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  • October 1992 (Revised December 1992)
  • Supplement

Salomon and the Treasury Securities Auction: 1992 Update

By: Dwight B. Crane
Briefly summarizes the events that transpired after the investment bank Salomon Brothers revealed that it had repeatedly violated the rules governing the auction of new U.S. Government securities. Includes a description of the violations, the management shake-up that... View Details
Keywords: Crime and Corruption; Governing Rules, Regulations, and Reforms; Financial Instruments; Banking Industry; Financial Services Industry; United States
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  • May 2016 (Revised August 2022)
  • Case

RegionFly: Cutting Costs in the Airline Industry

By: Susanna Gallani and Eva Labro
RegionFly is a small, private airline specializing in ultra-premium services. Founded shortly after the "Golden Age of airline travel," RegionFly's financial performance had been strong for several decades. More recently, however, the results have taken a downward... View Details
Keywords: Recession; Downsizing; Profitability; Cost Management; Profit; Luxury; Competitive Strategy; Mergers and Acquisitions; Business Divisions; Logistics; Decision Making; Strategic Planning; Air Transportation Industry
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  • October 2010 (Revised May 2017)
  • Case

Building a Developmental Culture: The Birth of Deloitte University

By: Boris Groysberg, Maureen Gibbons and Joshua Bronstein
It is October 2009 and Barry Salzberg, CEO of Deloitte LLP, has just returned from the groundbreaking of Deloitte University. When completed, Deloitte University would be a world class learning and development center owned by, and for the exclusive use by the employees... View Details
Keywords: Leading Change; Problems and Challenges; Organizational Change and Adaptation; Management Teams; Competency and Skills; Training; Employees; Values and Beliefs; Education Industry; Consulting Industry; United States
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  • 18 Oct 2022
  • Research & Ideas

When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

that Uber was charging people in poor neighborhoods systematically higher prices than those in richer areas. Whether it's purposeful or not, we don't know for every company, obviously, but we believe that it’s likely not intended. That said, the problem for the View Details
Keywords: by Rachel Layne
  • 15 Nov 2018
  • News

HBS's Rock Center for Entrepreneurship Announces Rock Venture Capital Partners

  • 17 Jan 2008
  • Working Paper Summaries

Competition in Modular Clusters

Keywords: by Carliss Y. Baldwin & C. Jason Woodard; Consulting; Communications; Telecommunications; Pharmaceutical
  • 21 Sep 2010
  • First Look

First Look: September 21, 2010

http://www.people.hbs.edu/mnorton/norton%20ariely%20in%20press.pdf   Working PapersThe Distinct Effects of Information Technology and Communication Technology on Firm Organization Authors:Nicholas Bloom, Luis Garicano, Raffaella Sadun,... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

Companies that manage for short-term gain rather than long-term growth have been blamed for everything from popularizing celebrity CEOs to causing a significant chunk of the current financial crisis. Now new research findings suggest that... View Details
Keywords: by Sean Silverthorne; Financial Services
  • Research Summary

Overview

By: Jorge Tamayo
Professor Tamayo’s research focuses on theoretical modeling and structural estimation of firm decision-making and productivity.

Professor Tamayo studies dynamic competition for customer membership. Generally, firms that implement a membership model charge a... View Details
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

by overseas Chinese in China. Our paper takes advantage of a large dataset—over 50,000 firms over a period of eight years—that is comprised of two types of foreign firms with investments in China—those owned... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

—Buell explains in a new working paper, “Last Place Aversion in Queues.” "If I can’t look behind me and see someone else is willing to wait longer than me, I start to question whether waiting in line is worthwhile” Buell’s research... View Details
Keywords: by Michael Blanding; Retail; Service
  • 2012
  • Chapter

Schumpeterian Competition and Diseconomies of Scope: Illustrations from the Histories of Microsoft and IBM

By: Timothy F. Bresnahan, Shane Greenstein and Rebecca M. Henderson
We address a longstanding question about the causes of creative destruction. Dominant incumbent firms, long successful in an existing technology, are often much less successful in new technological eras. This is puzzling, since a cursory analysis would suggest that... View Details
Keywords: Technological Innovation; Opportunities; Competition; Information Technology; Innovation and Management; Organizations; Relationships; Information Technology Industry
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  • 25 Jun 2024
  • Research & Ideas

How Transparency Sped Innovation in a $13 Billion Wireless Sector

average it led to 15 new business partners and 6.5 more devices in the short term, or about 6 years, Greenstein says. Viewed another way, firms that became more open experienced a 37 percent increase in... View Details
Keywords: by Jay Fitzgerald; Technology

    Managing Human Assets

    The time has come for American managers to rethink the traditional relationship between management and workers. The personnel practices of the past are an obstacle today, blocking the higher productivity and quality levels your firm will need to succeed in the... View Details

    • 09 Oct 2001
    • Research & Ideas

    Driven: How Human Nature Shapes Organizations

    In Driven: How Human Nature Shapes Our Choices, the authors combine the latest thinking from the biological and social sciences to lay out a new theory on human nature. The idea: We are all influenced and guided by four drives: acquiring,... View Details
    Keywords: by Paul Lawrence & Nitin Nohria
    • 16 Jul 2012
    • Working Paper Summaries

    Selection, Reallocation, and Spillover: Identifying the Sources of Gains from Multinational Production

    Keywords: by Laura Alfaro & Maggie X. Chen
    • April 2016 (Revised March 2019)
    • Case

    Moleskine (A)

    By: Ryan Raffaelli, Raffaella Sadun and Kathy Qu
    Describes the founding and growth challenges facing Moleskine, an Italian-based consumer products company known for its oilcloth-covered notebooks once used by Ernest Hemingway and Vincent van Gogh. CEO Arrigo Berni and co-founder Maria Sebregondi aim to transform the... View Details
    Keywords: Creative Industries; Brand Building; Digital Innovation; Digital Services And Strategy; Process Improvement; Culture; Identity Construction; Innovation; Growth and Development Strategy; Leadership; Organizational Change and Adaptation; Organizational Culture; Innovation Strategy; Consumer Products Industry
    Related
    • 14 Apr 2015
    • First Look

    First Look: April 14

      Publications April 2015 Routledge Strong Brands, Strong Relationships By: Fournier, Susan, Michael Breazeale, and Jill Avery Abstract—From the editorial team of the groundbreaking Consumer-Brand Relationships: Theory and Practice comes this View Details
    Keywords: Sean Silverthorne

      Joseph B. Fuller

      Joseph Fuller is a Professor of Management Practice in General Management and Entrepreneurship. He founded and co-leads the school’s project, Managing the Future of Work, as well as the Harvard Project on the Workforce. He currently leads the FIELD Global Capstone... View Details

      • 15 Dec 2009
      • First Look

      First Look: Dec. 15, 2009

      David LaneHarvard Business School Case 210-016 Less than a month after the close of the merger between The Bank of New York and Mellon Financial, managers at the two firms realized that plans for combining... View Details
      Keywords: Martha Lagace