Business Goals - Publications - Faculty & Research

12 Apr 2010
Research & Ideas

One Report: Better Strategy through Integrated Reporting

good results, particularly if financial and other incentives are tied to these results and commitments are in terms of future goals and targets. This was the case at Natura and UTC; both companies were candid about whether or not past... View Details

Keywords: by Martha Lagace

26 Jul 2006
Research & Ideas

The Strategic Way to Go to Market

Business School marketing professor V. Kasturi "Kash" Rangan in his new book, Transforming Your Go-to-Market Strategy. The auto industry, he says, is a stark example of why go-to-market strategies need high-level attention and... View Details

Keywords: by Sean Silverthorne

October 2023 (Revised January 2024)
Case

Ball: EVA Driving the World's Leading Can Manufacturer (A)

By: Jonas Heese and Susan Pinckney

The case describes Ball’s multi decade history of using Economic Value Added to drive decision making and workforce compensation. In 2016, the company acquired Rexam PLC and became the world’s leading metal beverage container company. Consumer demand for varied... View Details

Citation

Educators

Purchase

November 2002 (Revised May 2003)
Case

AT&T Foundation, The

By: Diana Barrett, Cassandra Hanley and Sarah Aaron

Explores the corporate philanthropic activities at AT&T, formed in 1983. Addresses the difficulty of making centralized decisions after the break-up for the four new entities, each with a diverse and sometimes cross-competitive strategy. View Details

Keywords: Goals and Objectives; For-Profit Firms; Philanthropy and Charitable Giving; Telecommunications Industry

Citation

Find at Harvard

06 Nov 2000
Research & Ideas

The Determinants of Corporate Venture Capital Success

parent's strategic focus." The Xerox Corporation originated as a photography-paper business called the Haloid Company. 3 The Haloid Company's entrance into what would later become its principal business... View Details

Keywords: by Paul Gompers & Josh Lerner

15 Oct 2024
Research & Ideas

We Have Better Ways to Break Habits Than Willpower. Why Don't We Use Them?

doing so may expose a weakness: a lack of self-control that would make others judge them harshly, says Harvard Business School Associate Professor Julian Zlatev in a recent paper published in the Journal of Personality and Social... View Details

Keywords: by Michael Blanding

28 May 2012
Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

not force the disparate CSR programs into their business strategies. Instead, the goal should be to "bring discipline and structure to the many fragmented components. [The] components will in some cases... View Details

Keywords: by Dina Gerdeman

01 Feb 2017
What Do You Think?

Is the Next Jobs Crisis Just Ahead?

development for the sectors where jobs are being created.” Dolembo suggested a multi-faceted response: “Fund student loans, stop punishing those who get the training at community colleges and share in the investment for these poor kids who went broke training for this... View Details

Keywords: by James Heskett; Service

09 Jul 2001
Research & Ideas

Does Misery Love Companies? How Social Performance Pays Off

the empirical quest to link a firm's social investments to its financial returns has preoccupied researchers. Our goal in this paper is to reorient debate and research about social initiatives by business. We try to stimulate a fresh... View Details

Keywords: by Joshua D. Margolis & James P. Walsh

14 Nov 2012
Research & Ideas

New Agenda for Corporate Accountability Reporting

how it affects social value in society at large. That could soon start to change. Karthik Ramanna, an associate professor at Harvard Business School who studies the political economy of corporate accountability and financial reporting,... View Details

Keywords: by Martha Lagace; Accounting; Energy; Utilities

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

Harvard Business School professors Jim Heskett (now emeritus), Earl Sasser, and Len Schlesinger have been studying the service sector—the good and the great as well as the bad and the ugly—for more than three decades. In their new book,... View Details

Keywords: by Jim Aisner; Retail

03 Jan 2018
What Do You Think?

In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?

Sam agreed: "This should be standard business practice." He asked, "Why do these boards not have a member who truly understands Compliance/Governance?" John would go even further. "Yes to a compliance officer This... View Details

Keywords: by James Heskett

01 Aug 2012
What Do You Think?

Should CEOs Worry About ‘Too Big to Succeed?’

relationships. Unfortunately, many corporate leaders focus on profits and the Wall Street drivers toward big business and profits. It has become the death knell for many corporations." Phil Harris, joining in, pointed out that there... View Details

Keywords: by James Heskett; Manufacturing; Financial Services

08 Feb 2000
Research & Ideas

Women Negotiating in the New Millenium

Organizations and Markets Group and Deborah Kolb, a professor at the Simmons College Graduate School of Management, discussed the topic at the Women Enriching Business panel "Women Negotiating in the New Millenium." "The... View Details

Keywords: by Martha Lagace

21 Nov 2005
Research & Ideas

Making Credibility Your Strongest Asset

fierce business competition, your bargaining endowment can spell the difference between closing the deal and being shut out. A healthy bargaining endowment explains how Darren Rovell won a job on national television while other journalism... View Details

Keywords: by Michael Wheeler

30 Apr 2012
Research & Ideas

India’s Ambitious National Identification Program

In a hugely ambitious project, the Unique Identification Authority of India has been charged with implementing a nationwide program to register and assign a one-of-a-kind ID number to every Indian resident—some 1.2 billion people—by 2020 and to meet an interim View Details

Keywords: by Dina Gerdeman

16 Sep 2014
First Look

First Look: September 16

an important driver of solo deal outcomes. Publisher's link: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2159229 September 2014 Multidisciplinary Insights from New AIB Fellows Business History and the Impact of MNEs on Host... View Details

Keywords: Sean Silverthorne

07 Jun 2010
Research & Ideas

Improving Brand Recognition in TV Ads

"ideas started popping up," he recalls. "The eye tracker measures attention, and due to its scarcity, attention has become more and more important to understand." No one feels that need more urgently, however, than View Details

Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation

20 Sep 2011
First Look

First Look: September 20

effect dissipated. Finally, we show that labor increases valuation for both "do-it-yourselfers" and novices. Read the paper: http://www.people.hbs.edu/mnorton/norton%20mochon%20ariely.pdf A Global Leader's Guide to Managing View Details