Publications

October 2005 (Revised February 2007)
Case

Red Flag Software Co.

By: Felix Oberholzer-Gee, Tarun Khanna, David Lane and Elizabeth Raabe

In 2005, just five years after its formal launch, Beijing-based Red Flag Software was the world's second-largest distributor of the Linux operating system and was expecting its first annual profit. On a unit basis, Red Flag led the world in desktops (PCs) shipped with... View Details

Keywords: Digital Platforms; Competitive Advantage; Applications and Software; Business Startups; Globalized Markets and Industries; Information Technology Industry; Information Technology Industry; Beijing; United States

29 Jul 2021
News

A Clean Start

photosynthesis, has figured out how to convert carbon dioxide and water into all types of things, from wood and fibers to fruits and grains,” he says. It’s a process that’s worked for 3.5 billion years. “We need to look at CO2 as a resource,” he explains. So Brix set... View Details

Profile

Tiffany Pham

“Ultimately, the MOGUL platform leverages technology to connect women and empower them to learn from each other as well as support themselves.” What have been the best and most challenging parts about... View Details

Keywords: Technology; Technology; Technology

03 Oct 2019
News

Skydeck Live: Galactic Returns

the development via NASA to an era where industry leads has sped up the pace of growth and primed the space sector for investment. Co-founder of space technology company Escape Dynamics and a longtime investor in the industry, Garriott de... View Details

Keywords: Space Research and Technology; Space Research and Technology

01 Dec 2022
News

Case Study: Your Call Is Important to Us

fate we have to accept, Sambvani explains. Better voice technology and AI-based tools already exist, and some large organizations are deploying them in modern, innovative systems that don’t routinely confound their customers. “But most... View Details

Keywords: Computer Systems Design and Related Services; Professional Services

01 Jun 2023
News

The Exchange: The Tech Leader’s Tightrope

Image by John Ritter Image by John Ritter In the wake of the Snowden leaks in 2015, the New York Times dropped the bombshell news that one company had played a unique role in enabling the National Security Agency’s domestic spy program. The report, “AT&T Helped US Spy... View Details

Keywords: Jen McFarland Flint; Justice, Public Order, and Safety Activities; Government

17 Aug 2015
Research & Ideas

Who is Boss in the Sharing Economy?

than traditional businesses that employ their workers. And so it seemed until June, when the California Labor Commission disrupted the sharing economy when it declared that an Uber driver was an employee, not an independent contractor. Far from being a "neutral View Details

Keywords: by Michael Blanding; Technology; Technology

03 Aug 2015
Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

terms, both companies would like nothing better than to have customers to themselves, wrapped up in their own seamless media universes: iTunes, iPad, and Apple TV on the one hand; and Kindle, Amazon Prime, and Fire TV on the other. “Even though these View Details

Keywords: by Michael Blanding; Technology; Technology; Technology

September 1995
Supplement

Chemical Bank Lotus Notes Demonstration Software: Macintosh Version

By: Lynda M. Applegate

Keywords: Applications and Software; Digital Platforms; Banking Industry

Find at Harvard

September 1995
Supplement

Chemical Bank Lotus Notes Demonstration Software: Windows Version

By: Lynda M. Applegate

Keywords: Applications and Software; Digital Platforms; Banking Industry

Find at Harvard

November 2019 (Revised February 2022)
Teaching Note

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato and Sarah Mehta

Teaching Note for HBS No. 619-003. Set in March 2018, the Case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. The Teaching Note offers guidance for instructors who wish to use the case either with or without its dataset... View Details

Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Decision Making; Technology Industry; California; San Francisco

2003
Other Unpublished Work

Evaluating Total Cost of Ownership for Software Platforms: Comparing Apples, Oranges, and Cucumbers

By: Alan MacCormack

Keywords: Digital Platforms; Cost; Ownership

Read Now

01 Jun 1997
News

HBS Cyberposium Brings Online Future into Focus

attractive career path for many HBS students. Students fall into two camps, Hoegh explained, with regard to the Internet. "The first group is interested out of fear," he said. "Employers expect them to be up-to-date on technology simply... View Details

Keywords: Meg Gardner

November 2017
Case

iRobot: Moving Beyond the Roomba

By: Rajiv Lal and Scott Johnson

The makers of the Roomba, a robotic vacuum cleaner, connected the latest version of their product to the Internet. This new feature opened up a wealth of new opportunities and challenges for the company. View Details

Keywords: Irobot; Smart Home; Connected Home; Roomba; Vacuum; Mapping; Internet Of Things; Connected Products; Organizational Structure; Organizational Design; Information Infrastructure; Applications and Software; Digital Platforms; Mobile and Wireless Technology; Technology Industry; Technology Industry; Technology Industry; Technology Industry; United States

January 2017 (Revised June 2017)
Case

Chicago and the Array of Things: A Fitness Tracker for the City

By: Rajiv Lal and Scott Johnson

The city of Chicago has recently launched a project called the Array of Things. The program involves a series of sensor nodes placed around the city that capture a massive amount of data including pedestrian and vehicle flow, air quality, and cloud cover. The Array of... View Details

Keywords: Smart Connected Products; Smart Cities; Internet Of Things; Sensors; Govenment; Government Administration; Technological Innovation; Digital Platforms; Applications and Software; Information Infrastructure; Internet and the Web; Technology Industry; Technology Industry; Chicago; United States

November 2019
Supplement

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato, Alan MacCormack and Sarah Mehta

This multimedia supplement accompanies the case “Innovation at Uber: the Launch of Express POOL” (case no. 619-003). Set in March 2018, the case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. This multimedia supplement... View Details

Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Technology Industry; California; San Francisco

August 2019 (Revised October 2019)
Supplement

Preserving Trust at Care.com (B)

By: Krishna G. Palepu and Julia Kelley

The (B) case describes the company’s response and subsequent developments. View Details

Keywords: Business Strategy; Corporate Governance; Digital Platforms; Market Design; Emerging Markets; Trust; Technology Industry; United States