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  • 12 Apr 2016
  • First Look

April 12, 2016

member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations at Celebi Aviation Holding, and Vikram Oberoi, View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

full of accounts of those mistakes—that’s one of the really nice features. Because of the status of these individuals and the high degree of respect they command, I think they’ve treated the videos as an opportunity to reflect honestly and candidly on the long arc of... View Details
Keywords: by Sean Silverthorne
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

(iStock) iStock SUMMING UP Who Will Call the Shots in Stakeholder Capitalism? At one time in my checkered academic career I studied, researched, and published papers about interorganizational management. Specifically, I was interested in... View Details
Keywords: by James Heskett
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best suited to control and View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 06 Mar 2019
  • Sharpening Your Skills

Has the Glass Ceiling Been Broken (or at Least Cracked)?

women CEOs, too. The growth rate of women-owned businesses is three times the amount for all businesses. But that's not enough. It still feels that compensation, influence, and opportunity flow more freely to men. Gender sterotypes still wall off women from some top... View Details
Keywords: by Sean Silverthorne
  • 07 Apr 2003
  • Research & Ideas

How the U.S. Army Develops Leaders

you and your coauthors of "Making Sense of Officership: Developing a Professional Identity for 21st Century Officers," a chapter in The Future of the Army Profession, decide to study professional identity as a part of leadership development? Why is this a... View Details
Keywords: by Martha Lagace
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

produced one of the most exciting papers that I have worked on." The idea for the paper grew from a conundrum that Bohnet faced when she became faculty director of the Kennedy School's Women and Public Policy Program (WAPPP). Although she'd built a View Details
Keywords: by Maggie Starvish
  • 07 May 2008
  • Research & Ideas

The Intellectual History of Harvard Business School

Leadership and Organizational Behavior. The key developments include the original teaching of scientific management by Frederick W. Taylor; the change in perspective from Taylorism to the Human Relations approach, which resulted from the... View Details
Keywords: by Richard S. Tedlow; Education
  • January 2022 (Revised November 2023)
  • Case

Expanding the Culture of Learning at Kraft Heinz

By: Ashley V. Whillans and Carolyn Watson
The Kraft Heinz Company (KHC) was an American food company formed in 2015 by the merger of Kraft Foods Group, Inc and the H.J. Heinz Company. The company sold food products like Heinz Ketchup, Kraft Mac & Cheese, Kool-Aid, and Philadelphia cream cheese to supermarkets,... View Details
Keywords: Learning; Culture; Work Culture; Workplace Practices; Mergers; Mergers and Acquisitions; Competitive Advantage; Human Capital; Training; Performance Evaluation; Growth and Development; Personal Development and Career; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Food and Beverage Industry
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Whillans, Ashley V., and Carolyn Watson. "Expanding the Culture of Learning at Kraft Heinz." Harvard Business School Case 922-036, January 2022. (Revised November 2023.)
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

our choice(s) in life." Henry Kwok commented, "The field of neuroscience and brain scanning will only get more advanced, and thus we can expect better reading However, the job of managing and leading will be evolving in a fast... View Details
Keywords: by James Heskett
  • 18 Jun 2001
  • Lessons from the Classroom

Why Leaders Need Great Books

starting out with nothing in life. He wants to make something of himself; and ultimately he does. But he's got to deal very early in his career with something he thinks is wrong. "The struggle is partly with his own idealism versus... View Details
Keywords: by Martha Lagace
  • 04 Apr 2019
  • Cold Call Podcast

Can Mark Zuckerberg Rebuild Trust in Facebook?

never experienced one like this before. [His career until now] has been up, up and away, and here he is, in his early 30s, all of a sudden confronting something. And the question is, when will he acknowledge that he didn't handle this... View Details
Keywords: Re: Andi Wang
  • 10 Feb 2014
  • HBS Case

Stressing Safety in South Africa’s Platinum Mines

American," a case study authored by Mukunda with Lisa Mazzanti and Aldo Sesia (both case researchers at HBS). The case follows several key events in the career of Cynthia Carroll (HBS MBA 1989), who from 2007 to 2013 served as chief... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

clamor for accountability, it is tempting to accept the popular normative view that more accountability is better. But is it feasible, or even desirable, for nonprofit organizations to be accountable to everyone for everything? The challenge for leadership and View Details
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

wanted to avoid turning Tweezerman into one more failure in what had been a previous career of multiple entrepreneurial misfires. What if this last and greatest airplane, which had finally begun to fly—and fly high—now crashed and burned... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 09 Aug 2010
  • Research & Ideas

How to Speed Up Energy Innovation

Is there a special sauce for stimulating innovation in the energy sector, a concoction to spur cost-effective developments toward solving the climate change problem? HBS professor Rebecca Henderson doesn't claim to know all the ingredients for that special sauce. But... View Details
Keywords: by Julia Hanna; Energy; Utilities
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

like a tragic situation that potentially could be solved with a bit more insight into how people actually make decisions, the structure of their constraints, and what really affects their behavior." Thus launched an academic career in... View Details
Keywords: by Carmen Nobel
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

hard worker, but instead of becoming an entrepreneur himself, he built a long career at "the biggest company around," GTE. After years of working there in sales and marketing, he decided to venture out on his own. His GTE... View Details
Keywords: Martha Lagace
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

organizations adopt these strategies, there may be tensions and multiple conflicting institutional logics. Additionally, we consider four strategic leadership topics and how they relate to platform, open/user innovation, and ecosystem strategies: (1) executive... View Details
Keywords: Sean Silverthorne
  • 14 Apr 2015
  • First Look

First Look: April 14

collection of innovative research and management insights that build upon the foundations of the first book but takes the study of brand relationships outside of traditional realms by applying new theoretical frameworks and considering... View Details
Keywords: Sean Silverthorne
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