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  • 16 Jun 2021
  • Interview

Harvard Business School: How to Build Fearless Organizations

By: Amy C. Edmondson and Ron Lovett
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
Related
  • July 2021
  • Case

Bessemer Venture Partners: Century Fund

By: Jo Tango and Alys Ferragamo
In July of 2021, Bessemer Venture Partners (BVP) contemplated the future of its growth investing practice, known as “Century.” While still relatively new as a focused initiative, BVP’s growth investing already had significant momentum. The fund’s investment pace had... View Details
Keywords: Leveraged Buyouts; Financial Institutions; Growth and Development Strategy; Investment Banking; Competitive Strategy; Public Sector; Venture Capital; Private Equity; Acquisition
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  • September 2019 (Revised December 2023)
  • Case

Accounting Fraud at Tesco Stores (A)

By: Jonas Heese, Suraj Srinivasan and Julia Kelley
This case describes the accounting fraud at Tesco Stores Limited (TSL), which was discovered by a senior accountant in TSL’s finance department. The accountant was concerned about TSL’s handling of commercial income, which, according to the accountant, overstated... View Details
Keywords: Accounting; Crime and Corruption; Organizational Culture; Corporate Accountability
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    Deborah M. Winshel

    Deborah Winshel is a Senior Lecturer in the General Management Unit of Harvard Business School.  She teaches several MBA required courses: Leadership and Organizational Behavior (LEAD), Leadership and Corporate Accountability and the Field Immersion course (2025 in... View Details

    • October 2011
    • Exercise

    Energy Necklace Sculpture Challenge: Leader-2 Instructions

    By: Joshua D. Margolis and Anthony J. Mayo
    Explains the exercise and role of the team leader for the Energy Necklace Sculpture Challenge. View Details
    Keywords: Leadership Style; Managerial Roles; Management Teams
    Related
    • October 2020 (Revised February 2021)
    • Case

    Twiga Foods: Revolutionizing African Retail (A)

    By: Shikhar Ghosh, Pippa Tubman Amerding and Wale Lawal
    Twiga is a leading agricultural produce supplier in Kenya offering services to mostly informal retailers. Under Peter Njonjo, a co-founder and Twiga’s new CEO, the company is considering multiple options for expanding its business, including offering packaged foods and... View Details
    Keywords: Leadership; Expansion; Growth and Development Strategy; Organizational Structure; Retail Industry; Nairobi
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    • October 2011 (Revised July 2013)
    • Case

    Delta/Signal Corp.

    By: V.G. Narayanan, Lisa Brem and Matthew Packard
    This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are aligned with the strategy and objectives. Will the balanced scorecard... View Details
    Keywords: Balanced Scorecard; Business Strategy; Financial Reporting; Leading Change; Performance Evaluation; Growth and Development Strategy; Web Services Industry; Auto Industry
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    • 12 Dec 2006
    • First Look

    First Look: December 12, 2006

    those that are more technology intensive, exhibit a higher sensitivity of affiliate cash holdings to repatriation tax burdens. Lift Outs: How to Acquire a High-Functioning Team Authors:Boris Groysberg and Robin Abrahams Periodical:Harvard... View Details
    Keywords: Martha Lagace
    • 01 Nov 2020
    • Research & Ideas

    Good Leadership Is an Act of Kindness

    at Harvard Business School. Susan Seligson, an independent researcher, contributed to this article. Are your managers demonstrating and modeling kindness with team members? Share your insights below. View Details
    Keywords: by Boris Groysberg and Susan Seligson
    • September 2005
    • Case

    Whitbread PLC (A)

    By: Michael Beer and James Weber
    Describes the change process Whitbread employed in transforming its organization and culture from a single underperforming business operating in a relatively stable environment to a multibusiness, high-commitment, and high-performance corporation operating in more... View Details
    Keywords: Organizational Change and Adaptation; Change Management; Growth and Development Strategy; Growth Management; Business Growth and Maturation; Business or Company Management; Leadership; Diversification
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    • February 2023 (Revised March 2023)
    • Case

    Twitter Turnaround and Elon Musk

    By: Andy Wu and Goran Calic
    Late afternoon on Friday, October 27th, 2022, Elon Musk was the center of attention at Twitter’s San Francisco headquarters. The night before, Musk officially took the company private and became Twitter’s majority shareholder, finally ending a months-long acquisition... View Details
    Keywords: Elon Musk; Twitter; Acquisition; Revenue; Advertising; Social Media; Business or Company Management; Public Opinion; Job Cuts and Outsourcing
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    • January 2008 (Revised August 2011)
    • Case

    ProntoWash: Washing the World's Cars to a Tango Beat

    ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help customer-facing employees provide consistent service across the world and capture relevant management information. In 2007, ProntoWash, an international car-wash... View Details
    Keywords: Customer Focus and Relationships; Growth and Development Strategy; Balanced Scorecard; Management Systems; Franchise Ownership; Performance Consistency; Argentina
    Related
    • July 2015 (Revised October 2016)
    • Case

    China Lodging Group (A)

    By: Tatiana Sandino, Shelley Xin Li and Nancy Hua Dai
    This case study explores the challenges of aligning middle management interests with company goals as a company navigates rapid growth in a dynamic industry. China Lodging Group, a Chinese hotel chain that opened about 2,000 hotels during its first decade in business,... View Details
    Keywords: Motivation and Incentives; Business or Company Management; Growth Management; Balanced Scorecard; Accommodations Industry; China
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    • June 1994 (Revised October 1999)
    • Background Note

    Beer Game, The: Board Version

    By: Janice H. Hammond
    The beer game is an exercise that demonstrates supply channel dynamics. Simulates the flow of material and information in a simplified channel of beer production and distribution, focusing on the linkages among a beer manufacturer, its distributors, a wholesaler, and a... View Details
    Keywords: Cost Management; Information; Distribution Channels; Production; Supply Chain Management; Problems and Challenges
    Related

      Jill J. Avery

      Dr. Jill Avery is a Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the marketing unit at Harvard Business School. She is a respected authority on branding and brand management, customer relationship... View Details

      Keywords: consumer products; arts; advertising; automobiles; retailing; fashion; hotels ＆ motels; food; beverage
      • October 2011
      • Exercise

      Energy Necklace Sculpture Challenge: Leader-1 Instructions

      By: Joshua D. Margolis and Anthony J. Mayo
      Explains the exercise and role of the team leader for the Energy Necklace Sculpture Challenge. View Details
      Keywords: Leadership Style; Managerial Roles; Management Teams
      Related
      • 20 Jun 2023
      • Cold Call Podcast

      Elon Musk’s Twitter Takeover: Lessons in Strategic Change

      Keywords: Re: Andy Wu; Technology
      • March 2010 (Revised April 2013)
      • Case

      Equitas Microfinance: The Fastest-Growing MFI on the Planet

      By: V.G. Narayanan and V. Kasturi Rangan
      Founded as a for-profit microfinance company, Equitas had acquired nearly a million clients in the short two years since it was founded. The founder, Vasu, and his management team wished to accelerate the already impressive spurt to three million clients in the next... View Details
      Keywords: Business Model; For-Profit Firms; Microfinance; Growth and Development Strategy; Corporate Social Responsibility and Impact; Social Enterprise; Financial Services Industry; India
      Related
      • 08 Aug 2005
      • Research & Ideas

      Decision Rights: Who Gives the Green Light?

      "happens all too often," says Michael Jensen, professor emeritus at Harvard Business School and managing director of Cambridge, Massachusetts-based Monitor Group's organizational strategy practice. "Allocating decision... View Details
      Keywords: by Peter Jacobs
      • 20 Dec 2022
      • Blog Post

      7 Resolutions for Recruiting in the New Year

      Whether your company is manufacturing farming equipment, advising Fortune 500 companies, or developing the next healthcare innovation, you know that the success of your business starts with people. Great teams drive great results and to... View Details
      Keywords: All Industries