courses in tandem, plus a final exam. Leadership & Management View Details
  • 2008
  • Chapter

Conceptual Foundations of the Balanced Scorecard

By: Robert S. Kaplan

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article. The article was based on a multi-company research project that studied performance measurement in companies whose intangible assets played a central role in value... View Details

Keywords: Balanced Scorecard; Management Systems; Measurement and Metrics; Performance Improvement; Strategy
Related
  • 17 Aug 2021
  • Blog Post

Applying the MBA Skillset to Global Health Challenges: Summer Fellow Vasilis Theodorou (MBA 2022)

are working around the world to develop skills and knowledge while having significant responsibility and high impact. What are you working on this summer? I am working at Clinton Health Access Initiative, Inc (CHAI), a global health... View Details
  • Web

About - Race, Gender & Equity

About The Race, Gender & Equity Initiative brings together a global, multidisciplinary community of Harvard Business School faculty, alumni, and students to champion projects and programs that advance understanding, generate tools and... View Details
  • 25 May 2021
  • Panel Discussion

Understanding the Moment

By: Lynn S. Paine, Walter Robb, H. W. Brands and Suzanne Vautrinot
How can we put recent developments in American history, and recent trends in thinking about the responsibilities of business, into perspective? What is the role of the corporation in supporting democracy and civil society? Our panelists—Lynn S. Paine, Walter Robb, H.... View Details
Keywords: Corporate Social Responsibility and Impact; Civil Society or Community
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  • April 2003
  • Case

HP-Cisco Alliance (A), The

In 2002, Hewlett-Packard and Cisco Systems strove to develop their long-standing partnership into a strategic alliance with increasing impact. Critical components of successful alliance implementation emerge from the analysis. Specifically, the case illuminates the... View Details
Keywords: Strategy; Interpersonal Communication; Organizational Design; Alliances; Organizational Structure
Related

    Howard H. Stevenson

    Howard H. Stevenson is Sarofim-Rock Baker Foundation Professor emeritus, former Senior Associate Dean, Director of Publishing, and Chair of the Harvard Business Publishing Company board. The Sarofim-Rock Chair was established in 1982 to provide a continuing base for... View Details

    Keywords: communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications; communications
    • 21 Jun 2016
    • Other Presentation

    Defining Innovative Approaches to Inclusive and Sustainable Economic Growth

    By: Michael E. Porter
    Nestle's CSV global forum entitled 'Investing in Sustainable Development in Africa,' brought together business, civil society and government leaders from Africa and beyond to discuss a range of key topics affecting the African continent. This video clip highlights some... View Details
    Keywords: Society; Africa; Shared Value; Côte D'Ivoire; Civil Society or Community; Environmental Sustainability; Economic Growth; Africa
    Related
    • December 2019
    • Case

    Steemit: A New Social Media?

    By: Ramon Casadesus-Masanell, Alexander White and Karen Elterman
    This case discusses the alternative social media site Steemit, including the principles it was founded on in 2016 and the challenges it faced in 2019. Steemit was a blockchain-based platform that aimed to differentiate itself from other social media companies by... View Details
    Keywords: Decision Making; Decisions; Voting; Economic Systems; Money; Fairness; Values and Beliefs; Goals and Objectives; Digital Platforms; Product Design; Design; Problems and Challenges; Network Effects; Motivation and Incentives; Social and Collaborative Networks; Reputation; Business Strategy; Competition; Internet and the Web; Social Media; Entertainment and Recreation Industry; United States; Virginia; New York (city, NY)
    Related
    • March 2023 (Revised May 2023)
    • Supplement

    OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (C)

    By: Linda A. Hill and Lydia Begag
    In February 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian, celebrated the airline’s OneTen partnership in a room full of Atlanta’s prominent business leaders, educators, and public servants in Atlanta, at a OneTen/Delta Launch Event. To support... View Details
    Keywords: Talent and Talent Management; Business and Stakeholder Relations; Business and Community Relations; Race; Leading Change; Air Transportation Industry; United States; Atlanta
    Related
    • 24 Mar 2022
    • Research & Ideas

    Rituals at Work: Teams That Play Together Stay Together

    to a rite of passage like a wedding. Group rituals abound in the world of sports; for example, Notre Dame’s football team always walks the same route to the stadium. Many group activities involve food, from community potlucks to global... View Details
    Keywords: by Kristen Senz