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Publications

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      • Teaching Interest

      Field Course: Social Innovation Lab

      By: Brian L. Trelstad
      Co-taugh with Prof. John Kim
      This course provides students an opportunity to use the discipline of entrepreneurial... View Details
      Keywords: Innovation and Invention; Social Enterprise
      • Teaching Interest

      Grand Challenges for Entrepreneurs

      By: Tarun Khanna

      Grand Challenges for Entrepreneurs (GCE) is designed for students who are interested in entrepreneurial approaches to the biggest challenges of our time.  Grand Challenges are near-intractable, global problems that offer the tantalizing... View Details

      • Forthcoming
      • Article

      In the Red: Overdrafts, Payday Lending and the Underbanked

      By: Marco Di Maggio, Angela Ma and Emily Williams
      The reordering of transactions from “high-to-low” is a controversial bank practice thought to maximize fees paid by low-income customers on overdrawn accounts. We exploit multiple class-action lawsuits resulting in mandatory changes to this practice, coupled with... View Details
      Keywords: Overdraft; Payday Loans; Excessive Fees; Underbanked; Underserved; Income; Personal Finance; Borrowing and Debt; Banks and Banking
      Citation
      Related
      Di Maggio, Marco, Angela Ma, and Emily Williams. "In the Red: Overdrafts, Payday Lending and the Underbanked." Journal of Finance (forthcoming).
      • Research Summary

      Individual Effectiveness

      By: Frances X. Frei
      This research investigates how to create the conditions for individuals to thrive.  The work is guided by the observation that individuals and organizations have the opportunity to vastly enhance individual effectiveness. View Details
      Keywords: Individual; Effective Leadership In Turbulent Times
      • Teaching Interest

      Leadership and Organizational Behavior (LEAD)

      By: Ethan S. Bernstein

      Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections).  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

      The course is divided into five modules:View Details

      Keywords: Leadership; Organizations; Personal Development and Career; Relationships; Communication
      • 2025
      • Chapter

      Leapfrog Leaders: Accelerating Systems Leadership Skills

      By: Laura Cabrera, Derek Cabrera and Hise O. Gibson
      We need leaders who can execute at the Strategic, Operational, and Tactical (SOT) levels. But, research shows it takes time for skills to develop at all three levels—too much time. Why does it take too much time? First, because expertise is borne of experience. An... View Details
      Keywords: DSRP; VCML; Strategy; Operations; Leadership Development; Decision Making; Organizational Structure
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      Related
      Cabrera, Laura, Derek Cabrera, and Hise O. Gibson. "Leapfrog Leaders: Accelerating Systems Leadership Skills." In The Routledge Handbook of Systems Thinking, edited by Derek Cabrera, Laura Cabrera, and Gordon Midgley. London: Routledge, forthcoming.
      • Article

      Learning by Thinking: The Role of Reflection in Individual Learning

      By: Giada Di Stefano, Francesca Gino, Gary P. Pisano and Bradley R. Staats
      It is common wisdom that practice makes perfect. And, in fact, we find evidence that when given a choice between practicing a task and reflecting on their previously accumulated practice, most people opt for the former. We argue in this paper that this preference is... View Details
      Keywords: Learning; Cognition and Thinking; Practice; Experience and Expertise
      Citation
      Related
      Di Stefano, Giada, Francesca Gino, Gary P. Pisano, and Bradley R. Staats. "Learning by Thinking: The Role of Reflection in Individual Learning." Management Science (in press).
      • Research Summary

      Making Machine Learning Models Fair

      By: Himabindu Lakkaraju
      The goal of this research direction is to ensure that the machine learning models we build and deploy do not discriminate against individuals from minority groups. View Details
      • Research Summary

      Making Markets Work: An Executive Education Program for Africa

      By: Debora L. Spar
      In the last decades of the 20th century economic growth was distributed unevenly across the world. While some countries experienced sustained and unprecedented prosperity, others fell further and further behind. This widening gap was particularly evident in Africa,... View Details
      • Teaching Interest

      Managing Human Capital

      By: Ethan S. Bernstein

      The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

      Keywords: Human Capital; Hiring; Socialization; Performance Management; Compensation And Benefits; Talent Development And Retention; Structure; Career Management; Human Resources; Leadership; Personal Development and Career; Organizations; Organizational Culture; Organizational Design; Organizational Structure; Africa; Asia; Europe; Middle East; Latin America; North and Central America; South America
      • Research Summary

      Managing Multiple Identities at Work

      By: Lakshmi Ramarajan
      Peoples’ work identities, which are often a deep source of meaning for them, may conflict with or complement cultural, familial, or personal identities they value. A central focus of Professor Ramarajan’s work is understanding, on the individual level, how these... View Details
      • Research Summary

      Managing the Advantages and Tradeoffs of Collaborative Structures

      By: Ethan S. Bernstein

      To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details

      Keywords: Networks; Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Communication; Social and Collaborative Networks; Behavior; Organizational Design; Organizational Structure; Leadership; Management
      • Teaching Interest

      Managing the Future of Work (MBA Education—Elective Curriculum)

      By: Christopher T. Stanton

      The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

      • Teaching Interest

      MBA Required Curriculum Leadership and Organizational Behavior (LEAD)

      By: Rakesh Khurana

      This course focuses on how managers become effective leaders by addressing the human side of enterprise.

      The first modules examine teams, individuals, and networks in the context of:

      • The determinants of group... View Details
      • Research Summary

      Mediation and Alternative Dispute Resolution

      By: Michael A. Wheeler

      Disputes between organizations and among individuals are an all-too-familiar feature of modern life. Lengthy court proceedings consume resources, damage relationships, and often yield outcomes that do not fully satisfy the real needs of the litigants. As a result,... View Details

      • Teaching Interest

      Micro Topics in Organizational Behavior

      By: Alison Wood Brooks

      Micro Topics in Organizational Behavior is a PhD seminar course exploring current and seminal research on individual, dyadic, small group, and intra-organizational behavior. Examples of topics at the individual level include emotions, cognition, and behavioral... View Details

      • Research Summary

      Negotiating Campaigns

      By: James K. Sebenius
      While most negotiation research focuses on specific transactions, many important negotiating situations can better be understood as elements of larger "campaigns."  By this term, I mean a series of related negotiations and other away-from-the-table... View Details
      • Research Summary

      Network Resources and the Performance of Interorganizational Exchange

      By: Ranjay Gulati
      My recent book (Managing Network Resources, Oxford University Press) introduced the idea of "network resources," valuable assets that accrue to a firm not from within its boundaries but from its ties to key external constituents including but not... View Details
      • Forthcoming
      • Article

      Non-Binary Gender Economics

      By: Katherine B. Coffman, Lucas C. Coffman and Keith Marzilli Ericson
      Economics research has largely overlooked non-binary individuals. We aim to jump-start the literature by providing data on several economically-important beliefs and preferences. Among many results, non-binary individuals report more gender-based discrimination and... View Details
      Keywords: Inclusion; Gender; Prejudice and Bias; Personal Characteristics
      Citation
      Related
      Coffman, Katherine B., Lucas C. Coffman, and Keith Marzilli Ericson. "Non-Binary Gender Economics." Journal of Political Economy Microeconomics (forthcoming).
      • Research Summary

      Of Measurement and Mission: Accounting for Performance in Non-Governmental Organizations

      By: Debora L. Spar
      As members of civil society NGOs would seem to have a built-in proclivity towards representation: towards working on behalf of some group of people, or toward some specific goal. Yet in practice such moments of accountability are rare. Unlike other social agents,... View Details
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