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  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

crisis is just as crucial as the response.” Over 60 percent of tech outages result in at least $100,000 in total losses, and 15 percent cost upward of $1 million, according to the Uptime Institute, a technology trade group. In severe... View Details
Keywords: by Hise Gibson and Anita Lynch
  • January 2011 (Revised September 2011)
  • Case

Caterpillar, Inc. (A)

By: David F. Hawkins
2010 Healthcare Reform Act eliminates Medicare Part D subsidy and Caterpillar recognizes a $100 million change. View Details
Keywords: Information Infrastructure; Governing Rules, Regulations, and Reforms; Employment; Cost vs Benefits; Forecasting and Prediction; Change Management; Asset Management; Financial Strategy; Activity Based Costing and Management; Business or Company Management; Technology Industry; Manufacturing Industry; United States
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  • 20 Jul 2009
  • Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

participate with you on your critical problems. Of course, the Internet and the massive reduction in communication and computation costs have made accessing external innovators a much easier task than what was possible 10 or 15 years ago.... View Details
Keywords: by Sean Silverthorne; Technology
  • January 2017 (Revised August 2017)
  • Case

Earl Gordon - Eastern Circle

By: Steven Rogers and Greg White
This case follows an African-American entrepreneur through the process of sourcing a potential acquisition, valuing a company, and securing the funding to purchase the company. This entrepreneur must decide if he should close the deal and which financing term sheet to... View Details
Keywords: Negotiations; Manufacturing; LBO; Leveraged Buyout; Entrepreneurship; Term Sheets; Deal Structuring; Financial Statements; Acquisition; Leveraged Buyouts; Business Model; Forecasting and Prediction; Cost vs Benefits; Cash Flow; Borrowing and Debt; Cost of Capital; Private Equity; Negotiation Deal; Negotiation Offer; Negotiation Process; Valuation; Value Creation; California
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  • 15 Sep 2009
  • First Look

First Look: September 15

As bottlenecks shift, students can explore several alternatives, each with different costs and trade-offs. Students may also reflect on the true cost of providing the extraordinary service, and whether... View Details
Keywords: Martha Lagace
  • 01 Sep 2020
  • News

Saving Grace

Illustration by Neil Webb About a year before he reached retirement, Frank Chapman started mapping out the travels he and his wife envisioned for their golden years. A career accountant for British telecom companies, he thought it best to... View Details
Keywords: Jen McFarland Flint
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

within the task network and serve to separate one set of tasks from another. Placing a transaction in a particular location in turn requires work to define, count (or measure), and pay for the transacted objects. The costs of this work... View Details
Keywords: Martha Lagace
  • 25 Mar 2018
  • News

Modernizing Infrastructure Management

help communities be both resilient and vibrant so that they can be sustained in the future. “And that's everything from physical asset management to financial accounting to building licensing tools, for economic development—really the... View Details
  • 01 Dec 2016
  • News

Is Cash the Best Form of Charity?

costs the organization 9 to 15 cents per dollar to identify and enroll recipients, execute the transfers, follow up, and conduct other administrative work. Mark Lampert (MBA 1988) was an early investor in GiveDirectly, which received the... View Details
Keywords: April White
  • 01 Mar 2011
  • News

Two Kinds of Green

while effective, are the “low hanging fruit” in meeting sustainability goals. “Going those last few yards to become 100 percent waste-free costs much more than the earlier steps,” agrees HBS’s Marquis. “The marginal economic benefit can... View Details
Keywords: Julia Hanna; natural products company; Miscellaneous Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

advertising agency industry: What accounts for the shift from bundling to unbundling of services and the slow pace of change? Using Evans and Salinger's (2005, 2008) cost-based theory of bundling, we develop a simple model of an agency's... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

do so, investment funds will need to collect new data. The good news is that over the past decades, many initiatives have contributed to developing standards to assess companies’ social performance. The Sustainability Accounting Standards... View Details
Keywords: by Julie Battilana
  • 05 Jul 2011
  • First Look

First Look: July 5

and threats to organizations and conclude with a research agenda that more fully accounts for the potential of community forms to be a creator (and a possible destroyer) of value for organizations. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

useful and saleable by-product. The term "by-product synergy" (BPS) has been coined to describe this practice. By converting waste into by-product, the firm not only reduces its waste disposal cost and potentially increases... View Details
Keywords: Martha Lagace
  • 13 Apr 2010
  • First Look

First Look: April 13

Publication:Manufacturing and Service Operations Management (forthcoming) Abstract We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and... View Details
Keywords: Martha Lagace
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

leaders often fail to notice when their decisions indirectly hurt people—and how people often fail to hold organizations accountable for indirectly causing harm. book excerpt Failing To Notice Indirect Actions From The Power of Noticing:... View Details
Keywords: by Max H. Bazerman; Retail
  • 10 Jan 2018
  • Research & Ideas

Working for a Shamed Company Can Hurt Your Future Compensation

number of execs with at least one stigma on their resume was large, accounting for 18 percent of more than 2,000 executives placed between 2004 and 2011. After controlling for education, gender, experience, and other factors, they found... View Details
Keywords: by Michael Blanding; Financial Services
  • 05 Dec 2022
  • Blog Post

2022 Climate Symposium: Tackling Climate Together

Finalist ventures included: Active Surfaces: Flexible, lightweight solar (photovoltaic) cell innovation for any surface. StepWise: Retail electric panel add-on that significantly reduces the fixed costs required to installing... View Details
  • Web

Building Trusted Organizations - Course Catalog

influencer controversy to Boeing’s horrific crashes and endless travails, trust breaches cost companies millions in lost revenues, spur dramatic declines in investor confidence and shareholder value, upend customer reliance, and unnerve... View Details
  • 07 Sep 2021
  • News

Green House

sustainable building. According to the United Nations, buildings and their construction account for 39 percent of greenhouse gas emissions. It was the measurable impact of the work that attracted her. “I had used a lot of analytical tools... View Details