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    Peter Tufano

    Peter Tufano is a Baker Foundation Professor at Harvard Business School and Senior Advisor to the Harvard Salata Institute for Climate and Sustainability. From 2011 to 2021, he served as the Peter Moores Dean at View Details

    Keywords: asset management; banking; brokerage; credit card; education industry; energy; federal government; financial services; insurance industry; investment banking industry; microfinance; mining; nonprofit industry; oil ＆ gas; petroleum; real estate; retail financial services; state government; utilities; video games
    • 02 Dec 2009
    • What Do You Think?

    Should Immigration Policies Be More Welcoming to Low-Skilled Workers?

    Summing Up Low-skilled immigrants: burden or opportunity? Immigration is apparently a topic that stirs passions globally, judging from the responses to this month's column. As Nauman Lodhi pointed out, "Tough times give rise more... View Details
    Keywords: by Jim Heskett
    • November 2021 (Revised December 2021)
    • Case

    Praava Health: A New Model for Bangladesh

    By: Michael Chu
    Launched in Dhaka, Bangladesh, in 2018, Praava Health (‘Praava’) delivered high-quality in-clinic primary and specialist care, backed by its own high quality diagnostic laboratories, imaging and pharmacy. Praava was founder Sylvana Sinha’s response to what she saw as a... View Details
    Keywords: Entrepreneurship; Health Care and Treatment; Investment Return; Mobile and Wireless Technology; Business Model; Growth and Development Strategy; Health Industry; Bangladesh; Asia
    Related
    • May 2018 (Revised February 2020)
    • Case

    Jason Blum's Blumhouse Productions

    By: Anita Elberse
    In March 2017, Jason Blum, the founder and chief executive officer of film and television production company Blumhouse Productions, has another blockbuster on his hands with the movie Get Out, produced for just $4.5 million. Remarkable returns for its micro-budget... View Details
    Keywords: Entertainment; Media; Film; Movies; Creative Industries; Product-portfolio Management; Entrepreneurship; Innovation; Talent; General Management; Strategy; Marketing; Blockbusters; Film Entertainment; Innovation and Management; Talent and Talent Management; Competitive Strategy; Management Style; Marketing Strategy; Motion Pictures and Video Industry
    Related
    • 15 May 2015
    • News

    Use Stress to Your Advantage

    • Article

    Do Citizens’ Preferences Matter? Shaping Legislator Attitudes Towards Peace Agreements

    By: Miguel García-Sánchez, Aila M. Matanock and Natalia Garbiras-Díaz
    To what extent are legislators, responsible for the implementation of many peace agreements, responsive to citizens’ preferences? Examining the 2016 Colombian peace agreement, we embed an experiment in the 2019 wave of a survey of all the members of Congress. We inform... View Details
    Keywords: Legislation; Legislators; Peace Process; Agreements; Govenment; Voters' Interests; Governance; Government and Politics; Voting; Policy; Governing Rules, Regulations, and Reforms; Latin America; Colombia
    Related
    • June 2009 (Revised October 2011)
    • Case

    Mina O'Reilly at Logan Airport's TSA

    By: Michel Anteby and Erin McFee
    Mina O'Reilly, an officer at Logan Airport's Transportation Security Administration (TSA) in Boston, must discipline an employee responsible for a security breach that resulted in a 45-minute terminal closure during peak hours, a potential threat to traveler safety,... View Details
    Keywords: Corporate Accountability; Employee Relationship Management; Organizational Culture; Air Transportation; Air Transportation Industry; Boston
    Related
    • 2021
    • Book

    Sales Management That Works: How to Sell in a World That Never Stops Changing

    By: Frank V. Cespedes
    Selling is changing, but the impact on sales of megatrends like ecommerce, big data, and AI is often misunderstood and not supported by empirical data. Managers who fail to separate fact from hype will make decisions based on bad assumptions and, in a competitive... View Details
    Keywords: Sales; Strategy; Salesforce Management; Change; Adaptation
    Related
    • December 1974
    • Case

    Southwest Airlines (B)

    Describes Southwest's response to a competitive fare cut and the results, bringing the action up to late March 1973, when management must make additional decisions on marketing strategy with both short- and long-range implications. Southwest Airlines (C) should not be... View Details
    Keywords: Competition; Marketing Strategy; Air Transportation Industry
    Related
    • 13 Jan 2011
    • News

    Are You the Boss You Need To Be?

    • 28 Mar 2019
    • News

    The one benefit workers want more than anything

    • 2014
    • Working Paper

    Linguistic Complexity in Firm Disclosures: Obfuscation or Information?

    By: Brian J. Bushee, Ian D. Gow and Daniel Taylor
    Prior research argues that the linguistic complexity of a firm’s disclosures reflects managerial obfuscation. However, complex language can be used either to obfuscate or to convey information, with the effect likely depending on the incentives of the source. We... View Details
    Keywords: Communication; Financial Reporting
    Related
    • 2013
    • Report

    Competitiveness at a Crossroads: Finding of Harvard Business School's 2012 Survey on U.S. Competitiveness

    By: Jan Rivkin, Michael E. Porter and Rosabeth M. Kanter
    Harvard Business School gleaned responses from nearly 7,000 alumni and more than 1,000 members of the general public. The survey not only provides an updated view of the U.S. business environment, but also illuminates specific actions that business leaders and... View Details
    Keywords: PK - 12 Education; U.S. Competitiveness; Competition; Education; Business and Community Relations; Business and Government Relations; United States
    Related
    • 16 May 2018
    • Blog Post

    Internship Success: Mutual Growth Brings Intern and Enterprise Together

    At HBS, Fernando Czapski, MBA 2019, was seeking an internship that would help him fulfill his career transition from engineering to product development. At Zillow, Melissa Tran, University Recruiting Programs Specialist, was responsible... View Details
    Keywords: Technology

      Michael Beer

      MICHAEL BEER

      Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

      • Research Summary

      Overview

      Erin's research focuses on how organizations can and should respond to employee failures. She is interested in understanding the effects that organizational responses have on subsequent employee behavior, and how organizational policies can be designed to more... View Details
      Keywords: Repair; Recovery; Reintegration; Prosocial Behavior; Field Experiment; Psychology; Networks; Punishment; Giving and Philanthropy; Social Psychology; Motivation and Incentives; Social and Collaborative Networks; Ethics
      • April 1996
      • Case

      Deloitte & Touche Consulting Group

      Examines two dilemmas often faced by an operations consultant. First, the dual responsibility to both client and consulting firm. Second, the management of the often competing pressure to deliver immediate results, at the same time laying the foundation for long-term... View Details
      Keywords: Operations; Problems and Challenges; Consulting Industry
      Related
      • September 1986 (Revised June 1989)
      • Background Note

      Managing Rapid Growth

      Describes the issues that entrepreneurs and their firms must deal with in attempting to make the transition from entrepreneurial to professional management. The note suggests that the delegation of responsibility and the implementation of formal controls are two key... View Details
      Keywords: Transition; Decision Making; Entrepreneurship; Governance Controls; Growth Management; Resource Allocation; Organizational Structure
      Related
      • 26 May 2011
      • News

      Good companies need more than words

      • 04 Feb 2020
      • Video

      Francis Okomo-Okello

      Francis Okomo-Okello, Chair of the leading Kenyan luxury hotel group Serena and of the subsidiary of a major foreign bank, describes his belief that a bank must engage in responsible lending for the sake of... View Details