Publications

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December 2002 (Revised January 2004)
Case

Basel II: Assessing the Default and Loss Characteristics of Project Finance Loans (A)

By: Benjamin C. Esty and Aldo Sesia

In June 1999, the Basel Committee on Banking Supervision announced plans to revise the capital standards for banks. The Basel Committee believed that project loans were significantly riskier than corporate loans and, therefore, warranted higher capital charges under... View Details

Keywords: Risk and Uncertainty; Project Finance; Financing and Loans; Projects; Standards; Banks and Banking; Banking Industry

05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

definition that extends the concept beyond the traditional binary retain/not retain view of retention. We discuss a variety of metrics to measure and monitor retention. We present an integrated framework for managing retention that... View Details

Keywords: Sean Silverthorne

12 Oct 2011
First Look

First Look: October 12

enabled by creativity and the right organizational flexibility and mindset. The case highlights the key role of performance metrics in building a flexible system that could be refined through experimentation and testing, steadily... View Details

Keywords: Sean Silverthorne

23 Feb 2010
First Look

First Look: Feb. 23

commercial avoidance through zapping along with eye tracking on 31 commercials for nearly 2,000 participants are used to calibrate the model. New, simple metrics of attention dispersion are shown to strongly predict avoidance. Independent... View Details

Keywords: Martha Lagace

September 2020 (Revised September 2021)
Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley

This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details

August 2010 (Revised March 2012)
Case

The UCLA Medical Center: Kidney Transplantation

By: Michael E. Porter, Jennifer F Baron, Jacob Mathew Chacko and Robin Jian Tang

In 2010, organ transplantation remained among the few sets of medical conditions in the U.S. for which bundled payments were a dominant reimbursement model, and for which patient health outcomes were universally measured and reported. In 1986, UCLA Medical Center was... View Details

Keywords: Insurance; Health Care and Treatment; Health Disorders; Measurement and Metrics; Outcome or Result; Competitive Strategy; Integration; Health Industry; California

December 1999 (Revised April 2012)
Background Note

Earnings Per Share

By: David F. Hawkins

Discusses accounting rules for earnings per share measurement. The U.S. approach is described in detail and non-U.S. practices are briefly covered. A rewritten version of an earlier note. View Details

Keywords: Business Earnings; Stock Shares; Profit; Governing Rules, Regulations, and Reforms; Measurement and Metrics; United States

07 Feb 2012
First Look

First Look: February 7

fairness within the industry. Coordinating conflicting programs requires a careful balance between equity and efficiency. In our work, we first develop a fairness metric to measure deviation from first-scheduled, first-served in the... View Details

Keywords: Sean Silverthorne

15 Sep 2011
Research & Ideas

High Ambition Leadership

leadership behaviors. She sought to instill a performance ethic and a customer service orientation, not just by the new metrics and systems, but by drawing out the best in people and tapping their own higher aspirations. Gooding told us:... View Details

Keywords: by Martha Lagace

07 Sep 2011
First Look

First Look: Sept. 7

Publication:Journal of Advertising Research (forthcoming) Abstract What is the payoff to enlisting celebrity endorsers? Although effects on stock returns are relatively well documented, little is known about any impact on sales—arguably a View Details

Keywords: Sean Silverthorne

09 Dec 2008
First Look

First Look: December 9, 2008

consideration various opportunity costs and competition. The U.S. economic studies, which included reasonably comprehensive sets of biomass categories, estimate annual biomass availability to range from 6 million to 577 million dry metric... View Details

Keywords: Martha Lagace

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

Students learn to (1) carefully articulate the business ask; (2) reason carefully from the ask, through metrics and models, and outputs; and (3) evaluate outputs from models to (4) develop a plan for action. This case gets students to... View Details

Keywords: Carmen Nobel

Teaching Interest

Overview

By: Gerald C. Chertavian

I am currently teaching Social Entrepreneurship and Systems Change (SESC) as a 2nd year Elective Course. The premise of the course is that social entrepreneurs don’t just build organizations, they change systems. The course explores the frameworks, tools, mindsets,... View Details

Keywords: Social Impact; Systems Change; Social Entrepreneurship; Environmental Sustainability; Housing; Climate Change; Entrepreneurship; Food; Governance; Leadership; Measurement and Metrics; Social Enterprise; System; Africa; Asia; Europe; Latin America; North and Central America; South America

April 2009
Case

Performance Management at Intermountain Healthcare

By: Richard M.J. Bohmer and Alexander Romney

Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving... View Details

Keywords: Financial Strategy; Health Care and Treatment; Standards; Service Delivery; Outcome or Result; Motivation and Incentives; Health Industry; Idaho; Utah